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Long-Term Test: 1998 Ford Ranger

Road Test

Long-Term Test: 1998 Ford Ranger

Introduction

    0 Ratings
    We've said it before and we'll say it again - everybody needs a truck. Our staff is no exception. Trucks are great for hauling stuff like supplies from Home Depot or detritus from a spring cleaning session. Who do you call when you're moving? A friend with a truck. How do you avoid delivery charges on large pieces of furniture and electronics equipment? Use a truck.

    When equipped with four-wheel drive, a truck confidently battles any type of inclement weather. And if you want to have a little fun, head for the hills and do a little off-roading. How do you get baby formula in the middle of a blizzard? Use a truck. How do you get to a remote campground away from the (literally) unwashed masses? Use a truck.

    What trucks, specifically pickups, are not so great for is hauling people. So as primary family transportation, trucks generally fail miserably. But innovations are making pickups more palatable. Witness our new long-term Ford Ranger. We bought a Bright Red extended cab model with a Flareside bed and a four-door cab. The Ranger, along with twin the Mazda B-Series, is the first compact pickup on the market with four-door cab access. We plan to put this $595 option to good use during the next couple of years, loading people, pets and packages into the Ranger on a regular basis.

    We also selected the off-road package, partially so that our Ranger can serve support duty on four-wheeling excursions and partially because we hate the chrome grille affixed to other four-wheel drive Ranger XLT models. Apparently we're in the minority; all 1999 Ranger off-road trucks get chrome bumpers and grilles. The off-road package is mostly cosmetic, but does include specially tuned shock absorbers for heavy-duty use.

    For 1998, Ford substantially updated the Ranger, allowing the vehicle to qualify for our long-term testing program. In addition to a four-door extended cab option and an available off-road package, Ford engineers made the front frame section 370 percent more resistant to twisting by adding front box-section rails. To offset weight, the hood is now aluminum. A new short- and long-arm front suspension improves ride and handling, while the addition of power rack-and-pinion steering provides better feel and response.

    Our truck has a new patented Pulse Vacuum Hublock four-wheel drive system that allows us to shift into four-wheel drive at any normally traveled speed. A single-piece driveshaft reduces noise and vibration in our Ranger. Other changes that helped us make our selection are the addition of improved seats, interior grab handles on the A-pillars and other minor modifications. Plus, the Ranger is the best-selling compact truck on the market.

    When we arrived at El Cajon Ford in the San Diego area to pick up our new pickup, customers were inquiring whether the truck had been sold or was available. No wonder. This is a good looking Ranger, sporty in appearance and equipped with very sharp, five-spoke aluminum wheels. We plan to add a bedliner and black tubular side rails to enhance the appearance and functionality of our truck. If you're interested in obtaining a Ranger like ours (which we special-ordered), contact Phil Smithey, the fleet manager at El Cajon Ford. He was a pleasure to do business with, and delivered our truck on time and flawlessly detailed.

    Initial impressions of our Ranger are good. Editor-in-Chief Christian Wardlaw drove our latest long-term acquisition to Los Angeles after delivery, and found the truck comfortable and fun to drive. Already he wants a seat height adjuster, though, because without a power driver's seat the bottom cushion feels too close to the floor. The stereo system produces excellent sound, and the rear doors are already making life with a pickup easy. The 4.0-liter V6 makes adequate power, helped by the five-speed automatic transmission in getting to speed.

    We're looking forward to subjecting the Ranger to a Colorado winter during coming months, so stay tuned.

    Best Fuel Economy: 13.6 mpg
    Worst Fuel Economy: 13.6 mpg
    Maintenance Costs: $0
    Problems: None

    Road Test

    September 1998

    Before it left for the Rocky Mountain region, we managed to throw on a few aftermarket additions to help our bright red Ranger stand out in the heavily truck-oriented town of Denver. Performance Products of Van Nuys, Calif., supplied the Rugged Liner bedliner ($239), the Manik side-step bars ($259) and the embroidered Statesman floor mats ($91.90). All three of these upgrades took less than four hours to install and have made our already attractive Ford look that much better. We'll see how they hold up after a few months of Colorado snow.

    A recurring theme was evident throughout our various staffers' comments regarding the Ranger: "It drives like a truck." Well, DUH!! What's it supposed to drive like, a New Beetle? It's no accident that the Ranger is the best-selling compact truck on the market. It drives, hauls, and looks like a truck, which is exactly what most truck people want. We have too many cream puffs working here.

    Additional remarks related to the well-designed interior. Everyone agrees that the Ranger has great ergonomics with easy to reach radio controls and a comfortable front seat (though one driver noted that the rear seats look useless for anything longer than a two minute ride).

    For hauling duty, the Ranger proved its worth by transporting our feature editor's belongings to her new house. Boxes, ladders, small furniture, and even a wheelbarrow all fit in the bed. The Ranger also pulled double-duty during a recent track day at Willow Springs Raceway. Besides carrying food and drink up from our Beverly Hills office, it also served as official photo vehicle while we snapped on-track action shots of various sports cars and sedans.

    Only a few complaints about our compact Ford pickup have surfaced after two months in the Edmund's Long Term Fleet. In addition to the "it rides like a truck" whiners, a couple of our less law-abiding drivers (and we won't mention any names ... Sommer and Michelle) are upset that the truck's speed-limiter kicks in at "only 90 mph." Finally, some employees wish it had a bigger cargo area. For serious hauling, the flareside design gives up too much utility for the sake of good looks (which just about everyone agrees the Ranger has).

    We still haven't put the four-wheel drive to the test, but with a Colorado winter coming, that shouldn't be a problem. Until then, we'll just keep enjoying the reaction this bright red, chrome wheeled, side-step wearing Ford Ranger generates.

    Best Fuel Economy: 20.5 mpg
    Worst Fuel Economy: 13.3 mpg
    Maintenance Costs: $0
    Problems: None.

    Road Test

    October 1998

    The Ranger has scored major points during its first full month in Denver, Colo. Serving duty as both a cargo and people (and baby) mover, complaints are few and accolades many.

    One of the truck's best features is its ability to carry young infants safely. With a defeatable front passenger airbag and a seat height that makes loading and unloading infants seats quick and easy, we're ready to re-classify the Ranger as a family car. Throw in its confidence-inspiring four-wheel drive and torquey 4.0-liter V6 and you've got a vehicle that keeps both mom and pop happy when transporting junior.

    With night temperatures dropping into the freezing zone in the Mile High City, our Ranger's first problem has made an appearance. It's nothing serious like hard starting or a weak heater performance. Just an annoying combination of rattles and squeaks that disappear once the interior heats up. This unwanted symphony emanates from behind the dash and was described by our editor-in-chief as a loud "bowl of Rice Krispies."

    Denver's increasingly cold temperatures have also played havoc with the Rugged Liner bedliner. It looked great and fit snugly after installation in L.A., but now the sides are bowing out from beneath the bed rails and the right rear panel is sagging inward. The side step bars, while not useful, add to the Ranger's rugged good looks.

    Minor gripes include the non-illuminated power window and door lock switchgear that leaves passengers scrambling for these controls after the sun sets. Editor Wardlaw also wishes Ford included a seat height adjuster on its Ranger since the truck's front bench is "low and somewhat mushy." Finally, the aftermarket floor mats, provided to us by Performance Products, are plush and add a luxurious feel to the Ranger's interior. Unfortunately, they don't include a quick release mechanism for vacuuming underneath and must be unscrewed from the floor. Hey, at least they won't ever fall out or be easily stolen.

    As with previous Denver-based long termers, the Ranger is quickly racking up signs of wear. A healthy door ding in the passenger door comes courtesy of a parking lot bandit who was polite enough to leave the scene without leaving a note. The exterior sides of the bed have also been scuffed after serving moving duty for an editor. Ah yes, the life of a truck. Editor Wardlaw tried to repair the damage with a product called Scratch Out he purchased at Pep Boys (made by Northern Labs, Inc. of Manitowac, Wisc.). The packaging boasted, "Easily Removes Scratches and Haze" with a "Professional Detail Shop Formuala." Despite multiple applications and some serious elbow grease on the part of our editor, all it removed was some time from his busy schedule. So much for truth in advertising.

    Scuffs and scratches aside, the Ranger is proving to be a favorite among Edmunds staffers. The front and rear seat cupholders can accommodate large drinks and mugs with handles, the rear, side-facing seats are bearable, if not completely comfortable, for extended trips, and its overall appearance is both rugged and stylish.

    With its first scheduled maintenance coming up in less than 600 miles, reliability has been Swiss watch-like. We'll see what the dealership has to say about the noisy dash but, otherwise, we're expecting a clean bill of health.

    Best Fuel Economy: 19.9 mpg
    Worst Fuel Economy: 17.3 mpg
    Maintenance Costs: $0
    Problems: Snap, Crackle and Pop camping out under the dash.

    Road Test

    November 1998

    Another month in Denver and a few more compliments, and complaints, about Edmund's only long-term truck.

    Our computer hack, John Davis, enjoys driving the Ranger because of its attractive looks and smooth highway ride. He feels that the Ranger has an authentic truck feel despite its relatively small size when compared to, say, a Caprice Classic. That smaller size makes for easy parking, but reduced utility when loading up the diminutive bed with its side-step design.

    Speaking of bed, the plastic bedliner continues to twist and warp like a slice of bologna in a microwave. John thinks a spray-on type of bedliner would probably be better suited to the cold temperatures of Colorado. The other aftermarket pieces, particularly the side steps, make the Ranger a hit with fellow drivers in the Rocky Mountain area.

    The four-door design continues to please staffers. It makes loading and unloading the rear seat area a simple job rather than the difficult task it is in two-door models. The cargo space is capable of hauling additional items best kept out of the elements and is useful for most normal-sized adults. The cloth interior has also picked up the always-pleasant odor of burned tobacco this month, though no one is claiming responsibility. C'mon people, no smoking in the long-termers!

    The truck's most serious problem to date is also found inside. Besides the aforementioned creaks and groans from under the dash when cold, the Ranger's passenger-side electric window is showing resistance when being lowered. Specifically, it acts like the glass isn't properly seated with a "slip-slip-slip" sound and visible shuddering. This is in addition to the problem of not having illuminated window switches, which makes nighttime operation a lock-unlock-lock-roll-down-the-window procedure.

    Engine noise and rough idling is another concern noted by our online editor. The Ranger still displays an abundance of power and is getting adequate mileage, but the squeaky sounding engine, along with the jumpy window and creaking dash, are on our list of items to be checked at the 5,000-mile service (which is coming up fast).

    Best Fuel Economy: 23.7 mpg
    Worst Fuel Economy: 16.1 mpg
    Maintenance Costs: $0
    Problems: Squeaky dash, yoga-inspired bedliner, loud/rough idle, cantankerous electric window.

    Road Test

    December 1998

    Our Ranger is now seeing official winter use on the snowy roads of Colorado. The consensus from our Denver-area staffers is that the truck is capable and confident in winter weather with the four-wheel drive providing excellent control on slick surfaces. Unfortunately, we just recently noticed that it is refusing to go into 4WD low, so a trip back to the dealer is planned.

    Reactions are less complimentary from our resident off-road expert who says the Ranger "rattles like a diamondback off road." The noise comes from where the front and rear doors meet as well as from the dash area, which has been squeaking more and more as the miles accumulate and the temperature drops.

    The cold weather has all but dismantled the truck's bedliner. Every major panel now has a wave in it and the liner has separated from the bed, leaving gaps for water and snow to get trapped beneath it. This could eventually lead to rust and has us ready to test out the "lifetime warranty" that Rugged Liner is supposed to offer on all its products.

    The 5,000-mile service was performed at Phil Long Ford in Colorado Springs and cost us $38.50. Phil Long didn't have an opportunity to check out the insubordinate electric passenger window, but a few days later we took the truck to Burt Ford in Littleton, Colo. The service department lubricated the window for free, stating that it was covered by the warranty. It now works without so much as a hiccup, but we'll keep a close watch to see if the shutter comes back.

    Of course, hauling duty is what trucks are primarily designed for and the Ranger has proven useful in this category on numerous occasions. Whether moving an editor to his new house or picking up items like a card table and ironing board, the Ranger reminds us that if you don't own a truck, you better make friends with someone who does. The extended cab design sacrifices a certain amount of cargo capacity, but makes up for it with people-moving ability. Tall adults will not find the rear seats comfortable, but they certainly work in a pinch, at least for short trips.

    Other likes and dislikes recorded in the logbook:

    "The wipers have an awesome range of speed."

    "The stereo sounds great, but I hate the controls."

    "There were numerous occasions when I thought I put the gear shift indicator in 'park' but it was actually in 'reverse'"

    "The cruise control was easy to use and held a consistent speed."

    "It seemed extremely whimpy climbing up I-70 towards the Eisenhower tunnel."

    This final comment was made by the same person who was frustrated with the Ranger's 90-mph speed limiter in a previous update, and should be viewed accordingly.

    One final word of caution regarding the remote keyless entry: don't expect it to work if the engine is running. Our features editor decided to warm up the truck on a cold morning to help melt the five inches of snow that had fallen the previous night. Rather than leave the truck unlocked with the engine running, she removed the key fob and locked the doors, expecting to unlock them a few minutes later. Apparently, Ford doesn't want people opening the doors with keyless entry while the truck is running, so a relay kept the locks from responding to the key fob's signals. After two hours, several locksmith calls and $50, the toasty-warm truck was once again accessible to the outside world. Don't you just love all these modern safety features?

    Best Fuel Economy: 23.7 mpg
    Worst Fuel Economy: 16.1 mpg
    Maintenance Costs: $$38.50
    Problems: No 4-low gear, creaks and rattles during off-road driving, fully warped bedliner (aftermarket product), annoying safety feature that makes locking the keys in the cab very easy.

    Road Test

    January 1999

    The rants and raves continue to pour in for our long-term Ranger after six months with the Edmund's staff. January was a slow month for the Ranger, with only a few local trips made in the Denver area. Still, our Editor-in-Chief, Christian Wardlaw, found plenty to say about the bright red Ford, and some of it was even positive.

