Having conducted both a First Drive and a Full Test of the '04 F-150, our editors already have some solid impressions about the new truck. Likes include the upgraded accommodations in the cabs, exceptional ride and handling characteristics, class-leading tow rating and the truck's excellent performance in frontal offset crash testing. Dislikes include a hefty increase in curb weight (almost 800 pounds on SuperCabs and 500 pounds on SuperCrews), which saps the strength of the revitalized 300-horsepower, 5.4-liter Triton V8, the lack of side airbag protection, scattered low-grade switchgear and the modest number of in-cabin storage areas. A week's worth of testing never tells the whole story, however, so we decided to add an F-150 to the long-term fleet. To get a little friendly competition going, a similarly equipped 2004 Nissan Titan will join the Ford in our garage within the next couple months.
Although you can add any number of luxury features to a full-size pickup these days, we decided to keep things simple, practical and affordable. To that end, we identified a four-wheel-drive SuperCrew (crew cab, that is) in midgrade XLT trim as our preferred truck and then specified a few choice options: the aforementioned 5.4-liter V8, a 3.77 limited-slip rear axle ratio for quicker off-the-line acceleration, the towing package, a bed extender, adjustable pedals, an in-dash CD changer and a sliding rear window. The total MSRP with destination came to $35,295 as of October 2003 (there has been an increase in base price since then).
Consumer Advice Editor Phil Reed mixed Internet shopping with car lot browsing in an effort to find a properly equipped F-150 for our long-term test fleet. In this way, he quickly found out how confusing it can be to buy a Ford truck. Walking through rows and rows of new trucks, it was easy to become sidetracked by the wrong trim level. Several times he thought he had found the right truck, only to be reminded that it was the wrong trim, a special edition or even in one case the wrong year. Once Phil found the right trim and configuration, the sheer number of options available for the F-150 made the process anything but straightforward. He really began to appreciate the simplicity of shopping for a Honda.
When contacting fleet and Internet managers, they offered to get the truck for him through a "dealer trade." While the dealers made this seem like a done deal, they eventually weren't able to make the trade and had to call back to say they'd been unsuccessful. This was wasted time in the shopping process.
As Phil shopped, he was quoted different sale prices for the trucks he was considering. The prices were all over the place, ranging from nearly MSRP all the way down to about $100 over invoice. In several cases, he wound up dealing with the floor salesmen (instead of the Internet salespeople), and their prices were always much higher.
Ford dealer Web sites were a big help in finding the right truck for our test fleet. However, the truck we actually bought was located when a fleet salesman, unable to secure the truck through a trade, told us, "You might as well call the dealership directly," and gave us the location. "I've lost the sale," he said, "but at least you'll get the truck." We called Sunrise Ford, in Fontana, Calif., and spoke to Fleet Manager Alex Delgado. We soon had a nice deal on the truck for $200 over invoice, which came to $31,160. Delgado was kind enough to deliver the vehicle to our offices, so the transaction was very convenient for us.
Since we purchased the truck, three Edmunds.com editors have logged a month each in our F-150, giving them ample opportunity to examine it inside and out. Not one of them was impressed by its acceleration.
"The 5.4-liter Triton engine does an adequate job of moving the F-150 around," Editor in Chief Karl Brauer wrote, "but who wants an 'adequate' engine in a truck in 2004, especially one that has just been redesigned? The extra weight carried by this truck is felt when trying to accelerate. The truck isn't slow, but the Dodge Ram and Nissan Titan feel downright fast. At least it's relatively smooth and refined. However, I've noticed a tendency for the engine to 'ping' as if it's got bad gas. This has happened over the course of several tanks of gas, so I don't think that's the problem. It seems like the engine controller isn't quite capable of keeping the timing advance in check, because it usually happens when you are hard on the throttle."
