Why We Bought ItHow It DroveWhat It Was Like InsideSumming UpChanges to the Altima Since 2002Ups, Downs and The Bottom LineBest Logbook QuotesRecalls and Problem HistoryDealer Service ReviewsConsumer Commentary Why We Bought ItEven though a midsize sedan may not be what you aspire to drive, Nissan's Altima is proof that life behind the wheel of a car with four doors and a couple kiddos in the back doesn't have to be boring. Bigger and more powerful than ever before, the current-generation Altima is fun to drive any way you order it.
But
fun isn't enough for a family or commuter car expected to weather years of hard use amid the everyday grind. Such a car must also have a smooth ride, comfortable seats, lots of storage, easy-to-use controls, ample safety features and a reasonable blend of power and gas mileage. These are the criteria by which we judged the Altima 3.5 SE that spent a year in our long-term test fleet. Could it do the things that a family sedan must do as well as the
Accord,
Camry or
Passat while providing some amusement on the side? We had to know.
So we went out and bought ourselves a 3.5 SE with a four-speed automatic transmission. If you read our
introduction to this test, you know that we wanted ABS, side airbags, traction control, leather upholstery and the premium Bose sound system and came home with a few more options that we didn't necessarily want. We went ahead with the deal because the fleet manager at Irvine Nissan was easy to work with and the price easy to stomach by December 2001 standards.
After living with this car for a year, we have no qualms about calling the Altima one of our favorites in the family sedan segment. Is it the
best? Perhaps not, especially alongside the Passat and redesigned '03 Accord. Is it worth a test-drive? You bet. Here's a quick summary of the last 12 months:
How It DroveThe big story about the Altima, particularly the V6 model, is power lots of it. In support of its reborn midsize sedan's performance image, Nissan stuffs a 3.5-liter V6 under the hood of each 3.5 SE model. On paper, our Altima made an impressive 240 horsepower and 246 pound-feet of torque. On the street, our long-termer sprinted away from stoplights, easily reaching extra-legal speeds. Highway passing maneuvers were completed in short order, and even the 11,000-foot Vail Pass presented no problem the Altima scrambled right up while carrying a family of four and their luggage.
This kind of power prompted effusive descriptions in various editors' logbooks, ranging from comments like "this car is way too easy to drive fast" to "the Altima practically leapt out of its skin" to "I can be that driver on the freeway who you curse at." Instrumented testing supported such observations, as our Nissan recorded a 6.5-second 0-to-60-mph run and a 14.9-second quarter-mile. These are numbers we'd expect of an entry-level luxury sedan like the
BMW 330i, not a family sedan. Subsequent testing of the 240-hp '03 Accord proved that the Altima is still the car to beat in this segment, as the 3.0-liter V6-equipped Honda needed 7 seconds to reach 60 mph.
Of course, such potency begs the question, "What happens when it's time to stop?" Although we'd prefer that Nissan have antilock brakes as a standard item, we can attest that our long-term car's standard four-wheel discs (assisted by the optional ABS) worked efficiently. At the track, our Altima came to a halt from 60 mph (a simulated emergency stop) in 121 feet, a distance we consider exemplary in this price class. More importantly, the brakes consistently got the job done on an everyday basis, even when the car was paired with editors who drove it hard.
Nissan also makes you pay extra for traction control (only available for V6 automatics), but rest assured that it's money well spent. With so much power flowing to the front wheels, tire spin on wet roads is inevitable with the traction control system's intervention, it was much easier to keep our long-termer under control. And while the car's 17-inch performance tires weren't suited for driving in snow of any kind, traction control enabled one editor to see the Altima through a light snowfall.
Among family sedans, the Altima is part of an emergent sect started by the Passat and perfected by the
Mazda 6 that speaks to people who really like to drive. Editors found our long-term car to be a rewarding companion on curvy stretches of highway and winding back roads. Grip was plentiful, body roll was minimal. The steering took a little heat for feeling a bit too light at highway speeds, but otherwise, this is about as good as it gets among front-wheel-drive sedans.
