IntroductionThe Purchase Process & Basic FeaturesEngine, Powertrain & SuspensionStyling & Interior AccommodationsMaintenance/Reliability OutlookFinal Sale & Delivery to New OwnerSumming UpChanges to the Elantra Since 2001Pros and ConsBest Logbook QuotesRecalls & Problem HistoryDealer Service ReviewsConsumer CommentaryIntroduction In March 2000, the Edmunds.com editors sat around a conference table discussing what to choose as our next long-term car. It came down to a choice between a 2001 Volvo S60 and a 2001 Hyundai Elantra GLS.
The S60 was Volvo's new midsize sedan that took the place of the S70 Sedan. It was designed to be sporty and safe and appeal to drivers looking for a luxury sedan that was fun to drive. The Elantra, on the other hand, was a market-busting Korean import priced at about $12,000. It was obvious that Hyundai was really pushing its new car and the early word on it was good.
Editors arguing for the Volvo reasoned that we should be allowed to have fun, too. Furthermore, they said time spent driving the Korean econobox would be like spending time in a penalty box. Others argued that that Volvo name has, for years, been synonymous with safety and reliability so there was little to learn by owning the Swede.
Editors voting for the Elantra said our ownership experience would test several critical points:
- Was the Hyundai reliable?
- Was it economical to own and operate?
- Was it fun to drive?
Those editors in favor of actually proving a point prevailed over the fun-seekers, and we went shopping for the Hyundai. We were almost immediately glad the ballots were cast in favor of the Hyundai because we have discovered the Elantra, as promised, is a breakthrough car for the Korean manufacturer. It was even named as our
Most Wanted Economy Car under $13,000 for 2002.
In reviewing the commentary from our year of ownership, scarcely a negative word can be found. Sure, editors complained about the lack of certain features (most notably cruise control and a CD player) but taken for what it was, the Elantra was a success.
The Purchase Process & Basic Features The purchase of our Elantra was the focus of a car-buying experiment designed to test how car salesmen treat
women car shoppers. In a nutshell, our editors found the car buying experience to be relatively painless at Hyundai dealerships. At the conclusion of the experiment, our editors decided to try to close a deal at Keyes Hyundai in Van Nuys, Calif. They had received decent treatment there and had located a car that fit the needs of our long-term testing program.
After negotiations, we paid barely more than $12,100 for our test car and drove off in a Pewter Elantra GLS (only one trim level is offered for the Elantra). Although our car was about as basic as they come only floormats, mudguards and California emissions were added to the bottom line Hyundai packed a lot of features into the economy sedan. It was equipped with air conditioning, power windows and door locks, power outside mirrors, tilt steering wheel, 60/40 split-folding rear seat, overhead console with map lights and sunglasses storage, and two-tiered center console storage. A height-adjustable driver seat, digital clock, rear window defroster and side airbags were also included in the base price.
What surprised us were all the nice little touches. Those power windows include an express-down feature for the driver window, and each switch is brightly illuminated at night. Those power mirrors are also heated. That driver seat also offers adjustable lumbar support. The defroster is timed to shut itself down after a period of time. The center console is shaped to hold CD jewel cases and includes a softly padded armrest.
Beyond that, the front doors have bright red courtesy lamps. The dash is constructed of cushiony, pliable material. Storage areas are rubberized and lined with felt material to keep rattles, buzzes and squeaks to a minimum. All in all, there were many features and a high degree of quality packed into the little sedan.
The Engine, Powertrain & Suspension For an economy car, the Elantra has a surprisingly powerful output of 140 horsepower from its dual overhead cam 16-valve 2.0-liter four-cylinder engine. It's mated to a five-speed manual transmission (an automatic transmission is an option); together, this team is rated at 25 mpg in the city and 33 mpg on the highway. A four-wheel independent suspension (struts in front, multilink in back), power rack-and-pinion steering and front disc/rear drum brakes manage ride, handling and braking duty. Adhering the Elantra to the road are P195/60HR15 Michelin Energy tires that are quiet yet grippy.
Senior Editor Christian Wardlaw was duly impressed with the power and handling. "Comfortable and peppy, the Elantra is a wonderful Point A to Point B sort of car," Wardlaw wrote. "The somewhat soft suspension does a great job of smoothing out irregularities in the pavement, providing an isolated ride without excessive float. It is tuned to give the non-enthusiast commuter a relaxing yet controlled ride, soothing after a hard day at the office." He did note that body roll is excessive, despite front and rear stabilizer bars, but that the tires grip well even when pushed hard.