    For instance, "...if this specific truck had the power driver's seat and more supportive padding, I'd probably buy it after our long-term lease is up and replace my Miata..." Unfortunately, as Chris is quick to note, the Ranger doesn't have a power driver's seat or sufficient padding, and he can barely stand the "crappy driver's chair for more than a trip to the mall."

    Mr. Wardlaw is still impressed by the truck's styling, powerful engine, responsive steering and interior layout (with the possible exception of the small radio controls). He can't believe Ford dropped the black grille and bumpers for the 1999 Ranger's Off Road package, since it contrasts so nicely with the red paint on our model. The chrome and color-keyed bumper options are all that's available this year.

    Another sticking point, for the fifth month in a row, is the rapid degradation of our aftermarket parts. This is the first month that the side-steps have shown any weakness, but, just like the bedliner, they are also falling apart. Specifically, the screws holding down the pads on both side-steps have sheered off, allowing the rear edges of the pads to separate from the steps and curl up. The driver's side floor mat is likewise beginning to curl up, but this is only after somebody tore the mat from its moorings that normally keep it bolted down.

    The Ranger's infant-carrying capacity has also proven problematic over the long run, as well. While the cab offers plenty of room for a forward-facing child seat up front, the fact that the front seatbelts are anchored to the rear doors means no one can get in or out on the passenger side once the baby seat is in place. There's also not enough room for a large baby stroller in the cab, which means it must ride in the bed, even on snowy Colorado days. Perhaps the most challenging aspect of child toting in the Ranger involves the large windshield and small sun visors. Depending on the time of day and direction of travel, it can be nearly impossible to keep the sun from damaging junior's delicate eyes and skin.

    Only one mechanical problem cropped up this month, but it's a potentially scary one. What started as a slight pull to the right when driving became a strong lurch to the right under semi-hard braking. Our editor-in-chief had his hands full keeping the Ranger in its own lane the first time it happened. A sticking brake caliper seems likely, so a trip to the dealer will be scheduled in the near future.

    Total Odometer Reading: 7,049
    Best Fuel Economy: 16.7 mpg
    Worst Fuel Economy: 15.4 mpg
    Maintenance Costs: None
    Problems: Aftermarket side step rail pads coming off, vehicle pulls to the right under hard braking.

    Road Test

    February 1999

    From people moving to foul-weather driving, the Ranger saw plenty of action during this shortest month of the year. Our bright-red Ford is still in the Rocky Mountain region, but it will be returning to Los Angeles in early March. So far, with the exception of its aftermarket add-ons, the Ranger is aging well and giving credence to the ad line "Built Ford Tough."

    Computer whiz John Davis had use of the Ranger all month and he used it to transport his wife and six friends through the Garden of the Gods park near Colorado Springs, Colo. Ford lists the Ranger extended cab as a five-passenger vehicle, but John made everyone, except his wife, ride in the truck bed while enjoying the park's sights at a 5-mph walking pace. The Flareside design sacrifices total cargo area and it was a tight fit for six adults, yet no complaints were reported until the return trip home, after the sun had set. Apparently, February is not the month to spend your evenings riding in the Ranger's bed, especially in the Colorado Mountains.

    Recreational road trips were just one of the many uses our Ranger performed this month. Its main duty was in-town errand running, for which it is perfectly suited. The Ford's compact size and easy maneuverability make city driving and parking a no-brainer. Its 158-horsepower, 4.0-liter V6 engine allows for "both offensive and defensive driving" according to John. And we're sure you never abuse that power, either, right John?

    Mrs. Davis also got some seat time in the Ranger and gave it a glowing review. Specific likes were the powerful engine and raised driving perspective. The higher seating position inspired confidence with its increased view of the road, yet the truck still offered easy entry and egress. The cargo bed proved capable of hauling more than just frostbitten humans, too, as Mrs. Davis transported a bevy of artist materials in the Ranger.

    Both John and his wife praise Ford for adding the rear doors. They make using the back seat "ultra-convenient," and not just for passengers, either. The ability to open the rear doors and toss in a brief case, backpack, or grocery bag is a delight that most truck people still haven't experienced. But just like so many automotive advances, those truck owners who have made the leap to a four-door design can no longer image their life without it.

    In addition to the deteriorating bed liner and side steps, the Ranger was still pulling to the right at the beginning of the month. We finally got it over to Courtesy Ford in Denver where they performed a free front-end alignment. We'd like to report the problem solved, but it is not. Looks like we'll be returning to the dealership.

    Otherwise, the Ranger's status as a cool-looking, fun-to-drive truck is still intact.

    Total Odometer Reading: 7,648 miles
    Best Fuel Economy: 16.9 mpg
    Worst Fuel Economy: 14.9 mpg
    Maintenance Costs: $0 Body
    Body Repair Costs: $0
    Problems: Aftermarket parts continue to erode and it still pulls to the right, even after a front-end alignment.

    Road Test

    March 1999

    The Ranger returned to Los Angeles this month after two final adventures in the Colorado Rockies.

    First, its people-moving (and dog-moving) skills where tested when it transported our director of corporate communications, two of her friends, and two black labs from Denver, Colo., to Castle Rock, Colo., for some outdoor adventures. All five adventurers hopped inside the Ranger's extended cab with the two dogs (100 pounds and 75 pounds) easily fitting in the rear-seat section. Only one problem cropped up after the day-long trip and it had to do with the black-haired dogs and the light-gray interior colors in our Ranger. As our Denver-based staffer commented, "If you are ordering a vehicle that you plan on letting your pets travel in, try to match the vehicle's interior color to your pet's hair color." Thanks for the advice, Michelle.

    Shortly after its trip to Castle Rock, the Ranger and our technical editor embarked on a voyage to Los Angeles, Calif., by way of Sedona, Ariz. The truck was still suffering from a subtle, yet annoying, pull to the right. A last-ditch effort to cure the problem involved a tire rotation at a dealer-recommended tire store in Boulder, Colo. But the rotation didn't cure the problem, and actually seemed to make it worse. DOH!

    While traveling through southwestern Colorado, the Ranger proved adequate at climbing steep grades and holding a consistent line on twisty mounting roads. A tire pressure increase to 35 p.s.i. reduced sidewall "squish" and made the truck a competent companion through all but the tightest of turns. It was only during passing maneuvers that the Ranger felt underpowered. Rather than slingshoting around RVs or semi-trucks, the Ranger would drop out of overdrive, gradually rev up, and rumble past these slow-moving vehicles at a rate that made passing a challenge on anything but flat or downhill terrain. The problem was less extreme at low altitudes, but for truly authoritative acceleration, the Ranger needs a V8; too bad it's not an option.

    Between the supportive driver's seat and excellent sound system, large distances were covered in relative comfort. As a result of its blocky shape, wind noise was audible at anything over 50 mph, but a turn of the volume knob drowned out the hissing air. The single CD player and four-speaker system offered impressive musical imaging and separation while reception of distant AM/FM stations was better than expected. Unfortunately, the lack of a cassette player meant no books on tape to help pass the time.

    Interior ergonomics get an overall passing grade with the exception of the gearshift-mounted overdrive switch. Almost without fail, the switch gets activated when simply moving the column shifter between gears. Relocating it from the end of the lever (where your fingers or palm can press it during shifting) to further down the lever (or even onto the dash) would be an improvement. Both the center console and door-mounted armrests are ideally located for arm support, and the climate controls are easy to use, rapidly heating or cooling the truck's interior. Cruise-control buttons located on the steering wheel further contributed to the Ranger's long-distance abilities.

    Now that it's back in L.A., the Ranger will see smaller temperature swings and larger gas prices. Who knows, maybe even the bedliner will stop warping.

    Total Odometer Reading: 9,856
    Best Fuel Economy: 16.7 mpg
    Worst Fuel Economy: 19.7 mpg
    Maintenance Costs: $0
    Body Repair Costs: $0
    Problems: Aftermarket parts deteriorating, continues to pull to the right.

    Road Test

    April 1999

    The Ranger had its first official off-road adventure this month with Managing Editor Grant Whitmore and Edmund's photographer Scott Jacobs. The two of them tackled Hungry Valley, a four-wheeling park located in the mountains north of Los Angeles, for a day of fun and frolic. An unusually late spring snowstorm had recently dusted the recreational park, which made four-wheeling a muddy, slushy proposition.

    Twisting the dash-mounted knob to 4-Low had the Ranger ready for action, or so it would seem. As Mr. Whitmore quickly discovered, just having four-wheel drive doesn't guarantee an easy off-road experience. The Ranger's light rear-end, combined with the rain-and-snow-soaked roads, sent the truck sideways whenever the road surface had the slightest tilt. This was especially disconcerting when the road tilted toward a steep drop-off and the Ranger's rear wheels seemed intent on sending the truck over the edge. This is more of a general truck problem as opposed to being Ranger specific, so we don't hold it against the Ford that its tail likes to wag when climbing slippery surfaces.

    For the record, a Honda Passport accompanied our Ranger during its off-road excursion and suffered none of these "slideways" problems on the mud and snow. Maybe there's something to this SUV thing after all. Our managing editor assured us that, had the roads been dry, the Ranger's strong engine and compliant suspension would have allowed him to drive "like a banshee" off road.

    Even with its spin tendencies, the Ranger garnered numerous compliments during the month of April. Several staffers reported on the truck's attractive appearance and one driver mentioned the positive comments she got while driving through a ski-resort parking lot. The Ranger's stepside bed, which does somewhat compromise cargo-capacity, gives the 4x4 a bold, yet stylish, appearance. Our photographer noted the bedliner's warped shape and mentioned that it often creaked when going over bumps or through dips.

    Two of our staffers, who aren't particularly truck fans, needed to use the truck for moving duties during the last month. What started as a relationship of necessity ended with both employees complimenting the truck on its good looks and pleasant driving characteristics. The raised driving perspective and responsive automatic transmission were given special mention.

    The Ranger's roomy interior and four-door cab drew accolades from even our tallest drivers. No one complained about a lack of leg, hip or head room, and one driver mentioned that the sideways orientation of the rear seats gives a much more realistic level of rear legroom. Everyone agreed that the stereo's sound quality is superb and the air conditioning/heating system can quickly cool or warm the cab. Overall ergonomics are rated as functional, but also a bit dull.

    The troublesome overdrive button location (end of shifter stalk) continued to annoy L.A. drivers with unintended activation when shifting out of "park" or "reverse." Also, a recent notice was sent to us about a possibly defective "speed control cable" on certain 1998 and 1999 Rangers. The letter stated that we should not use cruise control until a dealer has inspected, and probably replaced, the cable. The repair will be done free of charge, but the part won't be available until mid-May.

    We've decided to give the Ranger another shot at off-roading...after the mountains dry out. For now we'll just use it to cruise around L.A. in style.

    Total Odometer Reading: 11,459
    Best Fuel Economy: 18.3 mpg
    Worst Fuel Economy: 9.4 mpg
    Body Repair Costs: $0
    Maintenance Costs: $0
    Problems: Recall on cruise control cable.

    Road Test

    May 1999

    Once again the Ranger's functionality comes to the rescue of a certified "non-truck" staffer. After purchasing a new TV and having no need (or room) for his old television and entertainment console, our technical editor suddenly found himself in need of a cargo vehicle. As fate would have it, the long-term Ranger was parked at his condo for the week and his brother-in-law was willing to buy said TV/entertainment center. Loading the solid-oak unit wasn't easy, but once on board, the Ranger's bedliner did its job of protecting both the truck's bed and the wood's finish. We've been complaining about this warped aftermarket piece since it was installed last August. But when it's time to carry delicate items, we'll take a twisted plastic liner over bare metal any day.

    The Ranger also carted our tech editor's entire family (wife and 10-month-old son) from West L.A. into the San Fernando Valley to pick up their pre-purchased Star Wars' movie tickets. With the baby seat riding shotgun (passenger airbag turned off, of course) and his 5-foot-4-inch wife in a side-facing rear seat, Mr. Brauer could evaluate the Ranger as a family car. His conclusion: "It's much better at hauling furniture than families." Ford gets an "A" for effort in terms of making the Ranger people mover friendly. The rear doors open and shut easily while the rear seats fold out in seconds. But by the time you have a wife, baby and required baby paraphernalia loaded into the cab, nobody is comfortable. Hey, at least the back window slides open to help quell the rear passengers' sense of claustrophobia.

    Another admitted car guy, technology guru Bob Weiss, spent some time with the Ranger in May. Having driven only a few trucks, including our recently acquired GMC Sierra, Bob appreciated the Ford's smaller size. "The Ranger is small enough that it feels more like a car than the Sierra, which is a monster." He also couldn't imagine anyone over eight years old sitting in the rear seats and noted the deteriorating aftermarket sidesteps and bedliner. Finally, Bob noted a strange, high-pitched "clink" when slowing down that he could only attribute to the transmission downshifting. Our tech editor also noticed the noise when backing up the slight incline in his condo's parking area. He suspected it might be a transfer-case issue. The noise is somewhat disconcerting, but no other symptoms, such as driveline shudder or shifting problems, are present. Another dealership visit is in the Ranger's future.

    A trip to Beverly Hills Ford already happened this month to address the cruise-control cable recall and perform the 10,000-mile service. We also had them check a slow leak in the right-front tire. The cable was replaced free of charge, the engine oil and filter were replaced, the tires rotated, and all fluid levels were checked. Total bill: $43.94.

    Unfortunately, they were unable to do anything about the tire leak and, sure enough, our tech editor came out to find a near-flat right-rear tire a few days after receiving the Ranger. By getting close to the tire and listening carefully, he was able to confirm that the leak was due to a bad bead seal between the tire and wheel. Before angrily charging back to the dealership, he carefully drove the truck to his corner gas station (about 200 yards) and pumped the afflicted tire up to 70 psi, at which point the hissing stopped. He then lowered the pressure back to 35 psi, listened again, and heard nothing! Ten days later the tire is still holding steady pressure. Hey, if you want something done right, yadda-yadda-yadda.

