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Long-Term Test: 2002 Audi A4

Road Test

Long-Term Test: 2002 Audi A4

Introduction

    0 Ratings
    There's a saying in the car world that the first question out of a guy's mouth regarding a vehicle is "How fast is it?" while the first question a women asks is "What colors does it come in?"

    Our editor-in-chief, Karl Brauer, doesn't put much stock in "old sayings," but he did know his top priority when it came time to order our 2002 Audi A4 long-term vehicle. "I want it in Denim Blue. This point is non-negotiable," he told our Consumer Advice Editor and all-purpose car shopper, Philip Reed.

    Other requirements were the 3.0-liter V6 engine, continuously variable transmission (CVT) and the Sport Package. Most performance fans will question the combination of the CVT and Sport Package, but when mated to the 3.0-liter engine, Audi's CVT is coping with more horsepower (220) than any other CVT currently available. In cars like the Honda Civic and Insight, Mini Cooper and Toyota Prius, the CVTs provide improved fuel mileage and performance over a standard automatic, but they are dealing with less than 120 horsepower. Even the Saturn Vue's CVT (which has been delayed) can only be had on models with the smaller four-cylinder engine that makes only 143 horsepower. If the A4's CVT can stand up to 220 horsepower — and a year of Edmunds.com editors' driving styles — without problems, it will prove that this technology is ready for prime time (and that Audi is ahead of the game in utilizing it).

    In addition, with a CVT, the 3.0-liter is rated at 19/27 city/highway mpg, which is almost as good as a 1.8T quattro version (19/28). Unfortunately, a CVT cannot be combined with quattro...at least not yet.

    After scouring the local dealer lots, via the Internet, one issue became painfully clear: Denim Blue is indeed a rare color. There were plenty of silver, black and even Ming Blue A4s, but we only found two Denim Blues, and they were both 1.8Ts. It was time to elevate our search to the next level. As an experiment, we sent leads to six local dealerships within a 10-minute period. In less than two hours, our request for a quote was answered by Denise Justice at Rusnak Automotive Group in Pasadena, Calif. No other dealers responded to our e-mail queries, and those we contacted directly by telephone were rather unhelpful.

    Denise told us that no 3.0 CVT Denim Blue models were on her lot. She searched state-wide, but still couldn't find one. However, she said, there was one "on the boat," and it was due to arrive in a week. It had the Sport Package (17-inch wheels, high-performance tires and sport suspension) and the Preferred Luxury Package (sunroof and leather upholstery). We actually would have sprung for the Premium Package (auto-dimming and power-folding mirrors, driver-seat memory and HomeLink transmitter), as well, but she said it didn't have it. "We have one like that in Ming Blue," Denise told us. After a few moments of consideration, our editor-in-chief responded. "We'll take the Denim Blue one, and I'll just deal with adjusting the seat whenever my wife and I switch driving duties." After some negotiating, we settled on a price that was exactly $1,000 below MSRP and within $200 of TMV®. We were also offered financing at 4.9 percent.

    We'd hoped the Audi would be "off the boat" and in our hands quickly, but it took a few weeks before it was ready for delivery. When Denise called us to say the A4 was ready, she also offered to bring it to our Santa Monica offices. Upon her arrival, we were given a thorough run-through of its many features, then a careful walk-around to confirm that no damage had occurred during transport (it hadn't). The car was everything we'd hoped for in terms of equipment, but the color was difficult to make out under the fluorescent lights in our parking garage.

    It wasn't until Karl got the car outside that the hassle and wait for Denim Blue Pearl proved worthy. "This color is sooo cool," was his first statement (articulate, ain't he?). "It's sort of like the Topaz Blue metallic that BMW M3s come in, but even better."

    The only thing better than looking at our A4 is driving it. The CVT works well, though it can feel a bit sluggish when pulling away from a stop. This isn't due to any power deficiency but, instead, the CVT's method of letting the engine ramp up a bit before engaging the front wheels. This makes for more efficient (and ultimately quicker) starts, but the slight delayed response after hitting the accelerator can make one think that the car isn't as quick off the line as it should be. It only took Karl a few days of driving before he acclimated to this trait.

    "The best part of the CVT is how smooth it is when 'up- or downshifting.' (Actually, a CVT never really "shifts" at all. Instead, it varies the gear ratio via a belt or chain attached to two pulleys. You can read all about it in our CVT technology story.) Using the steering wheel buttons to downshift at highway speeds produces a turbo-like effect, with the tachometer shooting up and the car effortlessly rocketing forward," Karl stated. It also has that classic German driving demeanor, meaning excellent steering feel and properly damped suspension movement. Part of Karl's month behind the wheel included time in a 2002 BMW 7 Series test car. When he considered the fact that the 7 Series' MSRP is more than twice the MSRP of our Audi, Karl's response was pretty harsh. "Is the 7 Series a fine luxury sedan? Sure, but so is the A4, and it costs half as much. Obviously, the 7 Series customer must need the added status-symbol effect of owning a 7 Series, because in terms of luxury and driving dynamics, the price difference simply can't be justified."