However, if ride comfort is a priority for your next midsize sedan, you may not want the 3.5 SE model. Fitted with 17-inch rubber and stiffer suspension tuning, our Altima didn't offer an especially plush highway ride. "Basically, unless you really intend to thrash your Altima on the weekends," wrote Senior Road Test Editor Ed Hellwig, "the softer suspension on the 2.5 models would be more comfortable day to day." One thing you won't get with either model is a
quiet ride, as Altima cabins are invaded by considerably more road noise than those of their peers. It's best, we suppose, to get the optional Bose stereo and blast it.
What It Was Like InsideIf you read our four-car
2002 Premium Family Sedan Comparison Test, then you know that first place eluded the Altima that participated in the test largely because of its low-grade interior materials. Not surprisingly, most of the complaints that arose during our year-long test had to do with this topic. Consumer Advice Editor Philip Reed provided a succinct account of our discontent with the car's cabin:
- "It's not so much that the Altima is poorly built, but it seems that Nissan, after creating a great powertrain, got tired and slapped together the cabin. Would it have cost much more to provide a better font on the gauge cluster? To add a rubber lining to some of the bins? To raise the quality of plastic on the door panels?
- "If you are busy driving and looking out the windshield at the road, you're going to love this car. If you are stuck in traffic, or on a long trip, and you have time to stare at the gauges, you might be disappointed."
A week with a nicely equipped
2.5 S model suggested that this level of materials quality is much easier to take in a $21,000 car than it is in one closing in on 29 large. Also noteworthy are a couple of subtle upgrades Nissan made for 2003 a soft padded center armrest in place of the hard rubberized lump in our '02 model; and a few faux titanium accents to spruce up the hard plastic expanses in the cockpit.
The rest of the cabin was easy to like. The Altima is one of the roomiest family sedans you can buy (the Camry and larger-size offerings like the
Dodge Intrepid offer more space), and even passengers well over six feet in height were able to get comfortable in the front and rear seats. Further, the front seats offered just the right amount of cushioning and support to please almost all of our editors. Of the few who did find comfort lacking, two said they were quite content in the driver seat during hour-long weekday commutes and that only after several hundred miles of uninterrupted driving did their backs begin to ache. Parents on staff remarked upon the ease with which they were able to install child safety seats the big backseat made it easy to slide in bulky restraints.
For the most part, we found the Altima's controls simple to use, though we wouldn't have minded a few more knobs and dials in place of all the buttons for the stereo and climate controls. Additionally, a few drivers found it hard to distinguish between the similarly sized volume and temperature knobs while driving. Also a source of irritation was the nonilluminated buttons for cruise and stereo functions on the steering wheel. Indeed the buttons were nicely organized for daytime use, but there proved to be a steep learning curve for confident nighttime use.
Our Altima didn't offer as many places to stow our odds and ends as cars like the Accord and Camry, but the editors who took road trips in it found ample quarters for the basics beverages, phones, CDs and snacks, that is. And though its trunk (15.6 cubic feet) isn't the largest you can find (the Camry and Intrepid have bigger holds) and is held up by low-cost medal hinges instead of external struts, we found it suitably large for long weekends with our families.
Summing UpAdding to our mostly agreeable ownership experience was the Altima's low-maintenance personality apart from scheduled oil changes, we didn't have to make any unnecessary trips to the service department in the first 21,000 miles. Although our test car's clean bill of health doesn't vouch for its long-term dependability, it certainly bodes well for the future.
Good crash test scores can also make you feel like you made the right choice in buying a particular vehicle, and so it was with the Altima. The Insurance Institute for Highway Safety (IIHS) gave the car a "Good" rating (the best possible) for the 40-mph offset crash test, while the National Highway Traffic Safety Administration (NHTSA) awarded four of five stars in frontal impact tests. Side impact tests netted three stars for the front and four for the rear, but remember that this is
without the optional side airbags (for front occupants) and full-length head curtain airbags.