    Total Odometer Reading: 12,044
    Best Fuel Economy: 13.1 mpg
    Worst Fuel Economy: 12.5 mpg
    Body Repair Costs: $0
    Maintenance Costs: $43.94
    Problems: Low speed "clink" coming from the transmission/transfer case area.

    Road Test

    June 1999

    We're 10 monthsinto our Ranger experience and the truck shows no signs of excessive wear andtear (except for the continuing decomposition of the side steps and bedliner).The red paint is still as bright and attractive as the day we brought it home,and the handsome interior still has staffers raving.

    Managing editorGrant Whitmore is convinced that the Ranger's thoughtful interior is the number-onereason the truck sells so well. He commented on the well-placed controls, excellentvisibility, comfortable seats and roomy cab. He was also impressed by the qualityof sound coming from the Ranger's AM/FM/CD player and the use of high-grade materialson the seats, door panels and dash. In his words, "These standards are not matchedby any other small pickup I've driven."

    One problemGrant did have with our Ford was the amount of noise coming from the truck's rearsuspension. It is particularly noticeable when loading cargo into or out of thebed, with the truck "squealing like a pig" as it rocks back and forth on its springs.Since it just had its 10,000-mile service, we can only assume that a suspensionlube isn't part of the service (or it is, and wasn't performed).

    Drivetraincomments centered on the adequate power the truck has and its ability to spinthe rear tires when the road surface is less than perfectly dry. Extra care mustbe taken during inclement weather to keep the back of the truck in line with thefront. An interesting note was made about the Ranger's five-speed automatic. Sincesecond gear is relatively short, the tranny tends to shift excessively duringaround-town driving. This trait isn't really annoying, but if you are the typeof driver who pays attention to what gear your vehicle is in, you'll quickly noticeit.

    Both our managingeditor and our vice president, Lev Stark, agree that the Ranger's raised perspectiveadds to the driving experience. While not quite as high as some full-sized SUVs,the small Ford still towers over the majority of vehicles on the road, addingto driver confidence.

    The rear seatsin the Ranger saw duty twice in the month of June, though neither time did itinvolve more than a single passenger. One of our managing editor's adult friendsrode back there, as did our vice president's 13-year-old niece. Both times therear-seat accommodations proved adequate, leading us to decide that although theRanger isn't a four-person vehicle realistically, an argument can be made forit as a fully functional three-person truck.

    Time marcheson, yet the Ranger continues to age gracefully. As a functional cargo (or three-person)hauler, this compact Ford has plenty to offer in terms of looks, comfort, qualityand value. We wonder how many SUV buyers could save some money and still get bywith an extended-cab Ranger.

    Total OdometerReading: 13,135
    Best Fuel Economy: 17.6 mpg
    Worst Fuel Economy: 14.3 mpg
    Body Repair Costs: $0
    Maintenance Costs: $0

    Road Test

    July 1999

    The Ranger spent part of July in San Francisco with our Web production ace Ali Spivak. She used the truck for local errands around the city, along with a few runs to San Jose (about an hour away).

    Her initial impressions centered on the squeaky suspension and clunky transmission. "It was noticeable enough that all of the passengers I had in the truck over the two weeks commented on the jerking motion and noise the truck made by asking 'How old is this truck?'" Our photographer also noted the suspension noise, calling it "squeakier than granny's walker." With only 15,000 miles showing on the odometer, it's hard to believe this amount of suspension squawk is necessary. A visit to the local dealer will hopefully clear up, and quiet, the problem.

    A Ford mechanic will also check out the transmission clunks, which started out as mere clinks two months ago. A certain level of harshness is expected when you drive a truck, but both of these problems seem out of character for a Ranger that's less than a year old.

    An unexpected surprise came while driving the Ranger in space-challenged downtown San Francisco. Even with the narrow streets and minimal parking opportunities, our truck handled city life without complaint. Its tight turning radius made U-turns a snap and its raised perspective allowed for confident traffic maneuvers.

    Unfortunately, the Ranger's diminutive size reared its ugly head when it was time to haul people. A quick trip in the side-facing backseats proved uncomfortable for one of Ali's friends, who also complained of nausea after riding sideways in the truck. The extended cab did create additional cargo space, allowing weather-sensitive items to be left behind the front seats.

    Climate control continues to be a Ranger strong suit, but its cruise control scores considerably fewer points. According to Ali, "The Ranger's air conditioning was great. However, I never, ever, could figure out how to get the cruise control to work, even after consulting the manual." Another driver noted that the cruise-control buttons need a firm press to function properly.

    Ali was also disappointed in the Ranger's braking abilities. She described the pedal feel as mushy, inspiring little confidence in the truck's ability to stop quickly during an emergency situation. Thankfully, she never had to test them out.

    Of course the aftermarket parts are looking worse than ever, but you already knew that, right?

    The Ranger has proven capable and dependable for the last 11 months, and we hope that pattern continues. But the sudden increase in suspension and drivetrain noise has us wondering how the truck will fare during the second year of its stay at Edmunds.com.

    Total Odometer Reading: 15,418
    Best Fuel Economy: 20.1 mpg
    Worst Fuel Economy: 16.6 mpg
    Body Repair Costs: $0
    Maintenance Costs: $0
    Problems: Disconcerting level of noise from both the suspension and drivetrain.

    Road Test

    August 1999

    The Ranger spent a good portion of August in the hands of our managing editor. As a family man with rare truck needs, the little Ford doesn't really suit his needs...or so he thought.

    It just so happens that during his loan period with the truck he decided to finally replace the bed sheet over his 8-foot patio door with some attractive vertical blinds. Said blinds were purchased at Home Depot and came in a 9-foot-long box. There was no way the Ranger's bed could carry this box without at least a foot of it sticking out past the tailgate, which, by law, means he would have to affix a red flag or marker to the end of the box. However, by opening the truck's rear window, he could slide enough of the box into the cab to get the rest into the bed. This creative packaging worked, as long as his wife kept the cargo from sliding around during turns. With a regular cab, short bed Ranger, there wouldn't have been enough room for this loading trick to work.

    Our managing editor, along with two other staffers, commented on the Ranger's good looks. At 1 year old, the truck still wins rave reviews for its stylish appearance. One staffer, who is both a Ducati owner and Ferrari lover, claims that Ford chose a perfect shade for this truck. "There are so many different versions of the color red and they can range from orangish-red to maroonish-red. But Ford got it exactly right with the Ranger." Another staffer remarked that the flareside bed looks good, but sacrifices cargo capacity. According to him, "I'd rather have more room in the truck bed than the stylish wheel wells."

    Ergonomically, the Ranger has few faults; but those that it has are quite annoying. The overdrive switch continues to be a major pain. Our managing editor claims that for every two times he had to move the shifter, he hit the overdrive button inadvertently at least once. Even worse is the fact that this is not a particularly convenient place to hit the button when you really want to. A console or dash mounting would make more sense.

    Our vice president tested out the Ranger's side-facing rear seats personally this month. Recently he let his 8-year-old niece ride back there with no complaints. It was a different story after his extended ride through L.A. traffic. "I felt like I was thrown into a sardine can. I had nowhere to put my arms and very little room for my legs." Our managing editor's wife, who is substantially smaller than our VP, had less difficulty fitting in the rear seat, but worried about getting into an accident. Seated sideways between the back of the passenger seat and the back wall of the truck's cab, with her head at the same level at the rear glass, she figured a hard impact from behind could get quite ugly.

    The worst aspect about driving the Ranger, aside from sitting in the back seats or accidentally hitting the overdrive switch, is the amount of noise it makes from various locations. The rear springs squeak, the drivetrain clunks, and a noticeable whistle emanates from the roof area above the driver's side doors. Our guess is that the quad-cab design has sacrificed a bit of body rigidity, which has created the poor seal in the door area. None of these problems are extremely troubling when viewed separately, but when you add them up it doesn't bode well for long-term durability.

    While some drivers consider the Ranger a useless toy truck, others feel it is the perfect compromise for a city dweller with valid truck needs. Driving and parking it in tight quarters isn't any more difficult than in large car, yet it can hold four people and a fair amount of cargo, at least for a limited time and distance.

    Plus it's that really cool shade of red.

    Total Odometer Reading: 15,977
    Best Fuel Economy: 15.5 mpg
    Worst Fuel Economy: 10.6 mpg
    Body Repair Costs: $0
    Maintenance Costs: $0
    Problems: Continued noises from the drivetrain and suspension, and a new air leak around the driver's side doors.

    Road Test

    September 1999

    As far as compact pickups go, many of us here at Edmunds.com feel that the Ranger is the creme de la creme. In fact, it gets our nod for best 2000 compact pickup. However, we find ourselves a bit perplexed about the exact purpose of the compact pickup. It looks like a truck, but doesn't have the hauling capacity of a full-size pickup or medium SUV, or for that matter, a Honda Odyssey with its seats removed. So why buy one?

    Well, first, we like how our Ranger looks. It's got sporty styling without being over-bulbous like some of its full-size brethren. One staffer said of the Ranger's esthetics, "Its bright red paint, flared fenders, and tall stance give it a serious and imposing presence, not unlike an emergency vehicle." We did take issue, though, with the aftermarket side steps that look dull and scuffed now, and don't provide much functionality for a small pickup truck.

    That raised height does have its advantages in terms of visibility. We like to see as much of the picture as we can in car-dense L.A., where everyone seems to have a knack for running into each other. Praised one driver, "I've noticed that its tall height and large mirrors allow me a commanding view of traffic, fore and aft, making it easy to anticipate changes in traffic well in advance of the other Angelenos cruising in their low-slung BMWs."

    Inside the Ranger our praise continues. Most of us are happy with the seats and the ergonomics. All controls are within easy reach, and are clearly marked. The stereo has large, easy-to-use buttons, and doesn't require pushing, pulling, twisting, and deciphering small multi-function buttons. As for sound, one driver lavished, "Climbing into the BMW today, with its upmarket Harmon Kardon, proved disappointing; its much more expensive setup didn't match the Ford in sound quality." Climate-control knobs and dials are equally well-marked, and the cupholders are large and useful. Disconcerting, however, is the fact that our center armrest has broken off after only 16,000 miles.

    Moving to the bed of the truck, we found hauling capacity to be a bit of a disappointment during a move in West Hollywood. We enlisted the help of three vehicles: our long-term Honda Odyssey sans seats, a full-size U-Haul van, and our Ranger. The Ford contributed the least to the move with its shallow, skinny bed. We noticed that the sides of the aftermarket bedliner have a tendency to pop out from under the top rail. While this does not detract from the liner serving as a scratch protector, its cheap construction disappoints us.

    The mating of the five-speed automatic transmission and engine drew praise this month. We noticed that the extra gear helps to keep the Ranger's engine in its sweet spot longer and more readily. However, one driver found that it took some time to get accustomed to the extra shift.

    Unfortunately, squeaks now plague our Ranger, the most noticeable of which coming from the rear suspension. We're not carrying any old boxsprings in the bed, but it sure sounds like it. One staffer found more than mice noises to gripe about, "I don't know if it is the heavy-duty suspension or what, but since I've been in the Ranger, the commute down Santa Monica Boulevard, an admittedly bad street, feels like an off-road adventure in the Canadian Yukon."

    Our odometer clicked over to 15,000 miles and it was time to service our truck. Beverly Hills Ford was happy enough to schedule an appointment for us, calling out, "Red Ranger, Red Ranger, let Edmund's come over." (Well, not really, but it's sure a fun game.) And that's where the schoolyard antics stopped. When we arrived at the dealership, there was little in the way of signage; so little, in fact, that we actually wound up parking on the street and walking in to find out where we should go. We were curtly instructed to drive in and wait for one of the service advisors.

    We pulled in, and were greeted next by a cranky service guy. He had a difficult time spelling our staffer's name (which, by the way, is Andy Chase, a toughie, eh?). At any rate, it took us several minutes to explain that the vehicle was a company vehicle, hence the discrepancy between Andy Chase's name and the name of the last person who brought in the truck. In the midst of the confusion, the service advisor slid in a fuel-injector cleaning, in addition to the standard 15,000-mile service recommended by Ford. By the time we noticed, it was water under the bridge, or a removal of non-existent debris, as the case may be. The service was completed by the afternoon of the same day, and we picked up our Ranger, grumbling about the $164 charge.

    Yeah, we like our little red Ranger, but staffers this month expressed a preference to be in a small or midsize SUV instead. The lack of space led one driver to remark, "[The Ranger] presents much the same sort of dilemma that a sports car does for the family owner, but isn't fun to drive."

    Current Odometer: 16,681
    Best Fuel Economy: 16.4 mpg
    Worst Fuel Economy: 10 mpg
    Body Damage: $0
    Maintenance Costs: $164
    Problems: Broken center armrest. Squeaky rear suspension.

    Road Test

    October 1999

    This month the Ranger impressed staffers who don't consider themselves truck people. All remarked about its maneuverability, with one staffer saying, "The Ranger effortlessly navigates parking lots and darts easily through traffic." The same cannot be said of our long-term Sierra, and drivers made mention of this advantage the Ranger has over the full-size pickup. Shorter drivers appreciated the lower height and side runners of the Ranger, making getting in and out of the truck a snap.

    One staffer had to move furniture this month, and she and some friends employed both the Ranger and the Sierra for the task. No one seemed to think that the petite Ranger (Well, just about anything's petite when compared to the Sierra!) would be of much help. To everyone's surprise the Ranger contentedly hauled a bookshelf/file cabinet, a full-size desk chair, and an assortment of goodies.

    Inside, one driver was able to utilize the rear jump seats to carry three passengers comfortably for a short trip. The same staffer decided to try a longer drive with rear passengers, but found out quick that the tight quarters results in a "caged animal" feeling. We did the right thing and set the captives free upon arrival at our destination.

    Oft-used controls are simple to operate for the most part. All praised the great-sounding stereo again, but made mention that some of the buttons are small and difficult to use. One driver mused, "It's a pleasure to listen to practically any tunes, though this truck doesn't play country when this cowgirl's behind the wheel!" We liked the HVAC controls and the A/C cranked without being cranky even on a couple 100-degree days.