Editor-in-Chief Karl Brauer was equally enthusiastic. "The drivetrain is particularly capable for such an inexpensive car. The engine makes solid power with a usable torque curve, and the shifter is great! I like the shift ball shape itself (large and easy to grab) and I like the reassuring
snick it provides as it goes into each gear."
A slight concern was expressed by Senior Road Test Editor Brent Romans, who apparently pushed the car harder than his colleagues: "I would say that the Elantra is just as pleasant to pilot as a Civic or Corolla. The suspension is tuned to provide a comfortable ride on city streets. It's also easy to maneuver thanks to the light steering. Driven harder, the car's limits are reached relatively quickly. I'd prefer to have firmer shocks and stickier tires. But I do think the chassis itself has a lot of potential."
Styling & Interior Accommodations While the initial reports about the car's drivability were enthusiastic, the reviews of the Elantra's looks were mixed. Mr. Brauer wrote: "Styling of the Elantra is, for the most part, attractive. I like the profile and rear styling, but the front end, with those dual headlights mounted behind a single large lens, reminds me of the current Chevy Impala. I know Hyundai is trying to appeal to American sensibilities with its latest products, but if there is one vehicle [designers] don't want to emulate, it's the Chevy Impala."
A very different view was expressed by Wardlaw who claims that Hyundai almost got this one perfect. He didn't like the "frowning" front styling, but did note that the headlights do a beautiful job of illuminating the road at night, casting a bright, even, well-defined pattern on the pavement free of splotches and shadows. He also praised the bolt-on plastic wheelcovers, which from farther away than 20 feet away look like attractive six-spoke alloy wheels.
During our year of ownership, most of the Edmunds drivers were pleased with the look and comfort of the interior. Once again, we turn to the notes of Wardlaw, who wrote, "The seat comfort is easily equal to or better than sedans costing twice as much, thanks to firm padding, generous seat track travel, and adjustments for both seat height and cushion angle." He criticized the stiff fabric, however, saying that it felt "thin and low-rent."
Road Test Editor Erin Riches had the car for a month and praised the upright seating position, supportive back cushion and height adjustment. She concluded that "the Elantra's driver chair was beyond reproach. I really like the ribbed back cushion it gives the seat a unique exoskeleton." The rest of the interior also met with Erin's approval. She was most fond of the hand-sized shifter ball, the simple, legible instrument cluster and the extensive use of low-gloss plastics.
The limits of the interior were stretched by Consumer Advice Editor Philip Reed, who took his entire family (wife and two boys) on a trip to Death Valley during January 2002. "The trunk adequately held four small overnight bags and the related gear a family takes on vacation," he reported. "The interior quickly filled up with CD players, books, sketchpads, water bottles and cameras. Much of this stuff was absorbed by storage compartments and side pockets. It was tight, but livable." However, Phil did praise the miserly fuel consumption of the four-cylinder engine. "The whole trip, a total of about 830 miles, used only 27.6 gallons of gas at $1.25 a gallon that's a $34 fuel bill. The same trip, in an SUV getting 16 mpg would have used 51.9 gallons, costing $64. The difference is two trips to McDonald's for a hungry family of four."
The only negative noted on that trip was the commonly cited lack of cruise control and a CD player. Cruise control, a CD player with six speakers and remote keyless entry are bundled into a $750 option package. We had difficulty finding an Elantra for sale with a manual transmission, let alone one with the extras we wanted. We even looked into adding a CD player, but found it would be way too expensive to install a factory unit nearly $1,400.
Maintenance/Reliability Outlook OK, so our editors were impressed with the Hyundai's driving characteristics, looks and interior. But one of the reasons for testing the car was its reliability. How did it fare in this respect?
Bear in mind that, since our test was for one year, we were only able to drive it about 16,000 miles. This meant that it didn't spend much time at the dealership for scheduled maintenance. Additionally, no other repairs were required (aside from a broken windshield due to flying freeway debris). This was great from an ownership standpoint. However, we were unable to test the outstanding 10-year/100,000-mile warranty that comes with the car because it never broke down.
Our first service came after we had put 7,500 miles on the Elantra. At a local Hyundai dealership, we were assisted promptly and efficiently and were on our way back to the office in short order. What we got was an oil/filter change from a qualified Hyundai technician for the same price that you'd pay taking it to one of those quick-lube places, a paltry $21.20.
The second service came at 15,000 miles and was quite a bit more expensive. The "intermediate service interval" called for 30 items of inspection or replacement, and the final price was $228.02. However, our editor felt that more services were performed than were called for in the manual. He felt he could have gotten our car adequately serviced for, perhaps, $100 less. Those readers wanting more information should read the
Maintenance Madness II story. In this article, Neil Chirico, a former dealer service advisor, goes into detail about the differences between dealer and automaker service schedules. There's also a great tool called the
Edmunds Maintenance Guide that can be used to estimate how much one should pay for a particular service.