After we had completed our long-term test, the Altima proved to be incredibly easy to resell, as Phil explains:
- "I listed the Altima on AutoTrader at 9 a.m. on a Friday morning. By 11 a.m., I had two calls. The first person I spoke to bought it, sight unseen, for the asking price, $18,700, our TMV 'clean' price. Subsequently, I got several calls and follow-up calls from other potential buyers. Since the sale, I've talked with the new owner, and she loves the car.
- "Needless to say, if I had known that the level of enthusiasm for this car would be so high, I would have asked more for it. I think the fact that this is only the second year of this body style really helped. The woman who bought it said she had priced a new one and decided it would be too expensive. By buying a one-year-old Altima, she got a fully loaded model for about $10,000 less."
If you're shopping for a midsize sedan, there are many good choices, and for most buyers, the Altima is only one of several cars that should be on your test-drive list. But if you love to drive and require something roomier than the Mazda 6, cheaper than the Passat and more powerful than both, the 3.5 SE may be just the right fit.
True Market Value® at Lease-end: $18,700*
Depreciation: $9,114 or 33 percent of original price paid
Final Odometer Reading: 21,059
Best Fuel Economy: 29.0 mpg
Worst Fuel Economy: 13.2 mpg
Average Fuel Economy: 21.6 mpg
Total Body Repair Costs: None
Total Routine Maintenance Costs (over one year): $168.70
Additional Maintenance Costs: None
Warranty Repairs: None
Non-Warranty Repairs: None
Scheduled Dealer Visits: 2
Unscheduled Dealer Visits: None
Days Out of Service: None
Breakdowns Stranding Driver: None
*This is the private-party sale TMV for a dark red 2002 Nissan Altima 3.5 SE with 21,059 miles in clean condition in the 90404 zip code as of February 2003. Changes to the Altima Since 2002 2003 After last year's debut to critical acclaim, Nissan's midsize sedan received minor changes for 2003. Two new exterior colors, Sonoma Sunset and Crystal Blue, replaced 2002's Nouveau Ruby and Opal Blue. There was a new charcoal seat fabric, padded cloth front center armrest cover (genuine leather on leather-equipped vehicles) and bright titanium interior accents for all models to spruce up the interior. The 2.5 SL received a standard automatic transmission, heated front seats, heated outside mirrors and simulated wood trim. For the 3.5 SE, there was the addition of a Sport Package, which included a sunroof and spoiler, and a Sport Package Plus, which included sunroof, spoiler, Bose audio system and xenon headlights. The 3.5 SE Leather Package was expanded to include the Bose audio system, sunroof and heated seats, while the Leather Sport Package adds a spoiler and xenon headlights. A new 3.5 SE Premium Leather Package added all of the above plus fake wood to boot. Finally, traction control was bundled with ABS and side airbags (though you could still get the latter safety items without purchasing the former a $300 difference).
Ups, Downs and The Bottom LineUps: Sports car power in a midsize sedan body, above average handling for a front-wheel-drive car, strong brakes, roomy interior.
Downs: Subpar interior materials, 3.5 SE's suspension may be too harsh for some, lots of road noise.
The Bottom Line: While slightly rough around the edges, the Altima was one of the most sought-after long-term test cars we've ever had. A must-drive for anyone shopping for a midsize sedan.
Best Logbook Quotes "The Altima practically leapt out of its skin as it catapulted past the slowpokes."
John DiPietro "The headliner looks like the recycled cardboard they use in fast-food containers."
Phil Reed "I've got to admit, I can be that driver on the freeway who you curse at. The massive amount of power available allows me to dart in and out of traffic, avoiding those imaginary missiles fired off by other irate drivers."
Scott Jacobs "The sedan hugs the road like spandex on a gymnast, never losing its bearings even on the sharpest of curves."