    One mechanical flaw did pop up with only 500 miles on the A4's odometer. Upon running the car to near empty and filling the gas tank, we immediately noticed that the fuel gauge (and light) still indicated an empty tank. Karl assumed that a few starts and stops of the engine would "kick" the gauge into operation, but that less-than-scientific repair strategy failed to help. After several days, we made an appointment with Rusnak Westlake Audi in Thousand Oaks, Calif. We left a message after calling their service number, and got a call back in less than 5 minutes. They said they could take the car that afternoon, so Karl and his wife drove over and dropped it off late in the afternoon.

    Karl's wife, Stacie, was treated politely, and the dealership even offered a free replacement vehicle because the visit was prompted by a warranty issue (as opposed to standard service). She declined the replacement car, but was happy to get a call before noon the following day saying the car was ready for pick up. The receipt listed the problem as a "poor wiring connection at sender unit" with the fix stated as "remove sender unit, repair two wires." There was, of course, no charge, and when Karl and Stacie arrived to pick up the A4, it was washed and fully gassed.

    The A4 left the Brauer garage far too quickly, in Karl's opinion. He only drove the vehicle a few times, with his wife enjoying it for most of the month. Both of them found the Audi to be a delight to drive and attractive to behold. Anchor points on the rear package shelf made installing child safety seats easy and kept them secure, and the trunk held a large number of books and boxes during the Brauer family's move to Camarillo, Calif.

    Cars may be overshadowed these days by more colorful market segments, like SUVs and crossovers, but Karl's time in the A4 reminded him that the boring old four-door front-wheel-drive sedan can still be a compelling form of transportation.

    Check back here on the first day of the next 12 months to see how this all-new Audi holds up under Edmunds.com scrutiny.

    Current Odometer: 760
    Best Fuel Economy: 20.2 mpg
    Worst Fuel Economy: 16.7 mpg
    Average Fuel Economy (over the life of the vehicle): 18.4 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: Broken fuel gauge — faulty wiring, repaired under warranty.

    Road Test

    May 2002

    Edmunds founder and CEO, Peter Steinlauf, spent the second month with our Audi A4 commuting back and forth between the office and his home. He characterized the Audi as a "terrific little car" that lacks only certain amenities commonly found on higher-line vehicles to be completely agreeable. Specifically, he commented that he wished our A4 came with automatic light-sensing headlamps, an item that comes standard on some vehicles that cost half what our Audi did. Steinlauf also griped that the rear seat lacked room, but admitted that those who need space in back for fullsize adults ought to buy the larger A6. Finally, the cryptic climate controls caused him to complain that they were not intuitive to use.

    Impressing the boss most was our Audi's stellar fit and finish, and the quality of the interior materials and construction — especially when considering the price we paid. Tooling around Beverly Hills in the A4, he commented that our bright-blue Audi instilled pride of ownership, even if he thinks this all-new design hasn't been differentiated enough from the previous iteration for observers to understand how special it is.

    Equally pleasing was the CVT transmission in our A4. Steinlauf noted that it took some effort to get accustomed to the way the throttle works, but soon he was able to launch the car without lurching off the line. He likes the CVT better than a conventional automatic, citing the fact that it results in "peppier" acceleration and operates unobtrusively under normal driving conditions. "It's always ready to deliver power," he reported.

    Consumer Advice Editor Phil Reed also spent a few days piloting our A4. This was one of his first times driving a CVT, and he reported that he was unable to readily discern that anything was different from a conventional automatic, particularly when using the Tiptronic manual mode to shift "gears."

    He did, however, report that launching the car smoothly and quickly was a futile effort. He also noted that when driving around town, a push on the throttle at first seemingly resulted in extra engine revs accompanied by little additional forward velocity, but then was followed by a surge of additional acceleration. This perceived delay in response makes Reed wonder if such a powertrain characteristic might not eventually lead to dented fenders and scraped wheels during tight maneuvering in close quarters.

    Uncle Phil, as we call him around these here parts, did say that the more time he spent driving the Audi, the more he liked it. Specifically, he pointed out that Audi struck a nice balance between ride quality and handling, and that mid-range power out of the 3.0-liter V6 is impressive and entertaining.