    We've noticed a strange sound while shifting into "reverse" and "drive." Could it be the very same exhaust clamp problem we had in our long-term Xterra? (See the October update.) We'll be sure to check that out when we take our truck in shortly to have the still-broken armrest fixed. One driver expressed a preference to leave the armrest be, as it added a bit more rugged machismo to the compact pickup. Majority rules here; no worries, it'll be fixed.

    Overall, drivers still felt that a small SUV would serve their needs better than the Ranger, even though they found it more palatable than the Sierra for everyday driving. Staffers cited closed cargo capacity, improved passenger carrying ability, and better fuel economy as some of the justification for jumping in on the SUV craze. A female driver noticed fellow motorists giving her weird looks, as if it's a strange thing to see a woman in a pickup. "One man in his own truck, looked at me and screamed, 'Woo-hoo!' What would his response have been if I were driving the Sierra- 'Woo-hoo, baby!'?" Quite possibly, we reckon'.

    Current Odometer: 17,675
    Best Fuel Economy: 15.9 mpg
    Worst Fuel Economy: 9.8 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: Broken center armrest. Metallic clank and clunk when shifting into "reverse" and "drive."

    Road Test

    November 1999

    The Edmunds.comstaffers who drove our little red truck this month suffered from the blues. Yes,the truck is attractive, nicely equipped, has a decent sound system, and a bedto haul stuff. However, our two L.A.-based drivers were not overjoyed with theRanger.

    The truck's rough ride was a nuisance -- Debra Katzir's daughter boycotted thebackseat after requesting a crash helmet to protect her head from the ceiling.And speaking of backseat woes, Katzir's son (who's 5'11") found the seats terriblyuncomfortable, while our other staffer, Zach Helke, said, "While flimsy, uncomfortableseats are better than none, I wish Ford would either look for another way to addseats in limited space, or that California would let passengers ride in the bed,like the rest of the civilized world." OK, so some of us have a different interpretationof the word "civilized." You get the point.

    Helke had the urge to take the truck out into the high desert to test its ruggedness,but he had to settle for a trip to Hollywood Ford on Sunset Boulevard. Our Ranger'stransmission, you might recall, was suffering from two problems. First, when wemoved the lever through the gears it felt jerky and sounded clunky. Second, whenaccelerating, upshifts were sometimes hard and the transmission sounded as ifit might fall out at any minute. Hollywood Ford was also going to take care ofour broken-off armrest.

    Helke had some negative feelings about his dealership experience. He said he feltthat his warranty-covered grievances "were addressed by the staff as if it weresome sort of big favor and not a responsibility on their part" as representativesof the manufacturer. Also, we heard that the waiting room had no free coffee (justa lousy instant-joe machine) and our staffer was forced to endure an hour anda half of Regis and Kathy Lee followed by slow-speed L.A. freeway chases.

    Hollywood Ford lubricated the driveshaft yoke, repaired the broken armrest, andsent Helke on his way. It seems that both problems were resolved from this minorservice, as Helke reported a smoother shifter and no more noise when upshifting.We'll keep you posted as other drivers get behind the wheel.

    Helke still griped about the decaying plastic aftermarket add-ons and the factthat nothing about the Ranger "wowed" him. He did like the fact that the Rangercan be parked in "compact" spots, and found the truck attractive, claiming thatthe inside is superior to his buddy's S-10, but that he'd much rather buy a Dakotaif he were shopping the compact pickup market. Helke's cousin, however, was sotaken with the Ford's looks that he went out and bought a black '99 Ranger, muchto our staffer's dismay. Oh well, to each his own.

    Our other driver also couldn't imagine buying this vehicle in her "wildest dreams"and said her daughter felt it was uncool to show up for school in a truck. Sheand her family also got strange looks from neighbors who never considered them"truck people"; even the car wash attendant was shocked that the red truck washers. Katzir added, "Well, it's nice to sit up tall over traffic, but a smallSUV would certainly be my first choice. And I would save a lot of money on gas!"

    All right already, enough beatin' up on our poor little guy. Maybe next monthsomeone will appreciate him.

    Current Odometer: 19,875
    Best Fuel Economy: 21.8 mpg
    Worst Fuel Economy: 13.9 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: Broken center armrest repaired under warranty. Driveshaft yokelubricated under warranty.

    Road Test

    December 1999

    This month, both of our drivers got into the Ranger for the second time, respectively, and both came away with more praise for the truck. Andy Chase favors the Ranger over our long-term Jeep Grand Cherokee, GMC Sierra and Honda Odyssey: "The Odyssey, while full of features, is, well, a minivan, and the Grand Cherokee, while nicely appointed and sharp-looking, is just too yuppie for me. The Ranger fits nicely between them -- with its bright red paint and flareside bed, it satisfies the need for style without the excesses of leather seats, seat warmers, fake wood panels, etc. To me, the truck just seems more honest without all the luxury fluff present in the Grand Cherokee and the Sierra."

    After stints with both the JGC and Sierra, Josh Catalfo lavished compliments onto the Ranger, "Compared to the Titanic turning radius [of the Sierra] and parking incompatibility, the Ranger was a steady tug, eager to handle any work that may crop up." Its first mission was to cart a 7-foot Christmas tree -- which fit diagonally into the back of the Ranger. Next, the truck had to deal with moving staff offices to our new digs in Santa Monica. With no passengers, Catalfo was able to get five file-size boxes, assorted posters, and a fleet of 1/18 scale die-cast cars into the truck's cabin.

    Once again, Catalfo appreciated the stereo's speakers. Whether he was listening to tunes or the traffic report, sound quality was superb. Catalfo also thanked the Ford folks for the side window defogger "coyly positioned on the top of the dashboard" that did its job in a jiffy. Also noted was the heater that was quick to warm up the cabin on chilly mornings. And, our repaired center armrest is making our drivers much more comfortable during the commute to work.

    Aftermarket parts continue to take a beating, both physically and figuratively, from our drivers. Chase reports that the kickplates on the running boards are a disaster (the passenger side one is completely gone and the other one dangles by one screw). Also, the bedliner was more warped this time around than in August, and although one can still use the bed, Chase thinks it "can't be good for rain and car wash water to be getting down behind the walls of the liner."

    The heavy-duty off-road suspension, although called bouncy by our staffer, was considered fun (at least for a couple of weeks). Meanwhile, compared to the JGC's powerful V8, Chase found the V6 engine underpowered, but its torque was still appreciated over the Hollywood hills for the commute to work.

    Total Odometer Reading: 21,076
    Best Fuel Economy: 12.8 mpg
    Worst Fuel Economy: 10.9 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: None.

    Road Test

    January 2000

    Technical editor Scott Memmer claims he's not a "truck person," and his experience with our Ranger hasn't converted him to one.

    Memmer had difficulty getting used to the rough ride -- bouncy along on the freeway wasn't so fun, especially with an engine that Memmer thought was noisy and "sounded like a diesel," and was "gutless off the line in the lower range." He thought for sure the Ranger had a four-cylinder, until he opened the hood and saw six spark plug wires and "4.0" emblazoned on the engine. "It's obviously geared lower than a passenger car, for towing and load-carrying."

    Memmer didn't think the Ranger was a great commuter car (and he should know, he has quite the commute!), but did appreciate the high ride height and automatic transmission. If he were to buy a Ranger, it would be for using as a work truck or for outdoorsy things like boating and camping, not as a regular street vehicle.

    Complaints abounded for the seatbacks this month, which were called, "the worst seats I've ever sat in." Scott warns that if you didn't have back problems before you rode in the Ranger, you'd have them in a matter of weeks. Memmer attributes this to the bulge in the lower lumbar region, in addition to the foam rubber that is "soft and spongy."

    All was not negative, however. Scott thought the truck was fun to drive, handling pretty well for something with such a high center of gravity. He also appreciated the confidence-inspiring brakes, and found the Ranger cruises smoothly at freeway speeds. Of course, like all good Edmunds.com employees he liked the fire engine red paint.

    Total Odometer Reading: 21,616
    Best Fuel Economy: 18 mpg
    Worst Fuel Economy: 14.2 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: None.

    Road Test

    February 2000

    This month, because of a mid-course correction in our long-term program, we had two drivers in the Ford Ranger: John Clor, our Detroit editor, who slogged the fire-engine red 4x4 through mud and snow from Arizona back to the cloudy shores of Lake St. Clair; and Scott Memmer, whose 6-foot-2-inch frame hadn't sustained enough body blows -- so management must have figured -- in the prior 30 days.

    Clor loved the Ranger. He has loved a whole succession of Rangers. He may actually want to BE a Ford Ranger. John confessed beforehand to a long-standing love affair with this truck, which his family has owned in various shapes and colors and trim appointments for the better part of 15 years. They changed only when his boys, who play hockey, grew bigger and smarter and started to complain to Dad about the wet hockey gear they hauled in the back, al fresco. The Clors now drive a minivan, which hauls all the hockey junk and other junk inside the cabin, out of rain and sleet and other acts of God. But to the truck.

    Clor especially liked the twin rear doors that open for easy access to the rear jump seats. He also enjoyed the beefy, low-end torque the perky V6 offers, although he was disappointed in the gas mileage. Like Memmer the month before, he complained about the driver's seat lack of comfort (he would know, having planted his bucket in the Ranger bucket for three back-to-back, 12-hour driving sessions) and wished the seat had some sort of height adjustment to sooth his sore, well, you know.

    All in all, our Detroit representative is overjoyed to renew his love affair with yet another Ranger. He can't wait for the next snowstorm to put this rugged little 4x4 through its paces.

    Unlike Clor, Memmer confesses to no previous romance with a Ford Ranger, or any other truck, for that matter. As stated in last month's update, he's not much of a truck guy. Still, this little red puddle-jumper grew on him throughout the month. As a long-range commuter, he appreciated even more than last month the high vantage point and the reliable automatic transmission.

    His two teenaged daughters fell in love with the Ranger the moment they laid eyes upon it. (Memmer noticed that the only thing in the area brighter than the Ranger's red paint was his daughters' fingernail polish.) When Memmer pulled up in the parking lot to pick them up from school, they led a swarm of teeny-boppers to the prize. The girls attacked the truck -- opening doors, flipping down jump seats, hopping in the bed, adjusting mirrors. Shouts of "My Dad has to buy one of these!" "This is so cool!" "I love it!" echoed off the school walls.

    Memmer still finds the suspension too stiff for his liking, and believes the truck would ride a lot smoother with about a 1000 pounds of cordwood in the back. Maybe Santa Claus could use it for his local sleigh here in So Cal. It's definitely the right color!

    Our technical editor would never buy this vehicle with his own money, but it's been fun to drive for the past month. He'd recommend it to someone looking for a bouncy, bubbly, fun conveyance with lots of splash and dash. Hey, the girls like it!

    Total Odometer Reading: 24,717
    Best Fuel Economy: 19.1
    Worst Fuel Economy: 14.8
    Body Repair Costs: $0
    Maintenance Costs: $0
    Problems: None.

    Road Test

    March 2000

    February in Michigan gave our long-term Ford Ranger 4x4 the chance to take on a wide variety of driving challenges. From trudging along snowy neighborhoods in four-wheel-drive to wading through rain-swollen streets, our truck was never at a loss for traction -- no matter what Mother Nature threw at us. Where it did fall somewhat short this month was in keeping up with the transportation needs of a family of four.

    Obviously, a compact pickup - even in four-door extended-cab guise - is not the best vehicle choice for a growing, busy family with two very active boys. But to the Ranger's credit, it at least worked in a pinch when called upon for emergency people-hauling duty.

    With the family's minivan in for service, the Ranger had to shuttle the crew back and forth to youth hockey one weekend. We quickly found that while our little 10-year-old could handle the ride to the rink and back in one of the truck's rear jump seats, our six-foot-plus 14-year-old could not. Cramped and complaining, he wondered aloud why our SuperCab Ranger had bucket seats up front instead of a three-place bench - which would have allowed him the option of sitting between dad and mom instead of facing little brother in back.

    We explained that that this truck was meant for a younger owner, a smaller family or as a second vehicle. And besides, it was still able to get both boys home from their games, with plenty of room for their goalie gear in the bed. During the week, we've been using the Ranger for small trips, running a variety of errands, and providing shuttle service to and from school. And yes, we've already been asked by a family member to help move an old dresser - using the truck, of course. (As any pickup owner will tell you, owning a truck will get you invited to countless moving adventures.) The Ranger handled that task easily.

    The top order of business this month, however, was to get the Ranger to our local Ford dealership for an oil change and to have the factory's recommended 25,000-mile service performed. As we mentioned earlier, our family minivan was already in the Ford shop for repairs (a 1995 Ford Windstar, with new head gaskets, thank you - but don't ask), so we merely needed to drop off Edmunds.com's Ranger when our van was ready to be picked up. All that it took was a quick call to Kristen Benson, our service advisor at Roy O'Brien Ford, Inc., in St. Clair Shores, Mich., a suburb on Detroit's far east side.

    As usual, Kristen was pleasant and told us that she'd set things up; when we came in after lunch on a Monday afternoon, we were greeted promptly and the Ranger was written up and quickly whisked out back to the service garage. We were told up front that the 25K service interval would run about $69, and were warned we'd likely have to pick the Ranger up the next day, as the shop was busy. No sweat.

    But around dinnertime that same evening, Roy O'Brien Ford called to say the Ranger was ready and we could pick it up anytime before the service department closed at 8 p.m. So back to the dealership we went, swapping $71.70 for a freshly serviced Ranger 4x4. For our money, we got an oil change and filter, as well as a tire rotation and brake inspection. (Kristen tells us that our front brake pads are down to about 20 percent of their life, and will likely need replacement when the 30,000-mile service interval comes around.)