Warren Clarke Recalls and Problem History Recalls: None Problem History: 1. We noticed that the amplifier in our Altima's optional Bose audio system produced severely distorted signals after several hours of continuous stereo use. Our dealer, Santa Monica Nissan, ordered a new amp for us in May 2002, but never notified us when the part arrived. Editors left three messages for our service advisor, but these were never returned. And as the Altima changed hands over the months, we failed to continue following up on the matter. So the car never received this warranty repair.
2. The door on the storage cubby under the center stack began sticking shut in February 2002, and soon it wouldn't close properly. Santa Monica Nissan ordered a part to correct this problem in May 2002, but a lack of communication from the service department prevented us from seeing through this repair as well.
3. Editors noticed a rippling in the windshield on the passenger side of the car, which sometimes caused distortion in the forward view. Apparently a manufacturing defect, the rippled glass wasn't deemed serious enough to bring to the attention of our service advisor.
4. One editor reported a buzz from the headliner near the 4,800-mile mark. Successive editors weren't bothered by it enough to bring it to our dealer's attention.
5. Later in our long-term test, we found that the lid over the front cupholders would no longer close snugly. As the car wasn't due for regular maintenance, we put off having this minor problem corrected.
Dealer Service Reviews Santa Monica Nissan in Santa Monica, Calif. 7,500-mile service, May 2002 We cleared the 7,500-mile mark and set up an appointment with Santa Monica Nissan for service. The owner's manual calls for an oil and filter change and a tire rotation. As we've learned from numerous previous long-term vehicle service experiences, dealers are fond of tacking on considerably more inspections or part replacements than what is included in the automaker's recommended service.
Sure enough, after Senior Editor Brent Romans had mentioned the car needed a "7,500-mile service," the service advisor wrote up an order for a "7,500-mile service." The price was much more than what an oil change and tire rotation should cost. The bill didn't list what was included for the service. When Brent asked the advisor what was included, the advisor responded with a canned list of checks and inspections. To Brent, they seemed unnecessary for such a low-mileage car, and he requested that only the oil change and tire rotation be done. He also requested to have two warranty issues examined: the flaky audio system and the sticky console cubby door. The advisor grumbled a bit about having to print out another work order, but he was friendly after that.
We were able to pick up the vehicle the same day. The oil change and tire rotation cost us $44.89. As for the warranty issues, the dealer couldn't fix them, but special-ordered parts for the cubby door and radio. We were surprised about the audio system; as it's marred by an intermittent problem, we half-expected the dealer to respond simply that the technician "couldn't duplicate the problem" and leave us hanging. Indeed, the dealer could not duplicate it, but it was nice to see the advisor respecting our claims about the faulty audio output.
Follow-up for ordered parts, June 2002 It has been more than a month since we ordered a new console lid and stereo system for our long-termer. We've received no notification that the parts are in. We've also tried calling our service advisor. We've left three messages to no effect.
15,000-mile service, September 2002When Consumer Advice Editor Philip Reed returned to Santa Monica from his vacation, we just had enough time to fit in the Altima's 15,000-mile service before it left town again. Road Test Editor Erin Riches called Santa Monica Nissan on a Wednesday and was able to schedule our long-termer for 7:30 the following morning. Phil graciously offered to take it into the dealership himself. Afterward, he jotted down a few words about the experience:
- "I arrived at Santa Monica Nissan at 7:30 a.m. and was immediately greeted by Assistant Service Manager Tim Putnam. As soon as he saw there was 15,000 miles on the car, he recommended a special deal they have for $159 which included many things that were not on the scheduled maintenance. I said I would go for it if it totaled out to be less than what I was requesting oil and filter change, tire rotation and replacement of the in-cabin microfilter. After a little discussion Putnam admitted that what I was requesting would be about $115, about $49 less than their special deal.