    Current Odometer: 2,335
    Best Fuel Economy: 21.7 mpg
    Worst Fuel Economy: 15.5 mpg
    Average Fuel Economy (over the life of the vehicle): 17.9 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    June 2002

    "Audi is to be commended for engineering a sophisticated continuously variable transmission (CVT) that can handle the torque and power of a V6 engine," opines our senior editor, Christian Wardlaw, "but there are irritating side effects of the application of the CVT in real-world driving."

    Chris finds that throttle response in traffic is unpredictable. "Sometimes I'd depress the throttle and a noticeable lag would occur after an initial momentary spurt of power. Other times, I'd depress the throttle and the transmission would 'catch,' sending loads of torque to the front wheels, causing them to chirp embarrassingly." It is not easy to launch this car consistently and smoothly, according to Chris.

    Additional comments regarding the CVT: "My driveway slopes slightly downward from the street. When parked on this decline and shifted into reverse, the A4 rolls forward rather rapidly, almost as though it's actually in neutral. On a couple of occasions, I nearly rolled into the car parked in front of me. When backing out from my driveway, I must use two feet on the pedals; one modulating the brake and the other goosing the gas." Furthermore: "Under hard acceleration, the steady drone as the engine hangs at the same rpm unpleasantly numbs the sensation of rapidly gathering speed, creating the impression that the A4 is slower than it really is." At least Audi sees fit to program the CVT for manual shift "points" that can be accessed using the gear selector or shift buttons on the steering wheel. Finally: "On occasion when driving in traffic, I've released the throttle to coast and have instead found myself stomping immediately back on the gas because of significant CVT-caused engine braking. It feels almost as though the parking brake is engaged."

    So, middling marks for the CVT from our senior editor this month. What else stuck in his craw during his four-week stint behind the wheel?

    He reported truly awful cabin reverberation from the open sunroof when traveling between 30 and 45 mph. He also noted that our long-termer suffers from myriad buzzes and rattles, though sourcing them is difficult because all the interior trimmings look and feel to be screwed down quite tightly. He griped about muddy sound from the Audi Symphony stereo system, though readily admits that he's no audiophile. He was chagrined to discover that our car had neither audio controls located on the steering wheel nor an automatic dimming rearview mirror, but he half-expected that the automatic climate control system wouldn't be equipped with a simple "off" button. It is a German car, after all.

    Other complaints included a lower lumbar support that, even when reduced as much as possible, still pressed uncomfortably into his lower spine, and a wide center console that constantly rubbed against his right leg. Another irritant was the RDS messaging on the radio. "Did I ask for commercials pimping local appearances from the latest bands to scroll across my radio and trip computer display?" said Chris. "Oh, guess I did. Thankfully, you can turn off the RDS feature." He also complained that the floor mats seemed cheesy as compared to everything else in the A4's cabin. Lastly, he noted that the 17-inch wheel design, which includes bowed-out spokes, makes it very easy to curb the wheels when parallel parking.

    At this point, you might be thinking that Chris is pulling a fast one on you, since when he drove the new A4 last fall when it debuted, he raved about it in his First Drive article on the car.

    Well, living with a car in Los Angeles traffic for a month reveals different things about it than driving it for an afternoon in the rolling hills of Virginia will. Wardlaw got our A4 out onto some twisty two-lane roads similar to those that he traveled near Washington D.C. last year, and fell back in love with the A4. "The harsh and punishing urban ride quality that accompanies the Sport suspension is worth the tradeoff if your commute includes twisty bits of pavement. This car sticks, steers and stops quite nicely when canyon-carving. The engine offers lovely reserves of power, and body roll is kept well in check. Even the Tiptronic steering wheel shift buttons work properly to give the driver a modicum of control over the CVT."

    So, when equipped with the Sport package and driven hard, the A4's mechanical package does not disappoint. Chris also lauded the standard in-dash six-disc CD changer, the large and well-marked stereo controls, the beautifully rendered interior materials, the tight turning circle and the handy storage nook located in the right side wall of the trunk.

    "I see plenty of new Audi A4s in Los Angeles these days," Chris noted in the logbook at the conclusion of his month behind the wheel. "There's good reason for the car's popularity. It's good looking, generally comfortable, beautifully detailed and fun to drive. But I believe that if I were to consider buying one tomorrow, I'd skip the CVT in favor of a manual or conventional automatic."

    Current Odometer: 3,802
    Best Fuel Economy: 24.0 mpg
    Worst Fuel Economy: 16.2 mpg
    Average Fuel Economy (over the life of the vehicle): 19.1 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    July 2002

    The A4 was put though a rigorous amount of testing this month. In 30 days, we put on 4,800 miles. What can we say? It's summer, the season of road trips.