Next up was Photo Editor Scott Jacobs, who observed, "I'm surprised this is a 5.4-liter V8. It certainly doesn't feel like it has a ton of power like its competition. It does, however, have class-leading towing capacity, so I guess the engine is strong in other respects just not the visceral kind."
Finally, Road Test Editor Erin Riches had her say: "Unlike the SuperCab test vehicle that visited our offices a couple months back, our SuperCrew never felt underpowered, even on uphill grades with two large people and a few hundred pounds of cargo onboard. Passing power was good, as was off-the-line response. But our Ford still can't match the explosive torque you get from the Titan's 5.6-liter V8, the Ram's Hemi or GM's 5300. Obviously, that really wasn't necessary for the kind of driving I was doing, but for someone planning to use an F-150 for work or a serious home improvement project, the lack of vigor would certainly be disappointing. Fuel mileage is also a consideration in my book the F-150 feels less powerful than the others, but it still gulps down gasoline just as fast."
Instrumented testing lent credence to editors' observations, as our long-termer needed 9.2 seconds to reach 60 mph and came through the quarter-mile in 16.9 seconds at 80.9 mph. For comparison, we timed a 2001 4x4 F-150 SuperCrew at 8.6 seconds for 0-to-60 and 16.5 for the quarter-mile; we'd expect the other V8-equipped half-ton pickups to be even faster in these tests. Given the extensive modifications made to the 5.4-liter V8 this year new three-valve cylinder heads and variable camshafts the difference can only be attributed to the 2004 model's 500-pound weight gain.
The extra weight affects braking performance as well. Although drivers commented on the solid, progressive feel of the pedal in everyday traffic maneuvers, a visit to our test track resulted in mediocre 140-foot 60-to-0 stopping distances. Again, looking back over our 2001 SuperCrew's numbers, it appears to be the better truck based on its 134-foot braking distance.
Curiously, the two trucks maintained an identical speed (56.8 mph) when run through our 600-foot slalom. As we've established that our long-termer is slower and heavier, credit is due to Ford's chassis engineers for effectively managing the truck's girth. After taking 10 slalom runs, Karl offered these comments: "This is a lot of weight to try to transition quickly. Steering feel is OK, but feedback is minimal (I think the Dodge Ram has an edge here). The back end wanted to come around, especially under throttle. The best strategy was to go in hot and scrubbing off speed while trying not to spin. At least it was very predictable. The truck was hard to place due to its poor sight lines. And more power would have helped."
So like most trucks, the F-150 isn't well suited for at-the-limits driving. Big surprise, right? But in everyday driving situations, its road manners were generally outstanding. "The truck has a great highway ride it's as comfortable as an Expedition," Erin wrote in her notes. "The ride gets choppy over expansion joints and rough pavement, and in high winds, but otherwise, it's fine for daily driving. I was perfectly comfortable during my hour-long commutes.
"Handling was predictable on the twisty sections of Highways 17 and 152 in central California. I don't think it was any better than the Ram's or Titan's, but for such a large vehicle, the F-150 is pretty nimble. The steering doesn't seem to forge the same connection with the driver as the Dodge's or Nissan's, but the weighting is excellent. The truck is easy to manage in traffic and easy to finesse in the parking lot."
Visibility was another matter, though. "This thing is huge," Karl wrote. "I can't put it in my garage, and I almost hit my Mini Cooper when backing out of a driveway because I couldn't see it. I had checked all three mirrors and even turned around and looked, but there was no way to see the Mini behind the F-150. To me, that's scary. I know in today's world bigger is always seen as better, especially in the truck world. But I don't think I would want to drive the F-150 everyday. It's just too much trouble."
Erin added, "The big rectangular side mirrors really help with lane changes on the freeway, but the truck's exceptionally tall stature does make it hard to judge the intentions of smaller cars to either side of the truck. This also led to guesswork in the parking lot, because I could never see how close I was to the cars next to me. Basically, you've got to get the truck perfectly lined up before you pull in."