    We were also handed a sheet of paper that indicated the 25K service included several other things, such as: checking and topping off all fluid levels, checking tire pressures, lubrication of all suspension fittings (and 4x4 driveshaft joints), cleaning the air filter, breather, PCV valve and battery terminals, and an inspection of the exhaust system for damage or loose parts. When we got home, we noticed that the door-ajar idiot light was illuminated on the dash, but went out once we stopped the truck and put the gearshift lever into park. We checked the doors - they were all closed tightly - and then cleaned the contacts in the doorjambs just to make sure dirt wasn't the culprit. We'll monitor the problem to see if it happens again.

    In an effort to get the truck mechanically fit first, we handled the 25K service before attempting to get the Ranger's cracked windshield replaced. (You'll recall that a stone tossed by an SUV outside Flagstaff, AZ, struck the Ranger's windshield during its cross-country trip out to Detroit from LA.) The Ford dealership gave us the number of an independent glass contractor that they use, and we've done some research into other local auto-glass suppliers for their prices and service reputations. We'll report on that part of the Ranger ownership saga next time around. For now, we're thinking spring and the kinds of hauling we may need to do to get our yard into shape. But that, too, is fodder for next month's update.

    Until then, our shiny red Ranger still looks sporty and fresh, is fun to drive and returned an average of 16 and a half miles per every gallon of gas we pumped into it last month - not bad for a 4x4 pickup doing mostly city driving. We can't wait for springtime and the chance to put it to work at the lawn and garden center, so stay tuned.

    Total Odometer Reading: 25,783
    Best Fuel Economy: 18.7
    Worst Fuel Economy: 15.4
    Body Repair Costs: $0
    Maintenance Costs: $71.70 (25,000-mile service)
    Problems: The "Door Ajar" idiot light comes on and goes off sporadically without reopening or re-closing the doors. We cleaned the electrical contacts in the doorjambs and will monitor the problem.

    Road Test

    April 2000

    There comes a time in every relationship when little things can build up to the point of being a hassle. That's how we felt about our long-term Ford Ranger last month, when little things about this truck started to grind us the wrong way, both literally and figuratively.

    First off, you'll recall that in our previous report, our friendly Metro Detroit Ford dealer (who performed the Ranger's 25K service) told us that the truck's front brake pads were down to about 20 percent of their remaining life. Our service advisor had said we'd likely need the front brakes redone by the time the 30,000-mile service interval came around. Well, we didn't quite make it that far. It was at 26,458 miles, to be exact.

    Over a period of about two weeks, an occasional faint front brake squeal turned to a regular discernable grind, so we deemed it wise to go back to the dealership -- Roy O'Brien Ford, Inc., in St. Clair Shores, Mich. -- to schedule the front brake job. As usual, we were greeted promptly and courteously, and the service person, Kristen Benson, took it in right away without an appointment.

    The good news is, she called later that same evening to tell us the truck was done. The bad news is, it would set us back $295. For the three bills, their technicians removed and replaced the front pads, overhauled the calipers, machined both rotors, bled the lines and adjusted the brakes. Sure enough, the new brakes were both quiet and firm. But there was still more work that needed to be done this month.

    You'll also recall that we had been planning to get the Ranger's cracked windshield replaced this time around. (During the truck's cross-country trip out to Detroit from LA, a stone tossed by an SUV outside Flagstaff, Ariz., struck the Ranger's front glass just below the wiper arm on the driver's side. By the time we made it to Detroit, a crack had traveled all the way across the lower portion of the windshield.) We had investigated three different independent auto glass contractors before deciding on Speedy Auto Glass, also in suburban St. Clair Shores - thanks mostly to location, a good price and decent service reputation.

    The glass shop was teamed with a Ziebart auto care franchise, and after finding our way back to the service desk, we asked assistant service manager Heath Caldwell for an appointment. He said he'd order the glass and have it delivered within 48 hours, and to come back in a couple of days for the installation. Two days later we arrived right on schedule at 9 a.m., and the truck was pulled in and promised by 6 p.m. that night.

    The good news is, the new windshield was done on time, with no gooey glass sealant leaking out anywhere. The bad news is that for the $242.58 we paid to have it done, you'd think the shop could have vacuumed out the bits of old windshield glass and rubber shavings that littered both front floor mats. If only the service industry could learn to do that "little extra" to make the repair experience a satisfying one ... Geez!

    Even more disappointing was the fact that the night after the windshield was replaced, we took the Ranger out for a shopping trip to Home Depot, and on the way home, the new glass took a stone square-on while traveling on Detroit's crumbling I-94. No crack this time, thankfully, but a very tiny pockmark has now christened the fresh windshield as if to say, "Hey, NO auto glass can go untouched in THIS town!"

    Detroit's time with their Ranger is now up, and even though the Clor family has lived with a Ford Ranger of some sort in their garage for the better part of a decade, they're not going to miss this one much. Oh, sure, they'll miss the easy hauling service the Ranger provides - especially since spring has sprung and there's a lot of landscaping to do around the house. But they've simply outgrown the Ranger, as it just can't handle all the transportation needs of a family of four despite being a four-door SuperCab model.

    And then there is the noise issue that started to wear on them. This is not a quiet, comfy pickup. It's loud on the inside - tire noise and engine roar and wind buffeting. It's louder than any of the half-dozen or so Rangers they've owned - but then again, it's a 4x4, and they never had one of those before. (Just for the record, they only shifted the Ranger into four-wheel drive once this winter, during a snowstorm.)

    The Clor family isn't sure a "four-by" is needed for regular suburban family life in the Midwest. They know ride quality and fuel mileage suffers because it's a 4x4, but it was mostly the loud and noisy driving experience that turned regular commuting into a grind. The best way to deal with it is to pop in a CD and crank up the volume. But when Mrs. Clor removes all but the "Bee Gees Live" CD, music isn't an option.

    On the bright side, our shiny red Ranger still looks sporty and fresh. Although driving it requires some measure of youthful exuberance that sometimes isn't mentally available, it is still a handy little hauler that returns an average of 16.5 miles per gallon in mostly city driving. Clor's14-year-old says he'd love to own this Ranger when he gets his license in 24 months. But as far as mom and dad are concerned, the next truck they get will have to be bigger ... and quieter.

    Total Odometer Reading: 27, 025
    Best Fuel Economy: 18.7 mpg
    Worst Fuel Economy: 15.4 mpg
    Body Repair Costs: $242.58 (Windshield replacement)
    Maintenance Costs: $295 (Front brake reline)
    Problems: Clunky fan clutch at idle. The "Door Ajar" idiot light comes on and goes off sporadically without reopening or re-closing the doors. Aftermarket step tube foot tread is missing on driver's side.

    Road Test

    May 2000

    With new glass and brakes, our Ranger spent a bit more time in Detroit and, fortunately, did not take on any additional hitchhikers in the form of stones. Our Detroit editor could not fret over its departure back to the home office in Santa Monica, Calif., as our long-term Honda Odyssey was getting ready to make its way to him. After all, he is a family guy; and hey, the Odyssey's a great minivan.

    We elected to perform our vehicle swap by using a shipping company rather than drive ourselves. We negotiated a stellar deal, and found that it would be more cost effective to ship versus drive. Also, we've been saddled with some excess mileage charges on our leases in the past, and would like to avoid that if possible. So, as promised, a car carrier showed up in Detroit and the Odyssey/Ranger exchange was made.

    In a little less than two weeks, our Ranger arrived in Los Angeles filthy from storms, but undamaged. We got it washed up, and admired the sheen of the red paint, which wore pretty well through a Detroit winter.

    Our Ranger served as a hauler for a video team this month, proving more than adequate at accommodating two film guys and all their equipment. In addition, it served commuter duty for our Vice President of Corporate Development, Lev Stark. Lev found seating for two to be all that the Ranger could comfortably handle. He reserved the jumpseats for the use of his nephews and other children. For adults, the jumpseats are laughable at best. Our VP's mother found the Ranger quite easy to get into with the step rails, a pleasant surprise considering she had been having difficulty with some cars due to leg trouble.

    "Trucky" is what Lev found our Ranger to be. Not necessarily a bad thing, but far from ideal in Southern California. Passing power was adequate for he and his wife, but the suspension and road noise got on his nerves after just a few minutes. Lev summed up his experience by noting, "This truck is great for hauling manure (not that he did), but is a bust for cruising Sunset Boulevard."

    We did, unfortunately, find a couple areas of damage on our truck, the causes of which remain a mystery to our a staff. The first is a breakaway driver's side mirror that will no longer breakaway due to some damaged plastic on the housing, and a large white scuff appeared on the driver's side door, but we were able to buff it out using rubbing compound.

    Current Odometer: 27,696
    Best Fuel Economy: 18.4 mpg
    Worst Fuel Economy: 13.7 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: None.


    Road Test

    June 2000

    Our Ranger was again left in the care of Lev Stark, our vice president of corporate development. And Lev again treated our truck to daily runs up and down the 405 freeway, one of southern California's loveliest blocked arteries.

    After sitting for a while and then a bit more everyday, Lev had the courage to rail against the Ranger's seats with vehemence approached only by technical editor Scott Memmer, who drove the truck last winter. Lev's rant goes as follows: "I didn't want to say it at first because I thought it may seem trivial, but it is driving me crazy. THE SEATS OFFER CRAPPY COMFORT. Were the designers at Ford absent from car-building school on the day ergonomics were being taught as an important design feature? There. It's off my chest now. Spending 45 minutes a day stuck on the 405 in this vehicle has allowed my chiropractor to buy his wife a new Jag."

    Lev then turned upon the Ranger's racy flareside bed. "The flareside might look cool when viewing this truck's profile, but a view from the rear might make a reasonable person think that our truck had cosmetic surgery that went awfully wrong. It looks like someone liposucked its tush but forgot its thunder thighs." Besides offending his aesthetic sensibilities, the tailored bed design reduces the hauling space, thus undermining the functionality that trucks are supposed to have.

    After criticizing the red truck, Lev attempted to ply the Ranger with praise for its elevated driving position. "With all of the monster SUVs in Tinseltown, you'd better be in a truck, or your own SUV, or something like a Diablo (that is so low that you can see under the monsters in front of you), if you want to be able to see anything while you're in traffic."

    How did the Ranger respond to his lightened tone? It seems that our truck tried to slip away so as to end the conversation altogether. Sort of. Lev reports that the Ranger began drifting slightly to the right. At first, he attributed such behavior to the incline of the road. Then, it seemed that the Ranger really did try to wander off. "After a few controlled tests, it's clear that the car needs some sort of alignment."

    And we still need to repair the driver's side breakaway mirror that no longer breaks away.

    Current Odometer: 28,308
    Best Fuel Economy: 16.1 mpg
    Worst Fuel Economy: 14.0 mpg
    Body Damage: $0
    Maintenance Costs: $0
    Problems: Pulling to the right - may need alignment.




    Road Test

    July 2000

    Captivated by our Ranger's rugged good looks, our editor-in-chief, Christian Wardlaw, snagged the keys to our compact pickup for his 80-mile round-trip commute this month. He gave it a thorough bath, cleaned up the grimy cabin, and tried to rid the interior of a nasty "wet-dog stank" to no avail.

    Nonetheless, he racked up several hundred miles before taking the truck into Santa Monica Ford for its 30,000-mile service. It didn't take long for Wardlaw to regret his decision to drive the Ranger for a month.

    "The seats are horrendously uncomfortable, offering zero support for legs and back. The grippy fabric can, at times, hold your body in odd seating positions as it clings tenaciously to your clothing. What this truck needs is a good, six-way power driver's seat with firmer padding." He also noted that the power window and door lock switches on the door panel are not illuminated at night, yet the cruise control buttons on the steering wheel are, which seemed back-asswards in his opinion, since occupants use the windows and door locks more often than the cruise controls. Handling also took a hit, with Wardlaw griping that the all-terrain Firestone Wilderness tires are less happy on pavement than dirt, howling with little provocation.

    But the Off Road Package with which our Ranger is equipped is one of the reasons people find it tempting. "It says I'm rugged and individualistic, with a flair for design," he wrote, liking that this is what drivers in West LA perceived. Wardlaw also wrote that he was impressed with the Ranger's dearth of squeaks and rattles after nearly 30,000 miles of pavement pounding, and he noted that the paint has commendably weathered both Southern California's environmental fallout and a salt-ravaged Detroit winter.

    Just prior to servicing the vehicle, Wardlaw reported that the truck's five-speed transmission was shifting harshly, particularly when engaging reverse or when futzing along in rush-hour traffic on hot days, and once, when coasting down a steep freeway descent and selecting the overdrive-off function, the tranny freewheeled, offering no engine braking and dropping revs to idle level. Not good, especially considering the fact that this truck has already had its drive shaft yoke lubed under warranty, and hasn't been used for towing or moving heavy payloads.

    So, we trundled off to Santa Monica Ford to meet Roland Gomes, with whom we had an 8:15 a.m. appointment. We wanted Gomes to check out our transmission, as well as try to cure a slight pull to the right, fix a dead dash power point, install a new driver's side mirror and perform a 30,000-mile service.

    We arrived five minutes late, after a phone conversation with a dealership customer assistance person from whom extracting information about the service center's exact location was akin to coaxing David Schwimmer to accept less than $700,000 per episode. The place was packed. There was nowhere for our ride to park, as real estate is precious in this seaside city.

    During the 10 minutes we waited for Gomes to assist us, standing in the sun next to the Ranger, three other service writers offered to help until they learned that Wardlaw had an appointment with someone specific, at which point they disappeared. Neil Chirico, our resident online service advisor and ex-service writer for a Ford dealership, explained that this was most likely because the service writers at Santa Monica Ford worked on commission. Frankly, we'd prefer salaried service writers, for two reasons. First, we would have been assisted sooner. Second, they are less likely to try to sell us service that we don't need.

    Standing in the Ford dealership's driveway was entertaining. One burly employee who swaggered like a has-been high-school football star who had guzzled 100 too many Miller Lites grumbled to a customer, "You need a ride, or what?" in reference to the impending departure of the service shuttle. Another commented to a customer, who indicated she was off work that week, that he was "off mentally" but was physically on the job. Confidence-inspiring commentary, no? Sure hope the techs weren't thinking the same thing.

