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2012 Mercedes-Benz M-Class First Look

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  • 2012 Mercedes-Benz M-Class Picture

    2012 Mercedes-Benz M-Class Picture

    Mercedes-Benz unveils its third-generation M-Class crossover SUV. | June 07, 2011

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2012 Mercedes-Benz M-Class First Look

Yet Another Evolution of the Luxury SUV

    32 Ratings

    Mercedes doesn't do revolution when it comes to the M-class. Instead, the third generation of Mercedes' midsize SUV is noticeably tame evolution, one that emphasizes more efficient engines, a more luxurious cabin and enhanced safety.

    On sale this September and still built in Alabama, the new 2012 M-class seeks to blend off-road versatility with the kind of on-road manners expected of a Mercedes sedan. To find out more, we spoke to the development team in Stuttgart, Germany. Here's what they had to say.

    Sensible Styling
    Anyone expecting a wholesale shift in Mercedes' design language will be disappointed. This is a familiar-looking M-Class, blending hints of the full-size GL and compact GLK SUVs. The three-pointed star continues to dominate the grille and the prominent shoulder lines lead the way to a rear that emphasizes its width with taillights that echo the E-class.

    Jan Kaul, the manager of the interior design, admits the overall concept was deliberately conservative and reflects the car's global appeal. "The biggest markets are Germany and the U.S., but China and Russia are growing fast."

    Arguably the most challenging feature is to be found to the rear of the C-pillar, where the angular surfaces give place to an eccentrically curved rear window. "We tried different solutions," says Kaul, "but we wanted to keep some of the influence of the original M-Class." No less of an influence was a desire to optimize the aerodynamics, which Mercedes claims are class-leading. Careful attention was paid to the rear spoiler, the area around the windscreen and the front fenders, which integrate subtle spoilers.

    Sedan-Worthy Cabin
    The cabin looks more like an S-Class interior than ever, but seeks to assert a distinctly SUV design language that's more upright and imposing. There's the familiar mix of rotary knobs and switches, topped by a multifunction display screen — all of it a step above the previous switchgear. Hartmut Sinkwitz, Mercedes' curiously titled Director Competence Center Interior Design admits that customers now see the M-Class as an alternative to a traditional sedan and expect a similar level of quality. While the vibe of generations one and two was more utilitarian, the emphasis here is on luxury and ornamentation.

    The contrast with the poor quality of the original, 2007 M-Class could not be greater. "The first-generation car was really a stand-alone project," says Sinkwitz. "It was developed by a U.S. team and was influenced by the quality of rival U.S.-based vehicles. This M-Class was designed here in Stuttgart. The perceived quality is just as important as the reliability. This is central to the Mercedes brand."

    Mercedes officials claim the key attributes of the new M-Class are defined as "efficiency, capability and safety."

    Mercedes is never short with its options list and owners will be able to choose from a vast array of gizmos and color combinations including napa leather for the panels and some particularly appealing Ash-wood trim. Sinkwitz admits he has some concern over the sheer wealth of choice. While customers will be free to indulge their eccentricities, dealers will be trained to suggest color combinations that remain on the right side of tasteful.

    Regardless of its trim, every M-Class will be tailored for four. Mercedes' customer research suggests that while M-Class owners occasionally carry five, they'd rather optimize the comfort of a lucky quartet. "If you need more space, we offer the R- and GL-Class," says Sinkwitz.

    Every M-Class will also feature every last safety feature in the Mercedes' tool kit. Highlights of the acronym fest include up to nine airbags and an Attention Assist system that tries to keep you awake if you start to nod off. "In the U.S., 47 percent of M-Class customers are female," says Dr Joachim Schmidt, Executive VP for Sales and Marketing. "For them, safety is a key priority."

    Efficiency Is the Key Under the Hood
    The M-class might be seen as a gas-guzzling SUV, but Mercedes is talking up its newfound fuel efficiency thanks to a new range of BlueTEC diesel and BlueDIRECT gasoline engines that will be offered in the U.S.

    The ML350 CDI gets a new version of Mercedes' 3.0-liter V6 turbodiesel. Peak output rises from 231 to 258 horsepower and from 398 to 457 pound-feet of torque. No EPA estimates are available yet, but Mercedes says the engine delivers roughly 32 mpg on the European cycle. Given that around 15-20 percent of M-Class vehicles sold in the U.S. are now diesel-powered, this model could become a much bigger part of the lineup in the coming years.