In addition, the optional sliding rear window proved to be an annoyance during a spell of near-freezing temperatures. "Since it has no defroster, it took forever to clear on cold evenings," Erin said. "I'd much rather have the standard fixed rear glass."
The other thing our road test editor wouldn't have minded for travel in inclement weather is an automatic 4WD mode as we had on our long-term GMC Sierra. Our XLT model is equipped with a part-time 4WD system the kind that locks the center differential and can only be used in snow or off-road situations. So our truck will spend the majority of its life in "2 Hi," which means that power flows only to the rear wheels. "That's fine on dry roads obviously, but it rained constantly while I was in Northern California," Erin wrote, "and whenever I had to enter the busy flow of Highway 17 from one particular mountain road, the tires slipped excessively no matter how gingerly I prodded the accelerator pedal. It would have been nice to have a little extra traction."
Inside the cab, our XLT model's flat but roomy cloth-upholstered seats drew mixed reviews. Scott reported, "I found the seats to be completely comfortable, even during the long drives to Joshua Tree and San Francisco." To Erin, the driver seat was "comfy enough for hour-long commutes, but not very supportive on long trips." And from Karl's notes: "Firm and comfortable overall. I'd like a bit more upper back support." Shorter drivers should note that the XLT's 40/20/40 bench seat does not offer height adjustment.
There was also some disagreement about the levels of wind and road noise present in the cab. Karl found this to be one of the more favorable aspects of the F-150. "There's still a fair amount of wind noise at speed (probably because it's tall and shaped like a brick)," he noted in the logbook, "but road noise is very low and overall it's a very quiet truck."
In contrast, Scott wrote, "There is plenty of road noise coming from the tires. After driving this around, I can certainly appreciate a Lexus even more. There is also a decent amount of wind noise on the freeway thanks to its bricklike aerodynamics. I wish there was more sound-deadening material in the cabin."
The overall design of our XLT struck drivers as plain but functional. "I don't really like the look of the faintly lettered digital trip/odo display in the instrument panel," Erin wrote, "but the no-nonsense analog gauges and the solid operation of the column shifter do right by me."
"The plastic is a little cheap-looking, but the grain pattern is good," Scott offered. "I like the symmetrical outlay of the dash and the controls. It's a very pleasing look."
Most of the interior surfaces seemed average in quality to Erin, and nothing stood out as being unacceptably low-grade. "What impressed me most," she said, "was the solid feel of the interior. All of the panels fit securely, and there were no glaring build quality issues. No rattles, either."
All three editors said they liked the simple-to-use manual climate controls, though Karl wouldn't have minded larger indicator lights for the A/C and recirculate buttons. Erin was also impressed by the cruise controls. "Not only are all the buttons on the wheel, but they all light up at night. I felt like I was in a Volkswagen Passat."
Less user-friendly were the wiper controls. Because of the column shifter, the wiper and turn signal functions are combined on the left-side stalk. "I was continually using the wipers in Northern California," Erin said, "and it was annoying to have to twist my way to the desired wiper speed. I wish Ford's designers could have found room for a compact wiper stalk on the right side of the wheel.
The four-speaker stereo held no surprises for Scott and Erin, both of whom rated it adequate, considering its humble components. Erin complained about the lack of a large double-sided seek button for easy navigation between CD tracks. As it is, the driver must reach over and negotiate a pair of small directional buttons. On the plus side, she found the CD changer easy to load, not to mention lightning quick when moving between CDs.
The F-150's rear seat can easily accommodate adults, so long as they don't mind having their heads close to the glass. A couple of Erin's relatives sat back here during the holidays without complaint, but only those of the youthful and limber variety: It's a big step up into the cab (unless you get the running boards), and an 80-year-old grandmother refused to make the climb.