    When Roland was finally able to help us, he did an admirably thorough job, even checking to see if any recalls were outstanding on our Ranger and offering to sell me an extended warranty that would include coverage for the transmission. Ah yes, the joys of working with people on commission. Once he learned we were turning the truck in at lease end, he dropped the sales pitch. After photocopying my notes and the page from the manual detailing the 30K services we wished to be performed, we were on our way, assured that we'd get a call soon to tell us what was wrong with the transmission.

    A week passed. Finally, we called Gomes to inquire about the status of the Ranger. "Oh yes, I was going to call you this morning," Gomes claimed. He said the mechanics couldn't duplicate the transmission thunking and clunking or freewheeling we observed. He blamed the Firestone Wilderness tires for the pull to the right (which the Ranger had also suffered more than a year prior). He blamed Wardlaw's wife for blowing the power point with some accessory other than the cell phone and radar detector that Wardlaw uses on a regular basis. The driver's side mirror was replaced, and we had the truck fully serviced.

    "So, the truck's ready right now?"

    "Yessir. I'll run the paperwork over to the cashier right away."

    Four hours later, the cashier didn't have the paperwork, and we needed to wait for a bit while Gomes explained the service and charges while the cashier totaled the bill. The driver's side mirror was $312, including a labor charge of $102. The front-end alignment ran us $68, but didn't completely cure the pull to the right, because of a tire defect that Gomes said was covered under Firestone's warranty. The 30,000-mile service was $105.28, which included an oil and filter change, coolant check, a new air-cleaner filter ($42.71 installed), and a brake system check. According to the manual, we should have received a complete cooling system inspection, which our paperwork didn't reflect. According to Gomes, we needed a tire rotation, which they performed free of charge, and rightly so, since the rims were pulled for the brake inspection anyway. Throw tax and "miscellaneous charges" into the equation, and the total cost was $500.88.

    Our impression of service at Santa Monica Ford is less than favorable. From the moment we arrived to drop the Ranger off, things began running behind schedule. Service advisors ignored us because we suspect it was a commission shop, our writer kept us waiting, and they kept the truck for a week, failing to call us to provide an update on progress. Finally, the paperwork wasn't ready when we were, despite an assurance that it would be. Plus, Gomes seemed utterly frazzled on both occasions that we interacted with him.

    We have a few suggestions for Santa Monica Ford. First, put the service writers on salary to get customers in and out of the shop as quickly as possible. Second, fire that dope who asked a woman "if she needed a ride, or what?" Third, remind employees that service people who are "off mentally" impress nobody. Fourth, have the service writers do what they say they will do, whether it means calling with an update on progress or getting the paperwork delivered to the cashier when it's promised.

    Our time with the Ranger is almost up, and we want to know what you think about Ford's compact pickup. Please send us commentary on your 1998-2000 Ford Ranger, along with your name, city and state, and tell us why you like or dislike your truck. Contact us at djg@edmunds.com. We look forward to hearing from you.

    Current Odometer: 29,711
    Best Fuel Economy: 17.9 mpg
    Worst Fuel Economy: 12.9 mpg
    Body Damage: $329.33 (new driver's side mirror)
    Maintenance Costs: $177.55 (front-end alignment and 30,000-mile service)
    Problems: Pulling to the right, thunking and clunking transmission that freewheeled in OD-off mode one time, dead dash power point.




    Road Test

    Wrap-up: August 2000

    Our editors couldn't wait to explore the fresh, funky functionality of the 1998 Ford Ranger, the first compact pickup to offer four-door cab access on extended cab models (along with its Mazda B-Series twin). Finally, we thought, America's
    best-selling small pickup (red, white and blue pride flooding our chests), always perfect for moving furniture and firewood and single people, might cater to those who occasionally want to pack the cab with more than two bodies. We were determined, therefore, to feed our Ranger a steady diet of people, pets and cargo so that we could provide a report to our readers on the palatability of this feature.

    Ultimately, we decided that the four-door configuration is an indispensable feature for extended cab pickup trucks, because it drastically simplifies the loading and unloading of cargo and people. After a long road trip, our executive editor, Karl Brauer, observed, "The four-door design proved invaluable for quick loading and unloading of all my crap during the drive. It was easy to toss my suitcase and laptop bag behind the seats before taking off in the morning. Since this is the most intimate, long-lasting time I've spent with a truck, I can't imagine having a club cab design without the rear doors."

    But there was more to our relationship with the Ranger than our delight with the four-door convenience. Although the truck was a reliable servant (except for the flaky transmission) for two years, most of our editors would not want the Ranger for daily commutes, long trips or family excursions. But all of them would like to have one available for a spontaneous trip to the hardware store on a wintry day.

    We ordered our Ranger with four-wheel drive and the off-road package (specially tuned shock absorbers plus cosmetic treatment) so that we could take it for frequent romps in rough weather and on rugged trails - our truck wintered in Denver one year and Detroit the next. And by ordering the off-road package, we avoided the chrome grille that comes standard on XLT models — some of our editors abhor it (It seems that not everyone shares our tastes, since all off-road trucks have been clad in chrome since 1999.).

    Ford revised the front suspension in 1998 Rangers to improve the ride and handling and added rack-and-pinion steering for better response. Most of our editors noted in the logbook that the Ranger handled quite deftly — some went so far as to call it almost car-like — while maintaining a strong truck identity. Even our "non-truck" staffers liked the Ranger, because it was easy to maneuver in city traffic and easy to coax into U-turns and parking spaces — and no one would ever accuse our leather-lined, long-term GMC Sierra of having a pleasant urban demeanor.

    One driver wrote, "I pumped up the air in the tires before leaving Denver, since I knew how twisty [Highway] 285 is. When I pulled up into Montrose for the night, a green Plymouth minivan that was driving next to me on the highway showed up. The driver was also checking into the Best Western and commented, 'That thing sticks to the road like glue.' I think he was surprised at how quickly the Ranger handled the turns. I told him the tires were at 35 psi and that the stiff suspension kept it from leaning too far around corners."

    While we liked the overall steering and suspension package, the Ranger did not always handle flawlessly during our two-year lease. In early 1999, we noted that the truck was pulling to the right, sometimes more so during braking. Neither a dealer-prescribed alignment nor a tire rotation solved the problem (one driver even commented that rotating the tires made the problem worse). The pull was not severe, and we gradually became inured to it - until drivers began to complain about it again during the summer of 2000. We mentioned the problem at the Ranger's 30,000-mile service, and technicians at Santa Monica Ford blamed it on the all-terrain Firestone Wilderness tires. Our Ranger had the optional 16-inch tires - while the recall on Firestones currently includes only the 15-inch tires, Bridgestone/Firestone may replace certain 16-inch tires (or compensate customers who want to use another brand of tire) as part of the company's
    Customer Satisfaction Program. We hope the next owner of our Ranger will enjoy more competent handling after the truck is fitted with a fresh set of tires.

    In addition, one editor wrote in the logbook on several occasions that the Ranger had a tendency to spin its rear tires when driven on muddy and/or snowy off-road trails or on wet road surfaces. This editor acknowledged that most trucks are susceptible to this problem, so our Ford was not to be singled out. We thought it was worth mentioning here in a cautionary manner, that is, use extra care when driving a Ranger (or any truck) on sloppy roads. Also, our photography editor, Scott Jacobs, expressed an affinity for this aspect of our truck: "In the sandy river bed areas in Hungry Valley, the tail would come out big time. It was a lot of fun swooping through the riverbed. It reminded me of a Slip and Slide [that I had] as kid, without the metal spikes that kept it on the lawn."

    And while we appreciated the Ranger's off-road suspension during rough and tumble adventures, some drivers found freeway commutes to be rather jostling experiences. We uncovered the following logbook commentary from Liz Kim, our associate editor: "Every bump jarred the whole truck, and my teeth along with it. On the other hand, it was kind of fun as well, to be bouncing around and pretending to be in a big ol' dump truck, like those old kiddie songs." Some drivers also felt that the rear suspension grew exceptionally noisy before its time. Fifteen thousand miles into our experience, Jacobs remarked that the suspension was "squeakier than granny's walker." But comments about the suspension disappeared from the logbook within a few thousand miles - we suppose that a technician thought to lubricate the suspension or that drivers became accustomed to the squawks and attributed any excess noise to the Ranger's truck identity.

    Our Ranger was equipped with the optional 4.0-liter V6 engine and the five-speed automatic transmission. While most editors thought the engine supplied adequate power in most contexts, several said that its passing power was too meager, particularly in mountainous areas. Our executive editor noted that a boost in horsepower would give the Ranger better passing ability. Ford has addressed this issue by offering the Explorer's 4.0-liter SOHC V6 — good for 205
    horsepower — as an option for 2001 Rangers.

    In May 1999, drivers observed the first "clinks" from the transmission during deceleration and when backing up an incline. Our executive editor suggested that there might be a problem with the transfer case, given that no other symptoms, such as driveline shudder or shifting difficulty, were present. Two months later, the "clinks" had become definite "clunks," and we decided that a trip to a dealer was necessary.

    The problem was not resolved during the 15,000-mile service, so we took the truck back to the dealer in November 1999. The Ranger now had two distinct drivetrain issues: First, we observed that it clunked into gear when we moved the shift lever from "Park" to "Drive," "Park" to "Reverse" and so on. Second, shifts were hard and unrefined during acceleration. Hollywood Ford decided to lubricate the driveshaft yoke (a warranty repair), and drivers reported the transmission issues resolved.

    But just before the end of the lease, our editor-in-chief experienced the harsh shifting again - and on one occasion, the transmission freewheeled when he turned off overdrive while coasting down a steep freeway descent. Wardlaw was a bit put off, since the Ranger was never asked to carry heavy loads or do any towing. Santa Monica Ford was unable to duplicate the Ranger's symptoms, so they did not pull out the transmission. We suppose the next owner will be left to confront these issues - take a nice long test drive before you buy a used Ranger. We suspect that a Technical Service Bulletin (TSB) may even cover our disagreeable transmission, as we found several bulletins at the NHTSA Web site that specified buzzing, grinding, pings or thumps during acceleration.

    There was a brief period when we could not persuade the Ranger to shift into 4WD Low. Somehow this problem went away on its own, though we found several more TSBs that covered this problem and its annoying inverse — it seems that some Rangers get stuck in 4WD Low.

    A few drivers reported a loud, rough idle during the two-year period, but complaints were sporadic enough that we never sought a cure for this problem. At least one TSB has been issued for a rough idle (we looked at service bulletin number 0054 at the NHTSA site).

    Toward the end of our lease, a couple of editors were dismayed by the amount of noise transferred to the cabin. Our Detroit editor, John Clor, previously owned at least a half-dozen Rangers, but he proclaimed our long-termer louder than all of them due to its tire noise, engine roar and wind buffeting. While he acknowledged that not one of the previous trucks was a 4x4, he insisted that the next truck he buys will have to be much quieter than our Ranger.

    Our bright red truck (and the paint remained bright red after two years) was endowed with sassy flareside hindquarters - many editors found them alluring, but others deemed them frumpy. "I like the styling of our Ranger, and the image it projects in suburban Los Angeles," Editor-in-Chief Chris Wardlaw wrote. "It says I'm rugged and individualistic, with a flair for design." Another staffer said, "Its bright red paint, flared fenders, and tall stance give it a serious and imposing presence, not unlike an emergency vehicle." Our vice president of corporate development, Lev Stark, was not as enamored: "The flareside might look cool when viewing this truck's profile, but a view from the rear might make a reasonable person think that our truck had cosmetic surgery that went awfully wrong," he said. "It looks like someone liposucked its tush but forgot its thunder thighs." More importantly, editors noted repeatedly that this style element sacrifices too much
    bed space - clearly, the flareside design is not aimed at consumers with serious hauling concerns.

    Despite its shrunken bed, the Ranger capably assisted numerous staff members who were moving to new homes or fixing up current homesteads. We also recruited it as a support vehicle for track days at Willow Springs and for an office move. And there were no complaints from the grateful staffers who used the Ranger for hauling.

    The aftermarket equipment we added fell into disfavor, but only because it didn't age well. We put in a plastic bedliner, tubular side-step bars and embroidered floor mats. The bedliner began to warp and twist during the first winter in Colorado — it eventually receded far enough from the sides of the bed to allow rain and snow to seep down either side. One driver suggested that a spray-on type of bedliner would have been more suitable for the cold temperatures of Colorado. The pads on the side-step bars unfastened themselves when the screws holding them down were stripped; this too happened only a few months after installation.

    Editors found many things to like about the truck's interior layout. We almost always found kind words in the logbook about the friendly design and simple placement of all controls — though nearly everyone found fault with the overdrive button on the end of the column shifter, that is, we all hit it inadvertently. And our editor-in-chief was disappointed that the power window and door buttons were not illuminated. Some made a case for larger stereo controls, but most were thrilled by the sound theater in the cab. One driver raved in the logbook, "Climbing into the [long-term] BMW today, with its upmarket Harmon Kardon speakers, proved disappointing; its much more expensive setup didn't match the Ford in sound quality." Another driver, who was also quite taken with the stereo performance as well as with the quality of the interior materials, said, "These standards are not matched by any other small pickup I've driven."

    We did notice rattles coming from the dash and the intersection of the front and rear doors during the Ranger's first winter, but they seemed to be caused by cold temperatures. Once the Ranger moved to a milder climate, complaints diminished. During the Ranger's last few weeks with us, in clement Los Angeles County, we delighted in the absence of rattles and squeaks in the cab after two years of ownership.

    The Ranger's seating was a bit of a sticking point. While some drivers, like Brauer, were able to make themselves comfortable in the driver's seat, others, especially taller drivers, became less tolerant as the months wore on. During his last stint with the Ranger, Wardlaw lashed, "The seats are horrendously uncomfortable, offering zero support for legs and back. The grippy fabric can, at times, hold your body in odd seating positions as it clings tenaciously to your clothing. What this truck needs is a good, six-way power driver's seat with firmer padding." Apparently, disgruntled owners are either too few in number or too soft-spoken to be heard by Ford's soft pink ears, because 2001 Rangers are still without even the most primitive seat height adjustment. The seats were passable for short jaunts, though, and many staff members appreciated the elevated seating position when navigating city traffic.