    This month, Photography Editor Scott Jacobs got the keys. Being the traveling type, he felt the urge to head out of town. "Two years ago, I drove to Montana, and this year the road beckoned for me to return," Scott said.

    He planned on driving almost the entire length of the West Coast from Los Angeles to Seattle with a stop-over in San Francisco. With such a long drive in mind, comfort was going to be a grave concern. "The Audi has firm but remarkably comfortable seats," Scott said. "However, the firmness and the ample amount of bolstering made having a wallet in my back pocket unpleasant. It made my backside go numb." The seats boast full power adjustment with electric four-way lumbar adjustment for the driver and front passenger seats. Scott appreciated the fact that all the windows are one-touch up and down, a particularly important feature on his "must haves" list. He also held the interior in high regard for its structured and orderly design. "After being in so many cars that have edgy lines, I really appreciated the clean and symmetrical layout of the interior," noted Scott. "I also give Audi top marks for the A4's beautiful interior. It has wonderful aluminum accents, luscious wood trim and high-grade soft-touch plastics. It definitely lets you know you are driving a luxury car."

    The first leg of Scott's trip started early. Ready to go at 6 a.m., he set off from Los Angeles to San Francisco using Interstate 5. For those of you who haven't had the pleasure of driving the 5 (known by some as the "hypnohighway"), you aren't missing much. "The first part of that drive is super boring," he remarked. The A4 came to the rescue with its six-disc in-dash CD changer and 10-speaker 150-watt stereo system.

    After spending Independence Day attending barbeques and watching fireworks displays in San Francisco, it was time for Scott to head out on the highway. The 13-hour drive to Seattle was going to be mind-numbingly long. "The last three hours were painful," Scott said. "I really started testing the A4's passing abilities." The car's 220-horsepower V6 engine proved its passing prowess. Scott was easily able to get by the numerous logging trucks of the Pacific Northwest. He also liked the responsive steering.

    Our Audi comes equipped with a CVT, and Scott eagerly wanted to see what the hype was all about. As a frequent attendee of car shows throughout the nation, he has heard many press conferences about this technology from various manufacturers. After putting the CVT through some tough driving, Scott was indeed impressed with its smooth performance, but it still left something to be desired. "I'm more aggressive than most drivers, and I wanted a more rapid response to quick throttle inputs," he lamented. "Stoplight starts and canyon-carving aren't the bread and butter of this tranny, but rather smooth around-town driving and highway cruising." One feature of the CVT is the Tiptronic mock manual-shift mode, which Scott found useful for sporty driving. He says it allowed him to keep the engine's speed up. Although Scott enjoyed the manual shift controls on the steering wheel during those canyon carving runs, he would have preferred that this space be used for stereo or cruise controls. "On the highway, I rarely used the Tiptronic controls, so I found the steering wheel buttons a waste of engineering efforts," he remarked.

    Eight hundred miles and two bad cheeseburgers later, Scott arrived in Seattle. The friends that he was visiting clamored out of the house. They walked around the A4, staring at its bold lines and sporty look. After a while, Scott felt like a doctor at a party; everyone was asking him questions when all he wanted to do was relax. After much discussion, it was the consensus of the group that they really liked the car's looks up until its taillights. The newly styled rounded-off edges of the trunk lid were a disappointment. "I had to agree with them on that one," remarked Scott. "One of the features that I liked most about the previous generation was the mock spoiler on the trunk deck. It gave the A4 that finishing touch as it passed by."

    While spending the weekend in Seattle, Scott had even more opportunity to evaluate the Audi. The previous-generation's problems with rear-seat room reared their heads again. "When my buddies piled in, they found the rear seats cheating them of legroom," our photo editor commented. "This new design increased the A4's overall length and stretched its wheelbase to alleviate the rear-seat problems, but Audi hasn't gone far enough." Another problem that Scott never would have known about if it weren't for his passengers was the glare that could come off the wood trim on the front passenger side of the dash from the high-noon sun. "It became such an irritant that my friend had to place some newspaper over it." Another intended design improvement was the cruise control. The previous-generation A4 had complicated controls on a stalk that also included the wiper control. The new design has a separate cruise control stalk that is positioned under the turn signal stock. "Although I think this is leaps and bounds better than the previous design," Scott wrote in the logbook, "it's positioned so close to the turn signal that I accidentally flashed the high beams at a few people when driving at night while trying to operate it."

    Despite those shortcomings, the A4 wins on many points. It offers a top-notch luxury interior, sporty styling, an upscale name plate and a sumptuous ride. Still, the Audi remains a personal favorite of Scott's. "If I had to choose between a BMW 330i or an A4," Scott wrote, "I would choose the Audi."

