Introduction
More so than any other car, the Mercedes-Benz polarized our staff. Some liked it. Some disliked it. Some of us despised it enough to call it the devil's car (not really).
Ultimately, it was this polarization -- and the reasons behind it -- that netted the S500 second place. To win first place, a car must have unanimous support.
Background and Our Test Vehicle
Anytime there's a completely new vehicle in a comparison test, expectations are high. And that's the case with the new-for-2000 Mercedes-Benz S-Class. Smaller and lighter than the previous S-Class, the new car is packed with advanced technology and features.
Two models are available: the S430 and the S500. For our test, we obtained the more-powerful (and more-expensive) S500. The S500 comes loaded with standard equipment, and Mercedes offers even more optional equipment for those without budget limits. Our S500 was relatively light in terms of optional equipment, coming only with a rear sunshade and a CD changer/cell phone package.
One item of note: the front brakes of our S500 were warped when we obtained the car, and slowly worsened as our testing and evaluation progressed. We don't necessarily consider this a design flaw; it's more of a matter of lead-foot automotive journalists.
Exterior Design
The old S-Class looked like the excessive block of automotive excess that it was, but the new S-Class is much cleaner. Actual dimensions are smaller, with a 2-inch reduction in length, a 1-inch reduction in both width and height. Drag coefficient is an impressive 0.27.
In its press kit, Mercedes says the shape of the headlights and grille make the car look like it's smiling. This does seem to be true, though one of our editors had his own interpretation, noting that the S500 looked like a "grinning idiot." He also disliked the "dull rear styling and the obnoxious taillights." The rest of the staff was more kind, commenting on how the Mercedes' styling helped to make the car look smaller than it really was.
Interior Materials
The actual materials here are good, but they become somewhat disappointing when you consider whose emblem is on the trunk lid. The burled walnut wood is attractive, and it's used on the center console and as a swooping trim piece that flows from the dashboard to the doors. The leather found on the seats and the doors is also of high quality. Mercedes offers four different interior colors that match up to the 17 exterior colors.
Where we find fault is in the plastics used for some of the switches and storage areas, as they appear and feel rather cheap and low-grade for an $81,560 vehicle. The headlight switch and the netting in the front-passenger footwell are two particular offenders that come to mind. Another editor disliked the cloth/felt-like material used to cover the A- and B-pillars, saying, "This is a Mercedes, not an arts-and-crafts rec room."
Interior Design
Similar to the exterior, the S500's interior does an impressive job of hiding its size. It's hard to beat the BMW's Alaska-sized acreage, but the S500 comes close, and it does so feeling a lot smaller to drive. Both the front- and rear-seat passengers get excellent room for legs and shoulders.
Opposed to the radiant interiors of the LS 400 or 750iL, our S500's cabin was darker. Gray ("Oyster," according to Mercedes-Benz) was the primary color. This isn't to say it was depressing, but it certainly had a more mechanical Germanic aura to it. Given a choice, we'd probably go with one of the brighter interior selections.
Regardless of color, the S500 has an impressive array of buttons on the center console and steering wheel. Technophobes will instantly dislike 99 percent of these. The small pictograms on the buttons are often little help, and sometimes humorous. For example, here are some possible meanings we came up with for some buttons without first consulting the manual: Ice Pick Activator. 3x5-inch Card Reader. Consult God and the Bible. Toothpick Activator. Tow Truck Conversion Process.
In the S500's defense, however, it's difficult to arrange buttons that control so many different features in a logical manner. The BMW might be better at this, but it's a close call.
Our staff did like the silhouetted gauge cluster (similar to the LS 400's), which is dominated by a large speedometer. The smaller tachometer is to the right. A very useful multifunction display is located below the speedo. Another trick feature is the cruise control; when you set it, all the speedometer's mph marks below the speed you are traveling are extinguished.
Are we done? Hah, no the Merc isn't quite off the hook yet. Three things: The driver's buttons for the power windows are mounted too low on the door, the cupholders are small and shallow, and the storage bins underneath the front seats interfere with leg positioning.
Interior Seating
The new S-Class design allows plenty of space inside, and the seating takes advantage of that. Our editors ranked the S500's front seats the best of our group, noting the quality of the Nappa leather and the wide range of adjustments.
They were also particularly impressed with the ventilated front seats, which use 10 electric fans to circulate air through the seatback and cushion. The fans draw air from beneath the seats, where the air temperature remains relatively cool. It might sound like a gimmick, but the seats worked as advertised, cooling the seats and helping to dry perspiration and dampness on occupants' clothes. The active lumbar feature (the center lumbar chamber slightly inflates and deflates automatically twice a minute) also scored points.
Rear-seat accommodations are also comfortable and spacious, though they lack the front seats' features. Both headroom and legroom is ample. Shoulder room is a little tight with three adults in back, though it's aided somewhat as the middle passenger rides higher than the outboard passengers. The three rear headrests must be pulled forward manually, though a button on the dash automatically folds them flat for better visibility.
Features and Controls
Where to start? Like the BMW, the S500 contains a massive number of features. Strangely enough, this is where the S500 both excelled and belly-flopped in our rankings.