    Fortunately, Ford made the front passenger seat hospitable to those who might wish to fit it with baby seat and baby by including a button that disables the passenger airbag. But since the front seatbelts are anchored to the rear doors, no one could enter or exit from the passenger side once the child seat was occupied. Further, a large windshield and small sun visors made it difficult for concerned parents to shield young faces. We also learned that four doors cannot make up for a small cab, as large strollers were forced to ride in the bed, even on snowy days.

    Finally, a compact pickup truck with rear jump seats and four doors still does not constitute a family vehicle, unless one can reserve the jump seats solely for small children who are too big for car seats (though several staffers' children revolted). Consider a family with two parents and a baby: The baby seat can be installed only in the front passenger seat, so one parent must wedge himself in the rear. And those riding in jump seats fearfully observed the close proximity of their heads to the rear glass. Drivers decided that the rear seats were not for passengers for whom they had any fondness - one staff member wrote, "I felt like I was thrown into a sardine can. I had nowhere to put my arms and very little room for my legs." Another staffer noted, "[The Ranger] presents much the same sort of dilemma that a sports car does for the family owner, but isn't fun to drive."

    Since 1998, of course, other manufacturers — realizing the genius hidden under the Ranger's jump seats — have created enhanced crew cab versions of their pickups: Nissan was first with its 2000 Frontier Crew Cab, followed closely by Dodge with the 2000 Dakota Quad Cab. Ford could not let its trucks be upstaged, and the 2001 Explorer Sport Trac was born — yes, we know it's really just a sawed-off Explorer. The 2001 Chevy S-10/GMC Sonoma and Toyota Tacoma Double Cab will be late arrivals to this group. But a larger, more comfortable cab means a shorter bed, so a four-door 2001 Ranger will still appeal to compact pickup buyers who care most about bed length (even the Dakota Quad Cab bed is 8 inches shorter).

    Our Ranger attempted to ply us with tidy handling, last-minute hauling ability, winter weather agility and durable red paint, and, in most respects, it did. Further, Ford created an off-road warrior that seduces onlookers even when covered in clods of dirt. Drivers continually remarked on the thoughtful and substantial interior design. And when we totaled up repair costs for the two-year period, we were amazed to discover just how inexpensive it was to care for this Ranger. Nor did it spend any days out of service, except when a dealer let it sit for a week without bothering to call us. Even when you include these seven days, our Ranger tied with our dependable long-term Toyota Camry for the fewest days spent out of service (among all vehicles that have taken part in our long-term program). We hesitate slightly in lavishing praise on the truck by admitting that we wouldn't vouch for the continued health of its transmission - since we never did find a cure for its clunks. Owners may want to consider an extended warranty.

    Some of us think that its four doors should have encased a more usable seating arrangement — we wanted to put four people in the cab and leave them there for 30 miles in some measure of comfort. As it was, not many of us could stand to ride in the driver's seat for 30 miles. But that sounds as though a few non-truck people are asking too much of an extended cab compact pickup, doesn't it? For buyers with consistent compact truck needs who usually travel alone or with one other person, we would recommend the Ranger, particularly with 45 extra horsepower available in 2001 models. And bear in mind that the Ranger is still the only extended cab compact pickup that you can buy with four doors, and it's among the roomiest trucks in this group — Chevy S-10 and GMC Sonoma offer comparable space but only three doors. If you still need more space in the guise of a small pickup, you'll have to get a crew cab.

    What Edmunds.com says about the Ranger:

    Pros: Excellent handling, four-door cab access, competent in winter weather and off-road, stunning exterior beckons voyeurs, user-friendly interior layout, favorable reliability record.

    Cons: Needs more horsepower for authoritative passing, uncomfortable seats without height adjustment, clunky transmission may lack desired longevity, flareside design reduces bed capacity.

    Best Logbook Quotes:

    "I came to like the quirks in this truck. It was higher, so it gave you a nice view of the road, but it wasn't as big as some of the other beasts that are on the road these days. It was maneuverable, in other words, through the L.A. traffic. In fact, out of most pickup trucks, I really like the stepside design of the Ranger. It's fun, sporty and good looking." — Scott Jacobs

    "I think the bed is too small to be truly useful for truck duty, and the rear seats are too small to be truly useful for passengers (though my 7-year-old nephew liked them). So, in the end, I feel like the Ranger is sort of a study in compromise. It's got hauling ability, but not a lot of it. It's got rear passenger seat ability, sort of. And it's got good torque, but not much useful horsepower. If I was going to buy a truck, the larger Dakota with a V8 would be my choice, or a full-sized Ram or Silverado. If I had to buy a slightly used one to equal the price of a new Ranger, that's the way I'd go." — Karl Brauer

    "While flimsy, uncomfortable seats are better than none, I wish Ford would either look for another way to add seats in limited space, or that California would let passengers ride in the bed, like the rest of the civilized world." — Zach Helke

    "Compared to the Titanic turning radius [of the Sierra], the Ranger was a steady tug, eager to handle any work that may crop up." — Josh Catalfo

    "I can certainly see its appeal and its salability. You get most of the functionality of a truck without being a lumbering beast, or losing the parking space. I was totally able to fit it into my garage. I think that the [updated 2001 Ranger], with the refinements, will be a big seller." — Liz Kim

    "... If this specific truck had the power driver's seat and more supportive padding, I'd probably buy it after our long-term lease is up and replace my Miata...."
    Chris Wardlaw

    "I didn't want to say it at first because I thought it may seem trivial, but it is driving me crazy. THE SEATS OFFER CRAPPY COMFORT. Were the designers at Ford absent from car-building school on the day ergonomics were being taught as an important design feature? There. It's off my chest now. Spending 45 minutes a day stuck on the 405 [Freeway] in this vehicle has allowed my chiropractor to buy his wife a new Jag." — Lev Stark

    What owners say about the Ranger:

    E-mail Commentary

    "I read the test on the 1998 Ranger with interest and could hardly believe that you were talking about the exact truck I am driving. I purchased my Ranger equipped just like the test vehicle from Thoroughbred Ford in Kansas City. I did have the driveshaft lubed as per the recall, and a door fit adjustment, but as of this date and over 40,000 miles that is the only work that it has needed. I tow a 3,600 lb. Bass Boat, in the Ozark mountains, with this truck and have never experienced any trouble with the transmission or any other component. I get 20 miles per gallon on the highway with the 4.0-liter engine. Pulling the boat knocks that down to about 12. The seats are quite comfortable even though I often drive 4 or 5 hours home after fishing a bass tournament all day. At this time the paint looks as good as it did when I first brought it home. I have been extremely satisfied with my Ranger and fully intend on replacing this one with another one when the time comes. I had 185,000 miles on my previous, 1990 Ranger and 150,000 miles on the one before it, 1985. There was nothing wrong with either of those trucks when I sold them but I did have to replace the heads on the 1990 2.9-liter engine. I have been very satisfied with the service of these great little trucks. I haven't even had any howling from the Firestone tires and I got 98,000 miles out of the original ones on the 1990 Ranger. I was trying for a 100,000 but a flat changed my mind. My wife drives a 1996 Ranger Super Cab, 4.0-liter, 4X2 which she loves. My dealership, Thoroughbred Ford, is top of the line. They do what they say they will and are very courteous from the time I arrive at the door. I feel that Ford Ranger trucks and Thoroughbred Ford are quite good and would be very hard to beat."
    L. Dexter, Smithville, Mo.

    "I have a 98 Ranger XLT Extra Cab 2WD with the 3.0/auto. I picked the truck up used a month ago. I really like the truck. This [is] my first Ford product as I have ALWAYS owned Chevys. I test-drove the truck and I liked it. So what the heck I figured I'd keep an open mind and try another make. So far, I have put 3K miles on. My only complaint is that the passenger seat rattles when it is unoccupied. There is nothing to tighten it up with either, I looked at all of the mounts and brackets. I'll attribute it to the fact you have to move it back and forth a lot to gain access to the rear of the cab. I guess I should have picked up a truck with the extra door! But so far, so good. I am happy with my truck." — S. Silvia, Fall River, Mass.

    "I currently have 35,000 miles on my 1998 extended cab, four door with the 4.0-liter engine and five-speed auto transmission. I have made several trips cross country and have been routinely driving to Oklahoma City. First, overall I really like the Ranger and hope to keep it for a long time, barring no major mechanical problems. I, too, have been very disappointed with both my Ford dealerships and Ford. I have also heard many complaints from other Ford owners, including the use of poor fitting non-Ford parts, poor service and lack of warranty support. Personally, I had front-end problems that dragged on for several months and, before my first oil change, the material on the driver's seat had severely wrinkled up. The seat foam and cover were replaced with no improvement. I personally inspected several dealerships over the past few years and found this to be a common problem. The upholstery shop the dealership sent me to said this was a flaw and that horizontal stitching was needed to fix. Note: The new Ford Rangers and those that were made before 1998 have this stitching. I contacted Ford through the Internet over a year ago; my warranty is about to expire and I have been ignored. I have also noted a rattle when I brake that sounds like a clock ticking, I hope to get it into the dealer here in Oklahoma. Bottom line, at 41 years of age and making enough money to buy just about anything on the market, and being a faithful Ford customer, I no longer plan to purchase a Ford product in my lifetime. As a customer I do not expect or demand perfection, I just expect a company to stand behind their products." — P. Shaffer, Wichita Falls, Texas

    "I have the Ranger's twin, the Mazda B2500 SE, and have driven it 50,000 miles since new. Sloppy assembly when new; [I] had to have the dealer adjust the hood and front fenders, which were seriously misaligned. Persistent rattle in the glove box that the Mazda dealer has been unable to correct. Clutch slave [cylinder] was defective and replaced under warranty at about 8,000 miles. Other than this, the truck is very reliable and just keeps going. This vehicle is quiet and smooth for a truck, which makes a good commuter. It was chosen because of the simple drivetrain, which should make it cheaper to repair (compared to a FWD) as the mileage piles up. Although I love the simplicity and great mileage of the four-cylinder, I would not purchase this four-cylinder again, as it is just struggles at times here in San Diego, where the average freeway speed is 80+ mph. (A new larger four-cylinder is due out in December, I understand.) I have the five-speed and with this engine only developing 119 horsepower, it is the only choice - as an automatic would die. I have had eight Fords in a row, but decided on the Mazda because of the better warranty and the Mazda service has turned out to be far superior to any Ford service I have received in the past -- although not inexpensive (estimate for the 30K service was $735.00 — yikes!!) I would buy this truck again." — T. Belgard, San Diego, Calif.

    Town Hall Commentary

    "Can only speak for the 4.0-liter Ranger but in my opinion, it is the better engine if you have a choice. Reasons: 1.) Economy about the same. Just took a trip to southern Colorado, cab loaded with five trees and tools, hauled 1300+ lbs. of water 20 or so miles to my property, worked on the property in four-wheel drive, drove to Nat Forest to hunt grouse using four-wheel drive some of the way, 350 miles total on 18 gallons of gas. I use the cheap regular 85 octane and for me it works well at Colorado's high altitude. Understand though that I changed to 31X10.5X15 tires, which lowered my mpg, due to, I think, the extra work required to move the tires. With the [235/75/R15] tires I was getting 21-23 on the same trip. 2.) Torque curve better. 4.0-liter develops max torque at 2,700 rpm vs. 3,700 rpm for 3.0. Torque 225 ft-lbs. vs. [192 ft-lbs.] for 3.0. 3.) 16,500 miles on my 99 SuperCab, so far engine maintenance free. 4.) 4.0-liter has been around a while, so it is a proven engine. Not sure of the 3.0 history. ... If you can choose and do not mind the extra 600-700 bucks, go with the 4.0." — cpousnr, "Ford Ranger," #500 of 665, Sept. 5, 1999

    "I have a 98 XLT super cab with four doors and I had the same problem with a strange thumping feeling or thunking sound when I would start off from a dead stop or while coming to a stop. So under warranty I took it to the dealer and explained the problem, before I even finished he said it's the driveshaft and ordered a new one. From what I could get out of a mechanic, in the Rangers with the extended cab, there is a flexible extension to compensate for the added length of the extended or super cab. [I]t's like a CV joint, and I guess they have had some problems of premature wear with it. I was told I have a newer design and so far no thumping feeling. If you have a '98 or a '99 it should be covered under the basic warranty." — hciaffa, "Ford Ranger II," #11 of 527, Oct. 22, 1999

    "I leased a 1999 Ranger in January of 1999. Within that almost one-year span, I have had a number of problems with it. Including the infamous driveline clunk. The driveline has been replaced three times now, and the clunking noise remains. I also have had a problem with the transfer case. It would not shift into 4 Low, no matter what I tried. What would finally work one time, would not work the next. A new transfer case was installed, and so far, no more problems. Next, it was the windshield wipers. They would come on at random times while driving down the road. I could play with the switch enough that it would finally shut off, just to have them come on again 2 seconds later. I have a manual transmission 3.0 V6, every time that I would shift up into third gear, it grinds. This problem got progressively worse, until the dealership had to replace the synchros and bearings. Then, it was the passenger side door sensor. It seems to be delayed a minute or so. The dome light and 'door ajar' light stay on a few minutes after the doors are shut tight. I do not like this truck at all. Is anyone else having these problems? Should I shop around for an import, or should I stick it out with the Ford, and hope things get better? Maybe get a different Ranger? It seems this one was made by a guy on his 14th day after giving a two-week notice..."
    aring, "Ford Ranger II," #106 of 527, Dec. 13, 1999

    "I drive my '99, 3.0-liter 4x4 mainly as a commuter vehicle, about 45 miles one way to work at about 80-85 miles an hour. It now has about 18,000 miles. I have been using Pennzoil 5/30 and Fram PH3600 filters with change of both oil and filter at 3000-mile intervals. The engine runs great, sounds great and runs better now at 18,000 than it did at around 10,000 miles. I love this truck as it serves my commuting needs and also does great as a hunting/fishing vehicle on the weekends. I am shooting to get 150,000 to 200,000 miles on the engine/drivetrain before getting another one."
    brewster3, "Ford Ranger II," #150 of 527, Jan. 16, 2000