    Current Odometer: 8,622
    Best Fuel Economy: 28.0 mpg
    Worst Fuel Economy: 12.4 mpg
    Running Average (over life of vehicle): 21.4 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    August 2002

    Brent Romans, our senior road test editor, was excited about having the keys to our 2002 Audi A4. He had briefly driven other versions of the new A4, including an A4 3.0 quattro and an A4 Avant 1.8T quattro. He liked them, but he wanted to find out how the A4 would be with a CVT and front-wheel drive. At the end of his August tour of duty, he had this to say:

    "If someone gave me a $35,000 check to spend on a luxury sedan, the A4 would definitely not be my choice."

    Brent is often grouchy and cranky. In his later years, he could very well turn into Al Bundy. So maybe he was having a bad month. But he does have some sound criticism about the A4.

    Brent noticed a number of quirks, many of them having been pointed out in previous updates. He disliked the CVT's hard-to-predict power delivery at low speeds. "Like Chris Wardlaw said in the June update, I found the A4 a bit hard to drive smoothly. Sometimes, if I was applying what I considered just moderate throttle from a stop, the A4 would gun forward, chirping the front tires. It's not a safety issue. It's just annoying."

    Just a few days into August, Brent became annoyed with himself after caroming the Audi's right front wheel off a tall curb while parallel parking. He wrote in the logbook: "Curbing a wheel is always due to driver error. However, our Audi seems particularly damage-prone. The main problem is that the sport package's 17-inch wheels, while looking great, have virtually no protection. That is, the wheel's spokes stick out further than the tire. Also, the Audi's body is thicker than it seems, making the judgment of distances difficult. This is exacerbated by our car's lack of a convenient reverse-gear passenger-side mirror tilt-down feature. (It's optional on the BMW 3 Series and standard on the Mercedes C320.) Finally, I've noticed the steering rack will lose a significant portion of power steering assist when parallel parking and the engine is at or near idle speed."

    There were other negative observations. Brent said the radio-preset buttons are too small and he was irked that he couldn't immediately change stations after adjusting the volume level. When the volume is adjusted, the display changes for about a second to show volume level, at which point the presets cannot be used until the volume display goes away. And as Scott Jacobs wrote last month, Brent also finds it odd that there are no steering wheel-mounted stereo buttons.

    As for the cabin, Brent does agree it has a premium feel. The nighttime illumination for the controls and the quality interior materials, in particular, impressed Brent. However, he did say that the metal shifter plate, on more than one occasion, reflected sunlight uncomfortably into his eyes.

    Even the A4's driving characteristics left Brent flat. "A4s are generally considered excellent handling cars," he said. "But this one drives as if it doesn't have a sport package on it. Outright grip, even with the wide tires, never seems anything more than modest. And while the body structure is definitely solid, the suspension's tuning could certainly stand to be firmer."

    About the only driving characteristic Brent really liked was the A4's ability to comfortably cruise for long distances. "This is a good freeway car. Because of the CVT, the engine is only turning about 2,000 rpm at 70 mph."

    At the end of the month, Brent was happy to let the A4 go. He says the car's styling impressed friends and bystanders, but to him it felt only marginally more luxurious than our long-term '99 Passat. "I suspect my negative opinion of the A4 will be in the minority," he concluded. "Most of the things I disliked only became apparent after spending a whole month with the car. This is why long-term testing is so valuable."

    Current Odometer: 9,770
    Best Fuel Economy: 21.7 mpg
    Worst Fuel Economy: 19.4 mpg
    Average Fuel Economy (over the life of the vehicle): 21.4 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    September 2002

    Road Test Editor Liz Kim anticipated her time in the Audi A4. She had previously evaluated the 1.8T Avant and 3.0 Quattro with the six-speed manual; she declared the former the car to buy in the compact luxury wagon category, and titled her road test of the latter "Close — Real Close," in obvious reference to the blue-and-white-propeller-badged fellow countryman who always seems to squeak by with top honors. True to form, the A4 tied for second place in our five-car Entry Level Luxury Sport Sedan comparison test, next to — you guessed it — the BMW 330i.

    After driving our long-term Audi for a month, however, she had to change her assessment — the A4 was somewhat of a disappointment as an overall package. You wouldn't know it by the praise heaped on the interior — "Everything is just lovely, from the beautiful wood trim, the expensive-feeling plastics (it's really not that difficult to do — all it requires is a final spritz of a rubbery, matte finish) to the oodles of lighted controls that allow you to have as much access to buttons at night as in the day, the cabin of the A4 is a great place to while away your time," she wrote in the logbook. She especially pointed out the footwells of all four seating positions that become lighted when the doors are open, making sure you don't inadvertently jostle delicate items that have been resting by your feet or leave them when it comes time to disembark from the cabin. Another nice touch is the subtle red illumination that rests on your hands as you're reaching for the center stack controls.