- "Putnam was pleasant enough about my downsized service request, though he just couldn't see why I wanted the in-cabin microfilter changed. This prompted him to relate an amusing anecdote about how car owners of different brands have very different views about the air filters in their cars. Pontiac owners never change them; Buick owners always do. His fascination with the microfilter continued. After I returned to the office he phoned to say the replacement of the microfilter was $3 more than he had estimated [which I OK'd]."
By midafternoon, we hadn't heard anything more from Putnam, so Erin gave him a call and he told her that the Altima was ready. The final bill was $123.81, and Erin was on her way in less than 10 minutes. Back at the office, she scrutinized the bill and noted that we had been charged $48.93 for the new cabin microfilter and another $40 in labor for a technician to install it. A quick check of the owner's manual revealed that we could have avoided this hefty labor charge by changing the filter ourselves.
Consumer Commentary E-mail from Readers "Every time I press on the gas and feel the power of the 3.5, I am very happy that I chose the Altima over the Mazda 6 and Honda Accord.
I have thoroughly enjoyed the 4,500 trouble-free miles that I have owned the car. For anyone looking for a sporty family sedan, everything you have read about the car's power and handling is true."
Todd G., Staten Island, N.Y. "I own a 2002 Altima 3.5 SE with a five-speed manual transmission, standard radio/CD player, moonroof, cloth interior. Overall I am satisfied; here are my likes and dislikes:
Likes Strong engine
Styling
Roomy interior and trunk Overall quality is high, I have not had to return to repair anything. Dislikes Shifter is not very smooth Significant reflection on the windshield due to the slope
Driver seat is not very comfortable
Ride is very stiff Interior is cheap, although this doesn't bother me as much as other people Tire size is an off size and there is very little availability in the aftermarket."
D. Baker "I have a 2002 Altima 2.5S with automatic transmission.
Coming up on my one-year anniversary of purchase, with 12,000 miles on the odometer. Overall, I am very satisfied with my purchase. I had a 1999 Altima, and the new version offers significantly better value for the money in terms of standard features and overall performance. Never really considered Accord or Camry Nissan does seem to offer a better balance of the performance/value mix in the Altima, and my experiences with reliability (having owned models from all three at one point or another) have been equal that is, very good.
Although I agree with the common complaints regarding the need to improve the interior, I think the perceived lack of overall quality seems to have been somewhat overblown. As one of your staffers put it in their 'First Drive' evaluation, 'perfectly acceptable for this price class.'
No mechanical issues to report, and am averaging 25 mpg in mixed city/highway driving. Plenty of power, comfortable ride and lots of room for passengers, groceries, etc. Would (and have) enthusiastically recommend this vehicle to others."
K. James, Jacksonville, Fla. "My experience with my 2003 Nissan Altima has been mostly good. I haven't experienced any mechanical problems.
My gas mileage has been around 25 mpg with mixed driving. My only complaint with this car has been the constant vibration I get through the steering wheel. I've had the wheels balanced and alignment done and I still get the constant shimmy in the wheel and the annoying vibration in the steering wheel. Overall, I really like the car but I really don't know if I would buy the car again."
Luke, Albany, N.Y. Consumer Reviews from Our Site "
28K in just over a year and absolutely no problems at all. The VQ engine is renowned for reliability and the 240-hp is a tremendous workhorse. In day-to-day driving, the engine is smooth and pulls well. Passing acceleration at highway speeds is a breeze. The interior could be a bit better (make it like the Maxima), but fine for the first model year. Favorite features: 240 hp/246 lb-ft torque, xenon headlights, exterior styling, VQ engine (reliable!).
Suggested improvements: Better interior components."
brayton, Nov. 14, 2002 "My ride is awesome! I got the 3.5 V6 back in February of 2002 and I still dig it. I was waiting around to see what the '04 Maxima looks like and finally saw some pics. Nicer of course but you could see that family resemblance so I'm cool with keeping the Altima.