    "... The stepside does diminish carrying ability. I have however had no problem carrying the yard of rock, dirt, topsoil when needed. The stepside makes the Ranger look great, in my opinion of course. I have always liked stepsides. I have P265/75/R16 8-ply all-terrains on it along with some nerf bars, and a rock guard. I have a spray-in liner also. I get compliments on the truck quite often when out and about. And, you don't see very many stepsides around either! I guess I wanted to stand out a bit. The stepside bed has in no way hampered my off-road outings or towing ability, either." — vince8, "Ford Ranger II," #158 of 527, Jan. 17, 2000

    "I can't help but wonder if I had ordered my 1998 Ranger 4X4 (4.0 - five-speed auto) with a manual transmission if I would not have been happier. Personally, [I think] the 4.0-liter is underpowered. I guess the 3.0-liter is more underpowered — but it at least gets good gas mileage. I would consider the manual transmission on either of these trucks - you can learn the power band and learn how to grab it. By the way - I may never own another six-cylinder engine. I had the old inline six in a Bronco and I had the 4.0 in the Ranger - was never happy with either. All of the Ford V8's that I have owned — and it is a few — have been so much better.
    ckitchens, "Ford Ranger II," #159 of 527, Jan. 17, 2000

    Summing Up:

    Current Market Value: $17,045*
    Depreciation: $6546 (or 28% of the original MSRP)

    Final Odometer Reading: 30,955
    Best Fuel Economy: 23.7 mpg
    Worst Fuel Economy: 9.4 mpg
    Average Fuel Economy: 15.9 mpg
    Total Body Repair Costs: $571.91
    Total Routine Maintenance Costs: $352.47**
    Additional Maintenance Costs: $432.95 (including $50 for a locksmith)

    Warranty Repairs: 5
    Non-Warranty Repairs: 2
    Scheduled Dealer Visits: 5 (we missed the 20,000-mile service)
    Unscheduled Dealer Visits: 4
    Days Out of Service: 7 (stranded at a dealer for a week)
    Breakdowns Stranding Driver: 0

    Recalls:

    1 — Potentially defective cruise control cable that could have interfered with the speed control servo pulley and thus not allowed the throttle to return to idle when a driver disengaged cruise control. A stuck throttle, of course, could result in a collision.

    Problem History:

    1. Snap, Crackle and Pop apparently took up residence behind the dash when we drove in freezing nighttime temperatures in Denver. Later, we heard rattles coming from the junctions of the front and rear doors. Fortunately, the noises subsided after the interior heated up. We did notice them again, but they seemed to be isolated to cold weather driving.

    2. The passenger side window resisted when occupants attempted to lower it — it made a sound that suggested the glass wasn't properly seated and we noted visible shuddering. A dealer technician lubricated it and that solved the problem.

    3. Some editors noted excessive engine noise and rough idling during our two years with the Ranger, but complaints were sporadic. We did find a TSB (#0054) that seems to cover a rough idle. If you're concerned about this problem in your Ranger, check the NHTSA Web site.

    4. During the Ranger's first winter, we encountered a brief period during which we were unable to put the truck in 4WD Low. We had planned to take up the matter with a dealer, but the problem resolved itself. We did note that several Technical Service Bulletins (TSBs) had been issued for this problem and its corollary (stuck in 4WD Low), so other 4x4 owners can seek relief (covered by the warranty) at Ford dealers if necessary.

    5. Our features editor made the unfortunate discovery that the Ranger's remote keyless entry would not work if the engine was already running. One morning, the editor wanted to warm up the truck in order to melt the 5 inches of snow that had fallen overnight. Rather than leave the doors unlocked with the engine running, she removed the key fob with the expectation of using it to unlock the truck a few minutes later. Instead, she learned that Ford had installed a relay (as a safety feature) that prevented the locks from responding to the key fob's signals. Two hours and $50 later, our features editor was able to access the toasty Ranger.

    6. We observed that the Ranger was pulling to the right, sometimes more so during braking, throughout our two-year lease. The truck was given two alignments (one covered by the warranty, one not) and the tires were rotated regularly. When the second alignment still did not cure the pulling, the dealer blamed it on the all-terrain Firestone Wilderness tires. As of September 2000, the recall on Firestone tires included only 15-inch tires — we have the optional 16-inch tires. Still, we have learned that Bridgestone/Firestone will replace some 16-inch tires as part of their Customer Satisfaction Program. Regardless, we would advise those with similarly afflicted Rangers to replace the tires.

    7. We had asked Beverly Hills Ford to check out a slow leak in the right front tire during the 10,000-mile service, so we assumed that the problem had been remedied when we picked up the truck. But a few days later, executive editor Karl Brauer came out of his house to find a flat tire. After kneeling down next to the tire and listening carefully, he diagnosed a bad bead seal. Instead of charging back to the dealership, Brauer drove to a nearby gas station and pumped up the tire to 70 psi, at which point the hissing stopped. He lowered the pressure back to 35 psi, and all was well. We suppose that technicians at Beverly Hills Ford either did not find anything wrong with the tire and simply refilled it, or that they did not examine the tire at all.

    8. We encountered disturbing transmission issues in mid-1999. We first noticed "clinks" when decelerating and backing up an incline. Later, these became clunks that occurred when we moved the shifter from "P" to "D," "P" to "R," etc. and during acceleration. Hollywood Ford lubricated the driveshaft yoke under warranty, which seemed to help for a while. Near the end of the lease, we noted harsh shifts again. On one occasion, the transmission freewheeled when our editor-in-chief selected overdrive-off while coasting down a steep freeway descent. Our service adviser at Santa Monica Ford told Wardlaw that technicians would not pull the transmission if they were unable to duplicate the harsh shifting. Well, they weren't, and the sick transmission remained intact all the way back to El Cajon Ford for the lease return. A search of the NHTSA Web site revealed several TSBs for Rangers equipped with automatic transmissions that specified grinding or thumping. If you're not satisfied, find the bulletins that apply, print them out and take them to your dealer.

    9. Some drivers noted excessive noise coming from the Ranger's rear suspension, but complaints were not consistent. We suppose that either the suspension was sufficiently lubricated during regular maintenance appointments so that other drivers did not notice or that the amount of suspension noise was "normal" for trucks equipped with the off-road package.

    10. A couple of editors noticed wind noise originating from the roof area above the driver's side doors. They speculated that the four-door design sacrificed a bit of body rigidity, thus creating a poor seal in the door area. Complaints were few, so we never pursued this issue with a dealer.

    11. Our center armrest broke 16,000 miles into our lease. It was repaired under warranty.

    12. During the Ranger's stay in Michigan, our Detroit editor, John Clor, noted that the "door ajar" light would illuminate on the dash while he was driving the truck, even though none of the occupants had opened or closed any of the doors. The problem went away on its own, but not before Clor went to the trouble of carefully cleaning the electrical contacts in the doorjambs.

    13. An occasional faint squeal from the front brakes became a noticeable grind within a two-week period, so we splurged on a front brake job at 26,458 miles. Technicians replaced both pads, machined the rotors, bled the lines and adjusted the brakes. Clor observed that subsequent brake application was quiet and firm.

    14. A stone tossed by an SUV resulted in a crack across the lower part of the windshield - the injury occurred near Flagstaff, Ariz., on the Ranger's trip from Los Angeles to Detroit. Clor compared the pricing and reputation of several auto glass retailers before deciding on Speedy Auto Glass. No sooner was the new windshield installed than it was hit squarely by a stone while Clor was driving on Detroit's crumbling I-94. The hit left a tiny pockmark, but at least no crack.

    15. Near the end of our lease, we had to replace the driver's side mirror, which would no longer break away due to some damaged plastic on the housing. We were never certain of the source of the damage, and all $312 came out of the company account.

    16. A power point in the dash went dead; we had it replaced under warranty during the 30,000-mile service.

    17. Our aftermarket equipment deteriorated far more quickly than we would have hoped. During its first winter, the plastic bedliner became so warped that it pulled away from the sides of the bed, allowing rain and snow to seep down onto the metal. Our tubular side-step bars quickly lost their foot grips as the screws holding down the grips were sheared off. The edge of our driver's side floor mat began to curl up, because one of our drivers attempted to pull out the mat without untightening the screws that held it down. Though these issues were mild irritations, we might try to get the product manufacturers to replace these items under warranty next time around.
    Dealer Service Commentary:

    Beverly Hills Ford in Beverly Hills, Calif.

    "Unfortunately, [technicians] were unable to do anything about the tire leak and, sure enough, our tech editor came out to find a near-flat right-rear tire a few days after receiving the Ranger. By getting close to the tire and listening carefully, he was able to confirm that the leak was due to a bad bead seal between the tire and wheel. Before angrily charging back to the dealership, he carefully drove the truck to his corner gas station (about 200 yards) and pumped the afflicted tire up to 70 psi, at which point the hissing stopped. He then lowered the pressure back to 35 psi, listened again, and heard nothing! Ten days later the tire is still holding steady pressure. Hey, if you want something done right, yadda-yadda-yadda."

    "When we arrived at the dealership, there was little in the way of signage; so little, in fact, that we actually wound up parking on the street and walking in to find out where we should go. We were curtly instructed to drive in and wait for one of the service advisors. We pulled in, and were greeted next by a cranky service guy. He had a difficult time spelling our staffer's name (which, by the way, is Andy Chase, a toughie, eh?). At any rate, it took us several minutes to explain that the vehicle was a company vehicle, hence the discrepancy between Andy Chase's name and the name of the last person who brought in the truck. In the midst of the confusion, the service advisor slid in a fuel-injector cleaning, in addition to the standard 15,000-mile service recommended by Ford. By the time we noticed, it was water under the bridge, or a removal of nonexistent debris, as the case may be. The service was completed by the afternoon of the same day, and we picked up our Ranger, grumbling about the $164 charge."

    Hollywood Ford in Hollywood, Calif.

    "[Staff member Zach Helke] said he felt that his warranty-covered grievances 'were addressed by the staff as if it were some sort of big favor and not a responsibility on their part' as representatives of the manufacturer."

    Roy O'Brien Ford in St. Clair Shores, Mich.

    "All that it took was a quick call to Kristen Benson, our service advisor at Roy O'Brien Ford Inc., in St. Clair Shores, Mich., a suburb on Detroit's far east side.

    "As usual, Kristen was pleasant and told us that she'd set things up; when we came in after lunch on a Monday afternoon, we were greeted promptly and the Ranger was written up and quickly whisked out back to the service garage. We were told up front that the 25K service interval would run about $69, and were warned we'd likely have to pick the Ranger up the next day, as the shop was busy. No sweat.

    "But around dinnertime that same evening, Roy O'Brien Ford called to say the Ranger was ready and we could pick it up anytime before the service department closed at 8 p.m. So back to the dealership we went, swapping $71.70 for a freshly serviced Ranger 4x4. For our money, we got an oil change and filter, as well as a tire rotation and brake inspection. (Kristen tells us that our front brake pads are down to about 20 percent of their life, and will likely need replacement when the 30,000-mile service interval comes around.)"

    "... We deemed it wise to go back to the dealership — Roy O'Brien Ford Inc., in St. Clair Shores, Mich. - to schedule the front brake job. As usual, we were greeted promptly and courteously, and the service person, Kristen Benson, took it in right away without an appointment.

    "The good news is, she called later that same evening to tell us the truck was done. The bad news is, it would set us back $295. For the three bills, their technicians removed and replaced the front pads, overhauled the calipers, machined both rotors, bled the lines and adjusted the brakes."

    Santa Monica Ford in Santa Monica, Calif.

    "Our impression of service at Santa Monica Ford is less than favorable. From the moment we arrived to drop the Ranger off, things began running behind schedule. Service advisers ignored us because we suspect it was a commission shop, our writer kept us waiting, and they kept the truck for a week, failing to call us to provide an update on progress. Finally, the paperwork wasn't ready when we were, despite an assurance that it would be. Plus, Gomes [our service adviser] seemed utterly frazzled on both occasions that we interacted with him."

    Changes to Ranger Since 1998:

    1999 — Changes included standard 15-inch silver styled wheels, a Class III frame-mounted hitch receiver for V6 applications, and a spare tire access lock. All models were given dual front cup holders. Dark Graphite was added to the interior colors option list, while Willow Green and Denim Blue were discontinued. The "Splash" model was discontinued. A 3.0-liter V6 flexible fuel engine, designed specifically for ethanol/gasoline fuel blends, was added to the options list.

    2000 — Ford made a torsion-bar suspension and a larger tire/wheel package optional for 2WD models, giving them the tough look of their 4WD cousins. All Ranger models were outfitted with new wheel designs, and the XLT 4WD Off-Road Group received a stainless steel front-suspension skid plate.

    2001 — Most notable for the '01 Ranger is the availability of the Explorer's 205-horsepower, 4.0-liter SOHC V6. In other engine news, the flexible-fuel feature on the 3.0-liter V6 has been dropped, and there will also be a new base 2.3-liter four-cylinder coming soon after the model-year introduction. ABS is now standard on all models. A new Edge trim level has a monochromatic appearance, which includes color-keyed bumpers and wheel lip moldings. Exterior changes are numerous. All models get a new grille, bumpers, and headlamps, while the XLT 4x4 and Edge get a new hood and wheel lip moldings. Four colors are new, as well as an in-dash, six-disc CD changer.

    Similar Vehicles: 1998 Mazda B-Series

    *Calculated using Edmunds.com Used Car Appraiser (with mileage adjustment)
    and expressed in U.S. dollars. Accurate through December 2000.

    **We adjusted this total to include the cost of the 20,000-mile service (oil change only)

    that we missed. This total does not include the cost of the fuel injector cleaning that a
    service adviser "slipped" into the 15,000-mile service. The cost of the unnecessary cleaning
    was $91.95.

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