Alternatively, the rear of the cab can swallow up plenty of cargo. "With the ability to fold up the rear seats, the F-150 can be a capable hauler without using the bed," Scott wrote in his notes. "I was able to carry all my photography equipment in it with ease for an Edmunds.com Editors' Most Wanted Awards shoot. It was a lot of stuff to haul, including two triple-size milk crates, two rolled-up soft boxes, weights and a sandbag."
During the holidays, Erin and her boyfriend, Michael, stuffed the cab full with a week's worth of luggage and video game supplies (including an Xbox and a Game Cube), a few dozen carefully wrapped Christmas presents, several bags of groceries and a boom box. "Getting everything inside was a squeeze," Erin said, "but it's a good thing we did, because it rained for most of the trip to San Jose and the entire way back."
In drier weather, staff members found our crew cab's 5.5-foot bed useful for small hauling jobs. "I had to haul four wheels, complete with tires, in the bed," Karl said. "The area between the tailgate and the bed extender when the extender was rotated into the bed was ideal. It was just big enough to hold the tires, stacked two-by-two, and kept them from sliding around as I drove."
Erin bought a small cabinet, approximately three feet in height and four feet in width. "Although I could have wedged it into the cargo bay of a smaller SUV or wagon without much of a problem, a full-size pickup bed is so convenient for stuff like this."
Even with only 5,500 miles on our long-termer, we've already logged a pair of visits to Santa Monica Ford. We made the first appointment with just over 600 miles on the odometer after the main cigarette lighter stopped providing juice to cell phone chargers. At that point, we hadn't yet found the dedicated 12-volt outlet cleverly concealed behind a cover that looks like a control dial. We had also noticed that the steering was always slightly cocked to the left when driving straight and wanted to have the alignment checked. Karl offered his detailed experience as follows:
"I dropped the F-150 off at Santa Monica Ford early on a Monday morning. I arrived at just after 8 a.m. and I was the only vehicle in the service lanes when I pulled up, but no one came out to greet me and after waiting several minutes I went into the service area to find a technician. Once I spotted a technician I was greeted with a smile, and he asked, 'Can I help you?'
"I described the broken cigarette lighter and my service advisor immediately put a paper card on the rearview mirror and escorted me inside to write up a work order. It took several minutes to input all the necessary information about the vehicle and myself (phone, address, etc.). I repeated the problem when the technician reached that point in the process and I added a comment about the steering wheel being cocked slightly to the left when driving straight. The technician asked when I would like to pick up the truck and I told him, 'Between 1 and 3.' He said he'd set the pick-up time for 3 p.m. and that he'd call. The total time at the dealer was probably around 15 minutes, at which point I was told I could catch the shuttle back to work. When I learned the shuttle was 10 minutes away I called a co-worker and had them come get me. Of course, once I made this call the shuttle showed up almost immediately (perhaps three minutes after I'd been told it was 10 minutes away).
"It was an extremely busy day at work, and as luck would have it the voice mail system was broken. At around 3 p.m., I had enough time to check e-mail and discover that the technician had called at 10:45 a.m. to 'ask some questions about my truck.' I immediately called the dealership and got the technician's voice mail. I left a message (it was about 3:30). At 4:30 I was heading for another meeting and asked another co-worker to follow up on the truck for me. At 5:15 I got out of the meeting and learned that another message was left with the technician, but still no call back. I called the dealership and got another technician. When I described my vehicle he said, 'Oh, your service writer went home sick today.' I was told the car was ready and I asked them when they closed; the answer was 5:30. Since it was 5:20 I didn't know if I could make it, but the service writer on the other end of the phone said to come over. I was also told they adjusted the truck's toe setting and to not 'use the cigarette lighter to power 12-volt accessories because that's what shorted it out.' I've been using cigarette lighters for just that purpose for almost 20 years in cars that date back to 1966, and I've never heard this restriction on them before.
"We got there just after 5:30 and after a few minutes our truck was brought out; however, we were told the cashier had already left so they would have to mail the receipt. I told them I assumed there was no charge and they reaffirmed that it was all warranty work (the truck had 1,700 miles on it at this point).