I take the freeway on a daily basis for my work commute, I luv working those lanes through traffic! Not too fun going home from Orange County to Corona, though
(traffic's a parking lot). But then again it's a perfect time too show off my ride!
Favorite features: The engine, of course! Floored it on the freeway the other day and hit 130 mph before letting up. Still manageable handling. The exterior body is gorgeous
. Suggested improvements: Do something with the steering/alignment. Always has this feeling like it's off even after fixing it! Gas mileage could use improving but the car is too good to resist."
nocboy, Jan. 25, 2003 "
We purchased a 2002 model five months ago. Since the date of purchase, the car has been serviced six times. We took the vehicle home, and the car had a strong pull. The dealership has aligned the front end two times, replaced struts, tires and the wheel. That being said, the car has been very good on gas and quick with the four-cylinder engine. My wife enjoys driving the car, and the space that is available. The car is a little noisy traveling on the interstate, but around town driving is good. Car averages 21 mpg in town and 27 highway. If you are in the market for a nice car that will not break the bank, take a look at the Altima. Just take a long test-drive.
Favorite features: Has to be the 175 hp and 180 lb-ft of torque. This is far greater than that of the other cars in its class. Motor is responsive, and surprisingly quick. Trunk and backseat room are nice as well. Suggested improvements: I do not have any to date. (The only problems that occurred were discussed in the review.)"
Clifton, Jan. 23, 2003 "I bought this car in November and have put about 8,000 miles on it so far, including a 2,000-mile trip. I fell in love with the styling at first sight and ended up getting an SL with most options. I have no complaints and I get unsolicited compliments about the car from complete strangers almost every week.
This model is not a sports car, and does not perform like one, but even the 2.5 is more than adequate for me. I love it! Favorite features: Bells and whistles, styling in and out. Suggested improvements:
I wish the stereo had a cassette with the in-dash CD. No ABS on my model with most options. I think ABS should be standard."
timevy, May 13, 2002 "Very enjoyable automobile. It may not be a BMW! Although it's a great value for your dollar. I travel up to 1,250 miles per week.
After more than 10K miles, it's comfortable, responsive, quiet and gets great gas mileage. Best mpg was 35.5, average is 31.5, worst was 23. Most of my miles are highway (very little city driving).
Not one problem or trip to the dealership since the first oil change. Favorite features: Reliable, great looks, excellent comments by others, travel feature on standard radio, steering wheel radio controls. Suggested improvements:
Make ABS, traction control and electric heated mirrors standard equipment (or at least available) on the 2.5 cars. Upgrade a few of the interior plastic pieces."
gasman1, March 3, 2002"A lot of people have been complaining about the quality of the interior materials, but I don't find much wrong with it — it's not as high quality as the Accord, but it's much more attractive.
The power of the 4-cylinder is great, if not a little noisy, but the transmission's shift points take some getting used to. It doesn't hold the gear as long as it could for maximum power. Everyone who drives in it is impressed with how much power it has, how smooth the ride is, and how much room it has. Three people are very comfortable in the backseat. I am 6'5" and it's the only car I've ever driven that makes me feel 'small' when I sit in it, very comfortable. The gas mileage could be a little better, I get about 26 mpg with mixed driving, and I have a somewhat heavy foot. When I was getting gas the other day, someone asked if it was a new Lexus. If this one is as reliable as past generations of the Altima, I'm going to love the car. In terms of equipment and power, it is far superior to Honda or Toyota. Honda's new Accord is certainly more refined than the Altima, though. Nissan is a few years behind — this car has the refinement of the 98-02 Accord. I drove the Accord, and was uncomfortable in it, and bored by it, so I got the Altima, which I was excited about test driving for a second time. No problem so far, except that it does consume a little bit of oil between changes although the manual says that is to be expected, but it worries me a little. All in all, I am happy with my purchase, it's a stylish and comfortable car, that I hope will bring me years of enjoyment and trouble-free motoring." —
M. Thomas, Guilford, Conn.
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