Final Sale & Delivery to New Owner The good news about the Hyundai ended when it came to settling its after-Edmunds fate. We had actually purchased the car, rather than leasing it, because it was so inexpensive, and because we were being given high-interest lease quotes. As we mentioned, we paid $12,100 for the car; after only a year, its TMV
® private party price, when estimated at the "clean" condition level, was $8,370.
We advertised the car through newspaper classified ads but received no calls from prospective buyers. We even tried auctioning it through the online company eBay. Over a week's time, there were eight realistic bids the highest for $7,900 but the "reserve price" of $8,300 was never reached.
Finally, it was decided that the car would be offered for sale to the friends and family of the Edmunds staff. The brother of one of our editors needed a basic commuter car and purchased it for $7,750. This means that, in one year, the Elantra lost 36 percent of its value. Anyone thinking of buying this car should review depreciation and other ownership costs for the 2002 Elantra at Edmunds'
True Cost to Own. Our long-term Elantra was subsequently delivered to its new owner in the Phoenix, Ariz., area where it now resides. (It should be noted that when the Elantra was sold, the balance of the warranty was not fully transferable. However, the car will still be covered for 5 years and 60,000 miles.)
Summing Up In reviewing the opinions of the staff as they drove the 2001 Hyundai Elantra GLS, it became difficult to find any negative commentary. This might be because the aspirations of the car are so humble; hey, it's an econobox whaddya want? Still, it far surpassed even these low intentions. It would have gotten favorable nods even in a higher price bracket. So we offer a few capsule comments to reinforce what we've already said:
"If this thing holds up, there won't be a reason to buy a Japanese economy car anymore."
Christian Wardlaw "Most vehicles in this price category have at least one major failing (often several), so for a vehicle to have no glaring deficiencies while costing less than half the price of an average new car is quite an accomplishment."
Karl Brauer "Hyundai has done a great job by simply sticking to the basics with this car."
Ed Hellwig "The highest praise I can give this car is that I recommended it to a colleague's wife."
John DiPietro Changes to the Elantra Since 2001 2002 Hyundai's Elantra sedan was redesigned in 2001 and no changes have been made to the 2002 model. However, the company did release of the GT version, a five-door hatchback that boasts such upscale standard equipment as a leather-trimmed interior, European suspension tuning, four-wheel disc brakes, 15-inch wheels, fog lamps and a CD player.
Pros, Cons and Edmunds.com SaysProsSolidly built, powerful engine for its class, plenty of standard features, ultra-low price tag.
ConsFunky front styling details.
What Edmunds.com SaysAn undeniable bargain at first glance. If the Elantra turns out to be as reliable as Hyundai's warranty suggests, we see no reason to buy the Japanese competition.
Best Logbook Quotes "A penalty box the Elantra is not."
Christian Wardlaw"Nothing about the car stands out. Doesn't sound like a compliment, but when a $12,000 car doesn't leave you with anything terrible to say, that's pretty impressive."
Karl Brauer "There is almost a Honda-like feel to this car. All the pieces have come together in harmony. What it provides above the Honda experience is some fun in the corners. And, given the price of the car, it's a cheap thrill."
Philip Reed "It's the sleeper hit of the summer."
Liz Kim"After 11,000 hard, indifferent auto-journalist miles, nothing has gone wrong with our Hyundai. Nothing has ceased operation, divorced itself from the car, broken off in our hands, worn thin from use, required issuance of a recall, yadda, yadda, yadda unless you count a gearshift knob that has loosened up and no longer points north-south when tightened down, and we don't."
Christian WardlawRecalls & Problem History Recalls: One Interior systems: Passive Restraint, airbag, side door.
According to Hyundai, the supplemental restraint system side airbag satellite sensors installed were improperly manufactured, causing the airbag warning light to illuminate and the side airbags not to deploy as intended in the event of a crash.
Corrective Action:
Dealers were instructed to replace the vehicle's two satellite sensors.
Problem History: - Shift knob came loose and was difficult to realign.
- Hard start when cold (one occurrence).
Dealer Service Reviews Culver City Hyundai, Culver City, Calif. 7,500-mile service, October 2001
"Upon arrival at Culver City Hyundai, we were promptly greeted on the service drive by one of the lot porters. We were told that we would be taken care of shortly, as soon as the next service advisor became available. Even with only two advisors, we didn't have to wait long. We started with one advisor who put our information into the computer and were handed over to the other advisor when he discovered we had an appointment.