    One missing item that puzzled her was the lack of automatic control for the headlamps. It seems like it should be the type of car that would have it as standard equipment. Another "missing" feature is an accessory mode for the ignition — you're either completely off or on, which means you can't listen to the stereo while you're waiting for someone; the engine must be idling or the key must be in the "on" position without turning the engine.

    Meanwhile, our long-termer has developed a multitude of rattles in the cabin, coming from the rear, the dash and the passenger-side door. Of course, all cars develop their own characteristic sounds, but for a car that barely has more than 10,000 miles on it, we feel that it's excessive. Speaking of noise, other drivers have complained about the wind roar that renders the sunroof less enjoyable at speeds over 30 mph, but Liz found that by cracking one of the side windows open the problem is averted.

    Liz found that the seats are mounted lower than in most sedans; especially when she's riding in the passenger seat, she has to push herself out of the seat with more force than usual. While the front seats allow for a high degree of comfort, helped by the tilt and telescoping steering wheel, the rear seats aroused complaints from the petite-size friends she stuffed back there. "Too little toe space, too little knee room," chorused her passengers, as Liz zoomed in and out of turns faster than would be appreciated by the rear-seaters.

    Our drivers have found the powertrain to be less than impeccable; Liz had similar complaints as those made in the past, with an unpredictable continuously variable transmission (CVT) that would cause inadvertent chirps of the tires at times when it was uncalled for, resulting in baleful glances from parking attendants standing uncomfortably close to the vehicle. The throttle is touchy, as are the brakes; the whole powertrain package lacks the silkiness of the 3 Series. Many of these complaints can be put to rest by different versions of the A4; the five- and six-speed manual are a joy to use, and the quattro system ensures that there are no undue lighting of tires as in the front-wheel-drive car. Furthermore, Liz feels that ride quality seems to have diminished in the five months the A4 has been in our fleet; she realizes that our test car is equipped with the Sport package but says that too much harshness intrudes upon the cabin when traversing minor road anomalies. Overall, Liz remains decidedly underwhelmed by our A4.

    Our A4 received its first scheduled maintenance this month. An appointment was made at Steve Taub Audi and Porsche in Santa Monica, and it was dropped off at around noon. Kim, who was headed for vacation, inquired as to whether they would be able to provide a shuttle service, possibly to the airport. The gruff but efficient service manager told her that would be too far, and the shuttle guy was out to lunch at that time anyway. Never hurts to ask, though, right? Audi is a premium brand, after all. Road Test Editor Ed Hellwig picked up the washed and serviced A4 about five hours later, after receiving a call that it was ready. "It was right there in the front, paperwork ready," he noted. Best of all, the expenses were covered under Audi's four-year/50,000-mile full-maintenance warranty.

    Audi is a premium brand, after all.

    Current Odometer: 11,302
    Best Fuel Economy: 21.6 mpg
    Worst Fuel Economy: 17.9 mpg
    Average Fuel Economy (over the life of the vehicle): 21.3 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    October 2002

    Although several editors contend that our front-drive, CVT-equipped A4 leaves something to be desired in terms of its driving experience, we had no difficulty putting another 2,400 miles on our entry-luxury sedan in October. A portion of the mileage came at the hands of Road Test Editor Erin Riches, who used the Audi for her long commute several weeks in a row. The rest was consumed by road trips taken by editors Liz Kim and Christian Wardlaw — the most interesting of these trips saw the A4 venture deep into the Sequoia National Forest in central California.

    Erin had driven an A4 before, but until this month, had spent almost no time in this particular A4, while Liz and Chris were already quite familiar with our long-termer. Like the others, Erin immediately took note of the car's touchy throttle response and brakes that seemed overly eager to take a firm hold at the top of the brake pedal's travel. Both quirks were initially annoying in city and freeway traffic, but as the month wore on, Erin noticed them less and less.

    "I guess I trained myself to sink my foot into the throttle gradually," she wrote in the logbook. "The V6 pulls strongly once you get it moving — it's perfect for merging onto the freeway or executing passing maneuvers. And I was satisfied with the continuously variable transmission's responses to my requests for acceleration at highway speeds."