    On the gasoline side, the ML350 4MATIC BlueEfficiency will be powered by a 3.5-liter V6 direct-injection engine rated at 306 hp and 273 lb-ft. Acceleration from 0-60 takes 7.6 seconds, and top speed is 146 mph. It will be joined later by what Mercedes is calling its "international engine," a 4.6-liter twin-turbo V8 offering up 408 hp and 516 lb-ft of torque.

    Across the range, Mercedes is claiming a 10 percent improvement in fuel efficiency, achieved through a range of measures. Electro-hydraulic steering is standard, together with auto-stop/start technology connected to a seven-speed automatic transmission, which taken together equate to almost a quarter of the efficiency savings. In Europe, this efficiency drive will manifest itself in an eco-focused model powered by a 2.1-liter turbodiesel offering a range of up to 750 miles with a 23.8 gallon tank. This model won't be crossing the Atlantic, although the engine may feature in a U.S.-bound C-Class.

    Farther down the line, there'll be a V8-engined AMG version and a hybrid.

    On- and Off-Road Versatility
    The project leader for the ML, Dr. Uwe Ernstberger says that "Mercedes customers expect a high level of off-road ability." That's news to us, but Mercedes took the idea seriously enough that it will offer an off-road package beginning next year. It adds an underbody skidplate, two-speed transfer case, center differential lock and an enhanced air suspension that allows a maximum ground clearance of 11.2 inches and a fording depth of 23.6 inches. There is also a Land Rover-style electronic system that provides six transmission modes: one automatic, two off-road and three on-road modes covering winter, sport and trailer-pulling.

    Even if you don't opt for the extra hardware, every M-Class will still feature Mercedes' 4MATIC four-wheel drive system along with traction control, and an ABS system that has been tuned for off-road work. Back on terra firma, the ML is promising greater agility. Air suspension is standard but you can upgrade the system to include adaptive damping and an Active Curve system that acts to minimize body roll through corners. Couple this with wheels that go up to 21 inches, and you have an SUV that should deliver plenty of on-road performance.

    Final Thoughts
    Mercedes officials claim the key attributes of the new M-Class are defined as "efficiency, capability and safety." This might not be a slogan to excite enthusiasts, but it will no doubt play well to the SUV's core constituency. Mercedes has sold over 1.2 million M-Classes since 1997, so it was never likely to take a big risk. This new SUV is predictably predictable, but that's unlikely to stop it from being a huge success.

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    godawgsgo04 says:

    04:08 AM, 06/24/2011

    "mercedesfan" .....you said you appreciated MB's honestly that the cars were not executed well.... I agree, I appreciate the honesty but after you spend (GL350) 80K + for a car you hope they know what they are doing...... even if they understand there was an issue, there should have never been an issue!!!!  

    Sorry but when you pay the money for one of these beasts and they dont perform.... you lose faith pretty fast...  and it happened 3 times....my family's hyundai has better reliability...although the ride quality is not as good......

    NEVER BUY A MERCEDES.......

    :)

    efleming says:

    03:26 PM, 06/23/2011

    Nice to see they came to Houston for the urban pictures.

    easym1 says:

    09:36 PM, 06/18/2011

    I don't understand the 4 seats.

    mercedesfan says:

    03:51 PM, 06/15/2011

    @frizz2112,

    Actually MB is ranked top 10 for both initial quality and dependability by JD Power. Likewise the C, E, and S-Class sedans are all ranked above average reliability or better by CR (the only other luxury brand to have similar ratings is Lexus). It is their pre-2007 designs like the current ML, GL, R, etc that are still soldiering on with the flawed electronics that emerged from the Daimler-Chrysler years.