"We were assisted promptly and efficiently and were on our way back to the office in short order. What we got was an oil/filter change from a qualified Hyundai technician for the same price that you'd pay taking it to one of those quick-lube places, a miserly $21.20. The only down side to our service experience was not getting a phone call from our service advisor letting us know our vehicle was done and ready for pickup as promised."
15,000-mile service, February 2002
"Brent had a 9 a.m. appointment at the dealership. When he showed up, the advisor he had talked to on the phone was not in his office. Brent asked around, and it seemed that the advisor had yet to arrive. Thankfully, another advisor wrote up the work order. It read '15,000-mile/12-month service special' and quoted an estimated price of $224.95.
"That seemed like quite a bit of money to Brent. As we've often experienced with the servicing of our long-term vehicles, dealerships frequently have what they call 'dealer-recommended' service lists rather than what a car's owner's manual calls for. And this month, our Elantra's service was a perfect example.
"For reference, the Elantra's owner's manual states that a 15,000-mile service calls for a replacement of the engine oil and filter and an inspection of the automatic transmission fluid (not applicable in our case); brake lines; front brake pads, calipers and rotors; exhaust pipe and muffler; suspension mounting bolts; steering gear box; steering linkage; CV boots; lower arm ball joints; and air conditioning refrigerant. If the car is on a severe usage schedule, the owner's manual states that the air filter should be replaced, as well.
"Curious as to how much 'more' the dealership service plan offered, Brent went ahead and signed the estimate and asked to see what exactly was included.
"The advisor gave him a photocopied piece of paper. This sheet didn't indicate that it was for a Hyundai; it was just a general maintenance list that the dealership used for its brands of Nissan, Mazda, Suzuki, Subaru and Hyundai. At the top, it read: This schedule is designed to assist our owners with their vehicle maintenance. The times listed are based on our own experience and factory recommendations to help prolong the life of your vehicle and protect the major drivetrain components. The menu meets or exceeds the minimum service published in your owner's manual.
"The 15,000-mile 'intermediate service interval' called for 30 items of inspection or replacement. Above and beyond what the owner's manual listed, the dealership listed the following: check fluids and replenish as necessary; check tire pressures; check horn; lube hinges and latches; check lights operation; check seatbelts; clean and lube power antenna; pressure test cooling system; check wipers; check parking brake; rotate tires; check wheel alignment; check idle speed, timing and electrical system; service battery; road test for drivability; lube sunroof racks; clean spark plugs; adjust valves (if applicable); set all tune-up related adjustments; check charging system. The final price was $228.02.
"We'll leave it up to you to decide if these additional items are worth it. For some owners, perhaps having the peace of mind is worth the extra cost. For us, however, nearly all of the extra items on the dealer's list seem superfluous, especially on a car with just 15,000 miles. Some of the items the dealer inspected for problems we would notice just by using the vehicle (such as the windshield wipers or the horn). Some don't even apply to our Elantra, such as the power radio antenna and sunroof. With others, such as the "spark plug cleaning," it's difficult to verify that the work was actually done (and of dubious value even if it had been).
"Based on our calculations, going with the dealer's recommended service cost us about $100 more than if we had just stuck with what was listed in the owner's manual. That's a big chunk of change out of your pocket or, in Brent's case, a big receipt that's difficult to justify to the Edmunds.com accounting department."
Edmunds.com True Market Value® at End of Ownership:1Private Party: $8,370
Trade-In: $7,499
Dealer Retail: $9,824
Certified Used: N/A
What It Sold For: $7,750
Depreciation: $4,350 (or 36 percent of original MSRP)2
Final Odometer Reading: 16,386
Best Fuel Economy: 32.0 mpg
Worst Fuel Economy: 19.8 mpg
Average Fuel Economy: 27.4 mpg
Total Body Repair Costs: $342.10
Total Routine Maintenance Costs: $249.22
Additional Maintenance Costs: Warranty Repairs: 0
Non-Warranty Repairs: $225 (replace windshield)
Scheduled Dealer Visits: 2
Unscheduled Dealer Visits: 0
Days Out of Service: 0
Breakdowns Stranding Driver: 0
1These values are for a silver Hyundai Elantra GLS with 16,386 miles in "clean" condition in the 90404 zip code in May 2002.2In order to calculate the one-year depreciation, we compared the Elantra's original purchase price of $12,100, with the final sale price to a private-party buyer.Consumer Commentary E-mail from ReadersThe bottom line is, I love my Elantra. It is peppy, has a nice balance of handling and ride quality, and is well put together. And the payments allow me to keep my priorities where they should be. I have averaged 30 miles to the gallon in a rural area. I have had no problems except a "check engine" light that comes on and then goes off about a hundred miles later. I've learned to ignore it until it stays on, or something else seems wrong with the car.