"I was unhappy with not getting a phone call and barely getting the truck before the dealership closed, but if your service writer goes home sick I'm not sure what official protocol is. At least the cigarette lighter worked and the steering felt better."
In fact, the steering felt a great deal better. "The toe adjustment not only corrected the steering wheel problem misalignment but also greatly improved straight-line tracking and overall confidence at high speeds," Karl later reported. "I found myself regularly cruising at above 80 mph during my last few days in the truck because it felt so easy going at those speeds. It is a very pleasant vehicle at high speeds (especially with how quiet the cabin is)."
Finally, at the end of our third month with the truck, it was time for its 5,000-mile service, which Erin handled. She didn't think it would amount to much more than an oil change. When she arrived at the dealership for her scheduled appointment, though, she still hadn't found the booklet that lists the mileage intervals and the kind of service required for each one. Much as Karl experienced, no one greeted her when she pulled up in the service drive, and she walked down the row of offices, poking her head into each one. It turned out that her service advisor, Dennis, was out sick, so Mike agreed to help her.
As soon as Mike noted the truck's odometer reading, he immediately pulled out a price sheet for the 5,000-mile service, and as is usually the case, it advertised a pricey package deal (about $60) with a bunch of service items that Erin wasn't sure our F-150 needed. So she told him, "I just want an oil change for now, because I don't want to do anything more than what's in the owner's manual. Can I call you if I decide I want a tire rotation when I get back to the office?" Fortunately, he was nice about it and didn't push the issue.
Once back at the office, Erin consulted the Edmunds.com Maintenance Guide and Ford's Web site and concluded that maybe a tire rotation would be a good idea. So she called Santa Monica Ford and left a voice mail for Mike asking him to add in a tire rotation. Later in the afternoon, Mike called to say that the F-150 was ready, but no, he hadn't gotten her voice mail (their system was down, apparently) and so the tires had not been rotated. Again, he was nice about it, and the F-150 went back into the shop. Once the job was complete, Mike called again to tell Erin that the truck was ready.
Arriving at the dealership, Erin was pleased to find that she had only been charged $40.41 for both the oil change and tire rotation. And upon getting into the truck, she found an inspection sheet that showed that all of the F-150's vital fluids and parts had been checked and were in top condition.
Can the F-150 stand up to the Ram and Titan? More importantly, can this one stand up to 12 months with the Edmunds.com editorial staff? Check back for our next update.
Current Odometer: 5,574
Best Fuel Economy: 14.9 mpg
Worst Fuel Economy: 10.2 mpg
Average Fuel Economy (over the life of the vehicle): 13.4 mpg
Body Repair Costs: None
Maintenance Costs: $40.41
Problems: Broken cigarette lighter.
Add A Comment »
don180 says:
08:24 AM, 09/01/2010
My long term test results for the "04 F150 SC @ 117K...(90% Hwy miles)
* On my third rear differential and it's in need of replacing (never used to tow or haul)
* Had to replace all (4) PW regulators
* Can't afford to change plugs from fear of a large repair bill ( don't try this @ home)
* Had to replace HVAC squirrel cage & blower motor
* Had to replace front rotors & calipers (defective design by Ford...ask delear to see bullentin)
* Had to fix rear glass due to improper seal (check for moisture & possible mold behind back seat)
* Dealer replaced original cheap Continental tires that were on the truck (Thanks Don Davis)
I love this truck despite it's short comings and only wish it would behave like my '98 Lariat & '02 XLT.
Given a choice I would choose F150 over all others however; I do wish Ford would fess up on some of the obvious design flaws in the '04 F150's & Expeditions and give the loyal customers a little help with expenses incured regardless of current milage and a good place to start would be the spark plug dilemma..."Built Ford Tough" should stand for something other than a catchy add slogan.