    Also, I agree with you about MB's past "confusing-features" comments. They said that in the early 2000's when their quality ratings first started to tank. It was just a sign of the arrogance that had come to define Schrempp's Daimler. Zetsche makes no such excuses. He point-blank says the cars weren't executed well. I appreciate his honesty.  

    frizz2112 says:

    12:23 PM, 06/15/2011

    Frazier500, unfortunately reliability isn't the only factor people consider when buying a car.  I know I will consider a less reliable vehicle if it has other advantages, (performance, styling, etc.)  It's not like MB quality is subjective.  There are plenty of resources out there like JD Power or Consumer Reports that consistently rate MB in the low end of the reliability scale.  My comments and those of others here are anecdotal, but when the statistics back that up, you have a pretty clear picture of reality.  Also keep in mind that a large percentage of MB buyers (or any buyer for that matter) aren't going to do an ounce of research before picking up a new Benz.  They like it, they buy it, done.  Strong sales don't necessarily mean good reliability.

    I have also owned a couple of Volkswagens, and they are in a similar boat.  VW fans are die hards and swear by the reliability of their vehicles, but statistically they are consistently rated poorly.  This says something about brand loyalty among other things.  It's like having a favorite sports team.  Even when they have a crappy season they are still the best team in the world to the faithful.

    One more thing:  I always get a kick out of MB saying that their low quality ratings are due to features that confuse/ frustrate Americans.  It's funny how the Japanese and Korean manufacturers don't seem to have the same problem despite a larger cultural difference.  

    Ok, not trying to ruffle feathers here.  As I said before, my current ML is an amazing car, it just hasn't been very reliable.  The new one looks like it will be a nice ride as well, and who knows, maybe they made some quality improvements.  My advice would be to buy one of you really like it, just be prepared for more maintenance costs and more trips to the dealer than you're likely to get elsewhere.

    bestjinjo says:

    09:46 PM, 06/14/2011

    frazier500, in Audi threads, Audis are supposed to fall apart too. It's funny because MB, Audi and BMW are the fastest growing premium brands in the world. Would people continue to buy them if they all fell apart that quickly?

    I like the improved interior on this new ML, but I don't like the looks at all. It now looks like a tall wagon (with E-class wagon rear).  Personally, I'd pick the Cayenne in this segment. It's not a great looker, but it will for sure be the best driver's SUV of the bunch (and very few females will be driving it :))

    frazier500 says:

    09:00 PM, 06/14/2011

    I honestly can't stop laughing at these comments. If you were to believe these people, Mercedes quality ratings wouldn't be go up and their sales would have begun to decline. You can only run on reputation so long, so if MBs were really that bad it would've begin to manifest itself by now. Oh but wait...they're still class-competitive.

    mercedesfan says:

    07:05 PM, 06/14/2011

    Reading many of these comments really drives home what an up-hill battle MB has to fight over the coming years. The horrendous quality of so many of their vehicles over the past 15 years has alienated a lot of people much like Audi's horrific quality drove people away in the '90's.

    Never mind that today their cars are as good as they have ever been, with all of their newly redesigned vehicles (C,E,S,etc) being ranked near the top of the industry by everyone from CR, to JD Power, to True Delta. Once you've had a terrible experience with a car, it sticks with you. There are many people who will never buy another Benz again even though their quality has rebounded dramatically. And I don't blame them. Not only did MB turn out crap for over a decade, it was stingy with warranty claims and in arrogance refused to admit there were flaws in the vehicles. They deserved to be knocked down a peg.

    However, they did right their wrongs. They are still going to be much more expensive to own than comparable Japanese luxury brands just based on parts and labor costs and people need to be aware of that, but just as with Audi their quality has improved.

    @colorado1974,

    The JGC-ML project was a joint venture between Daimler and Chrysler. True, most of the structural chassis development was done by Chrysler and they deserve to be lauded for such an impressive final product, but Daimler funded the whole thing. On top of that, powertrain and suspension architecture are entirely specific to each model, thus the aspects of the vehicles that buyers will actually notice are entirely different. Also, I disagree that MB is "chasing" anyone. Right now they are about the only luxury brand who knows who they are and aren't trying to be anything but that.

    rollk says:

    06:23 PM, 06/14/2011

    Yeah... why's it listed as a 4 seater? It looks like it can seat 5 comfortably

    pei_asdf says:

    06:22 PM, 06/14/2011

    Pretty good looking. I can see myself picking up a 2nd-hand one 3 years from now. Looks a bit like a current Q7 and I like how the interior is closer to E and S than before.

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