    After her road trip, Liz wrote: "I must say, my view of the A4 has softened a bit since the inflammatory rhetoric of last month's long-term update. I took the Audi on a jaunt up to Sequoia National Forest, where its strengths really shined. Its touchy brake pedal seemed less noticeable when I was traveling on a long stretch of highway. And the firm suspension which I critiqued last month, when I mostly drove the car around town, served to make for a well-balanced, athletic sedan while pushed through the corners of the serpentine roads I traversed upon to catch glimpses of the ancient vegetation, some of which have existed before the birth of Western civilization."

    Chris mostly agreed, observing that he still found the A4 difficult to drive smoothly in traffic "due to the unpredictable nature of the CVT and the grabby brakes" and that indeed the ride did seem harsh at times with the car's sport-tuned suspension. "The highway ride is loud," he wrote in addition, "with lots of tire roar and suspension thwack making its way into the cabin."However, his complaints were somewhat offset by a few rare moments of leisure in which he found once again that "the A4 is great fun to hustle along a winding mountain road."

    He continued, "When traveling somewhere off the beaten path (read: away from metropolitan areas) where nobody drives an Audi yet there are still BMWs and Lexi and M-Bees flitting about, there is something delightfully nonconformist about piloting the car."

    Meanwhile, Erin kept on with her suburban life and didn't venture off the well-traveled roads this month. Even so, she enjoyed having the A4 as a companion. "The freeway ride is indeed firm, but bumps and ruts are dealt with and dismissed in short order. Still, as Chris said, I certainly wouldn't have minded a quieter ride. Overall, I found that the Audi's handling inspired quick, decisive maneuvers in everyday traffic. On back roads, I suspect that I would still prefer the indescribably communicative 3 Series, especially compared to this Audi's front-drive layout. But for a car that splits time between commutes and fun, with the ratio swinging toward the former, I could be very happy with the A4."

    Liz and Erin both remarked on the transmission's ability to deal with highway grades. As the car ascended the Grapevine stretch on Interstate 5 on her return trip to Los Angeles, Liz found that the CVT proved efficient in its selection of gear ratios, such that acceleration was smooth and uneventful, allowing her to scoot past slower moving vehicles struggling with the incline. Erin, in turn, was pleased with the amount of engine braking the CVT made available for her daily descents into the San Fernando Valley on the 405 freeway. Not everyone concurs on the latter subject, however, as Chris noted in the June 2002 update that too much engine braking was provided during his attempts to coast down grades.

    After spending last month in our long-term Altima — which, although comfortable, has a budget feel despite its high-20s price tag — Erin had been looking forward to a few weeks amidst the warmth and richness of the A4's cabin. But by month's end, she had racked up a surprising (to her, that is) amount of complaints about the Audi's upscale quarters. Certainly, she found the interior materials to her liking, but like other editors on our staff, she found the number of rattles inside the cabin disturbing for a luxury car with such low mileage. Moreover, she noted a few panels on the dash and center console that weren't perfectly aligned — something she hadn't expected in an Audi product that felt so solidly constructed.

    Most annoying to Erin, though, was the fussy operation of some of the controls. "I hate the window buttons," she wrote in the logbook. "Not only are they awkwardly shaped (relative to my finger) but they make loud, cheap-sounding clicks when you press on them. Why not use the simple, quiet, finger-friendly buttons like those in VW cars, and just equip them with full one-touch functionality?

    "Nor do I like the designers' decision to match stereo button functions to symbols on the LCD panel. Simply advancing a CD track requires you to take your eyes off the road every time to find the appropriate symbol. And the buttons are all the same, so no-look operation is pure guesswork. A large, dedicated, double-sided seek button would be so much easier to use."

    Not everyone agrees with Erin's hard-line stance on the stereo unit, though, as Chris, who spent considerable time in the previous-generation A4 (1996-2001), wrote, "Thank God Audi saw fit to redesign the stereo head unit for 2002. It works so much better than it did before. The buttons and print are larger and easier to read."

    Also on Erin's list of unpleasant features was the automatic climate control system: "Whenever I put the system on 'auto' in warm temperatures, it responded by blowing unwanted warm air in my face — rather than reducing fan speed until it could accommodate the desired temperature. But I did appreciate the system's ability to evaluate outside air quality and decide whether or not recirculation mode is required — obviously useful in a place like Los Angeles."

    Chris supplied another complaint about the A4's controls after struggling with the cruise during his road trip. "Numerous times I accidentally flashed my brights at motorists ahead of me when all I wanted to do was shut the cruise control off. A Toyota/Lexus-style stalk jutting from the right side of the column would be much more intuitive."