I love the pick-up in the car, especially after 4,000 rpm when the flap opens and the exhaust becomes less restricted. I've even had a little fun tossing the car around in some curves. While not quite tenacious in cornering, it is predictable and enjoyable.
Kenneth G. Page, Lock Haven, Penn.I own a 2001 Elantra. I am very happy with it. In one year I put 30,000 miles, so I'm sure you guys will do fine with 15,000.
The only complaint I have is that at highway speeds (70-80Mph) the steering wheel shakes. I have taken it to the dealer, but they have found nothing. They even gave me wheels and tires of another new Elantra. This has been going on since I bought the car.
Ruben J. Rivera, Coral Springs, Flor.As an 80-year-old 'coot' I have driven a few cars in my life span. Having said that,
I can honestly say this is one of, if not the best of the breed of cars I have owned. No under powered "cream puff" here!! Just a damned good solid comfortable driving machine. On maintenance check had tires rebalanced for high speed shimmy, which is not too abnormal for new tires. The trip to the dealership was a pleasant experience. I was happy to see there are no changes in the 2002 models. Ah, tis nice that I was able to enjoy such a driving machine on my last new car.
Gerald Julian, Lansing, Ill.I was very impressed with the Elantra's power and was very happy with the safety features (front and side airbags).
I had driven a Ford Focus as my rental car after an accident and thought this would be the main competitor, but did not believe it was $3,000+ better than the Elantra. The Hyundai salesman was not pushy and showed me the sticker price of around $13,000. I showed him an ad that I had from a competitor for $11,800 and after a phone call to that dealer to confirm the price, he told me he would match it. With the super warranties it includes, I am hoping to have this car a long time and to be recommending it to my friends and family when they need a "value" car. So far, the only problem I have had is a fuel door that stuck occasionally when it got very cold out, but the service manager had one of the mechanics adjust it during my last oil change and so far so good.
John Fitzpatrick , Des Plaines, ILNo question about it in my mind.
The best economy car is the Elantra GLS
I would even say that it's the best under $14,000. I looked at all kinds of budget cars for two years, test drove and sat in a lot, looked at the reviews on every car website ( Edmunds too of course!) I could find and got the Elantra. At 15,000 miles I am satisfied that I made the right choice, and so are many of my skeptical friends.
Steven Rahn, Fresno, Calif.Other than burning out each of the headlamps, I have had my 2001 Elantra GLS for one year this month.
I have 26,000 plus miles on it, and it runs as good as the day I bought it. When the headlamps went, about a month apart, both times I was in and out of the dealership with new bulbs replaced at no cost and in less than 15 minutes.
As you can tell, I do a lot of driving in it, mostly highway, and have never had less than 27 mpg. I reset the trip gauge each time I fill and calculate the mileage. Most often, it is over a 30-mpg calculation. I drove quite a few small cars prior to my purchase, but because this car had the best ride and the best offering of equipment at a great price, I choice the Elantra. I am glad I did.
D. Metz, Brighton, Mich.While it may have been built to compete with the Civic and Corolla there really is no comparison. Except for the possible resale value, the Elantra is a much better car, with a better ride, more power, more space, and much more car for the money. The car has 15K miles on it and had 2 minor electrical problems with it that were fixed under warranty.
Mark Davidsaver, North Canton, OhioI actually have a 2001 Elantra GT (purchased in September of 2001), manual transmission, no options.
Great car for the money, but I do have some gripes. When I bought my car, it had three problems: alarm would go off randomly; it would idle very high at times (3,000 rpm); and the gas tank door would not open when the release lever is pulled. Three trips to the very distant dealer and it still has some problems.
Frederick Ernst, Kansas City, Mo.
Add A Comment »
raulthunder1 says:
04:32 AM, 10/19/2010
I love my 2001 Hyundai Elantra GLS. It has not gave me any problems except the check engine light turning on and I have over 168,000 miles on it. The performance on the vehicle is still top notch and the fuel savings still keeps money in my pocket. I'm actually a racing type of guy and I got to say that I love the performance that my Elantra pushes out. For a stock car it quickly pushes 120- 125 mi/h like cake and it still keeps good balance and handling. The most I've probably spent on my car is maybe about $200 and thats not including cas for the 8 years i've owned it. I rate it 10 plus
isend2c says:
11:37 PM, 04/09/2010
This is so much more detailed that current Long-Term test wrap ups! What happened?? I wish you folks had kept the pictures to this...