Let's start with the Cockpit Management and Data system (COMAND in Mercedes-speak; don't they know how to spell over there?). This is the center console interface that controls the navigation system, the audio system, the cell phone and the CD changer. Basically, you have to read the owner's manual in order to operate it. Otherwise, you'll end up a frustrated nutcase, yelling at the LCD monitor (with nobody else in the car, mind you) that Mercedes engineers are a bunch of moronic misfits who couldn't design radio controls for a Sony Walkman. But there is hope. The editors who did read the material (two out of five) report that the COMAND system is, in fact, logical, and it does allow a wide range of options. It just takes time to figure out.
There are plenty of features besides the COMAND system. Here's a short roundup: CD changer -- Located in trunk and hard to access. Tele Aid -- Provides emergency services via the cell phone and GPS system. Didn't have a need for it (fortunately). Rear vanity mirrors -- You look marvelous, darling. Air suspension -- It works, but we could just as well live without it. Nav system -- More difficult to operate than LS 400 or 750iL. Voice control -- For cell phone and audio system, but we never used it.
Engine and Transmission
The thug of the group was clearly the Merc. Despite having less horsepower and torque than the BMW, the S500 still swept the field in all acceleration tests. Under the hood is a 5.0-liter V8 that generates 302 horsepower at 5,600 rpm and 339 foot-pounds of torque at 2,750 rpm. The 750iL's V12 has its royal appeal, but the ultimate nod has to go the S500, as its V8 sounds the meanest and most intimidating as the revs climb towards a maximum of 6,000 rpm.
The Mercedes' five-speed automanual is about as good as the Audi's, though not quite as impressive as the BMW's. Its sequential mode requires moving the lever laterally rather than longitudinally, which some editors found unnatural. When placed in the sequential shift mode, the transmission will not automatically shift up when redline is reached. This attribute impressed our editors, as it allows more control of the transmission.
Suspension, Ride and Handling
For normal driving, the Lexus marginally surpasses the Mercedes in terms of pure comfort and quietness. Otherwise, the S500 is quite impressive. It hides its size quite well. Despite being slightly longer than the BMW, it's about 500 pounds lighter, and doesn't feel as big as the BMW when you're driving it.
The steering is a lot better than the LS 400's (The S-Class now has a rack-and-pinion steering system, as opposed to the last car's recirculating ball), though it doesn't possess the communication level of the BMW. During spirited driving, our S500 was seriously hampered by its stock 225/60R16 tires. Throughout our canyon drive, the S500's tires howled in protest. Mercedes offers an upgraded tire and wheel package, and we would have taken it given the chance.
The S500 doesn't understeer as much as the other cars, giving it a more balanced feel. At the same time, though, the Mercedes quickly transitions to oversteer, leading to scary situations if the stability and traction control systems aren't turned on. When the Electronic Stability Program (ESP) activates, it is much more intrusive than the BMW's. Engaging the sport mode of the Adaptive Damping System (ADS) made a noticeable difference during our canyon driving.
For 60-to-zero braking, the S500 tied the Audi for last place, though actual braking performance was hard to judge given the warped rotors.
Conclusion
Live by the sword, die by the sword. Or in this case, live and die by feature content. As the newest design here, it's also the car with the highest level of technology. The Mercedes did very well in our feature content rankings, as you would expect. But it was the sole existence of those features that put off many of our editors. They didn't like having to spend hours reading the manuals trying to figure out the controls, and this might very well put off potential buyers, as well.
Editors' Comments
Don't listen to the whiners. The S500's combination of high-tech items and functional layout (if you take the time to learn it) makes this car a great drive. In my opinion, the S500 does the best job of combining both luxury and performance. It has the fastest acceleration times and the only true automanual transmission. And except for pure high-speed silence and engine refinement (which the Lexus rules at), this car exuded the best sense of luxury. Not being rich is starting to depress me. -- Karl Brauer
Gadgets! Get your gadgets here! Too bad they're so hard to figure out. The array of buttons really discourages me. In fact, the buttons actually make me feel uncomfortable while driving the S500, which is all I really want to do. On the plus side, the V8 has gobs of torque. And those vented seats...no more sweaty backs! -- Dan Gardner
Chris [Wardlaw] kept bashing the Mercedes' looks during our test, but I really think it's a beautiful car. I also liked the sturdy demeanor, and absolutely loved the vented front seats. -- Liz Kim
I don't like the feel of the interior. Not because it's lacking in lushness, but because it's not designed by someone with class or style. It's designed by someone with their eye on more is better. If you're the kind of person who loves the latest gadget, and, more importantly, loves to show your latest gadget to all of your friends, then this is the car for you. But for my tastes, less is more. --Gonzo Schexnayder
Nothing irks me more than having an appliance, tool or vehicle that forces me to read a 110-page manual to discern how to make basic functions work. The S500 is such a car. For me to forgive this major indiscretion, the Mercedes would have to do something -- anything -- better than the other cars in this test. Is it more distinctive than the Jag? No. Is it as trouble-free to operate as the Lexus? No. Is it as fun to drive as the BMW? No. Can it handle inclement weather as good as the Audi? No. Is it cheaper than any of them? Only the BMW is more expensive. So what's the point, besides the three-point star that decorates the hood? -- Chris Wardlaw
Add A Comment »