    Erin had expected to like the seats in the A4 and, for the most part, she did. But she found herself unable to give them an unequivocal recommendation as she would for the 3 Series. "I found the driver seat quite snug. At first, I thought I was going to have a problem. For better or worse, my hips are wide and I felt as if I was sitting on the side bolsters rather than between them. However, by the end of the month, I'd adjusted and they seemed pretty comfortable — they're certainly supportive enough for one to two hours of driving. But I definitely had the sensation that I barely fit. Since this hasn't been an issue for me in the A4's chief competitors, I would recommend an extended test drive for larger-than-average prospective owners rather than a sight-unseen order."

    After hundreds of miles behind the wheel of the Audi, Chris rated seat comfort as "excellent," but tempered his praise with this observation: "I find the center console to be excessively intrusive on a long drive. The plastic is hard, and rubs uncomfortably against my right leg as I drive."

    Finally, drivers again offered a negative review of the cupholders. "The precarious dash-mounted holder is the best of the group and can at least accommodate a 22-ounce Slurpee cup," Erin wrote. "However, the sticky residue from a string of Slurpees leaves the stereo buttons vulnerable. And the cupholders in the center console are useless — putting drinks in them restricts arm movement."

    While Erin consistently found the A4 entertaining to drive along her normal commute route, she wasn't impressed by its interior ergonomics or comfort levels — her experience in various VW Passats suggests that this midsize car (of lesser stature) would be easier to live with on a daily basis. But she'd certainly be willing to take up the case of a manual-shift 1.8T quattro A4 with the sport package and optional Bose sound system.

    Current Odometer: 13,712
    Best Fuel Economy: 26.4 mpg
    Worst Fuel Economy: 22.5 mpg
    Average Fuel Economy (over the life of the vehicle): 21.8 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    November 2002

    A distant admirer finally got up close to our long-term Audi A4 this month. Consumer Advice Editor Philip Reed has been lusting after seat time in the Audi for some time because, among other things, he is relatively unfamiliar with these stylish, performance-oriented German cars.

    Phil has been drawn to the Audi because he is a closet BMW fan. But, being a nonconformist, he doesn't want to join the legions of Bimmer lovers — that team doesn't need any more cheerleaders. Scouring the landscape for other likely candidates, he finds that the Audis outdo the Bavarians in styling particularly with the lushly appointed and boldly colored suede, leather and chrome interiors. Our Audi A4 has all of this in spades — a perfect blend of style, power and comfort at a not-too-outrageous price.

    Initially, Phil liked the A4 so much he passed time on his 31-mile commute by scheming for ways to buy a used Audi or maybe even snap up the long-termer when we're done testing it. He found it to be a great commuter car, providing comfort to the driver on long slogs through traffic. However, as the month wore on, Phil began to feel he had to express a somewhat significant reservation with the continuously variable transmission (CVT).

    Power delivery above 10 miles per hour is flawless with a steady surge in acceleration even at highway speeds. With a light throttle application the power unspools with exceptional smoothness. This effect is heightened by the way the CVT takes the engine to a fairly constant rpm level and leaves it there. Phil was curious to find if the CVT greatly altered the driving experience. At first it seemed like any other automatic. But later, he began to appreciate the aforementioned smoothness as the car climbs to freeway speeds without the familiar upshift bumps from a traditional four- or five-speed automatic.

    The problem, however, lies in the low end's unpredictability, particularly when the driver asks the 3.0-liter engine for a little something extra. As he noted one morning in his logbook, "When you are at a dead stop, and you plant your foot on the throttle, you find yourself hanging onto the steering wheel, never sure when the engine will engage. Then, suddenly, you shoot forward. You never quite know what to expect — and when you're driving in traffic, this is not a good thing."

    In addition, there are sudden lurches and bumps from the transmission. The bumps are only noticeable on occasion, particularly when you are approaching a full stop, but the lurching can be annoying.

    "The situation in which this comes into play is when parking," Phil noted. "Say you have only a foot between you and the car in front. You give it a little gas and nothing happens. You give it a little more and the car might lurch forward unexpectedly, causing you to bump the car in front of you."

    Phil believes an A4 owner could get used to this idiosyncrasy and make minor adjustments to his or her driving style. "I really don't believe this is dangerous," he opined. "It's the kind of thing that most owners would eventually adjust to and ultimately stop noticing."

    For Audi shoppers, he recommended they spend extra time on the test drive. And, be sure to parallel park and experiment with other low-speed maneuvers to see if this is annoying to them. Better to take extra time on the test drive than to find out later that there is a problem.

    While talking about the CVT with Editor in Chief Karl Brauer, Phil suggested that the transmission had "loosened up" since we bought it six months ago. Karl agreed, saying that at first it actually seemed sluggish on the low end. Now, with over 15,000 miles on the powertrain, the CVT delivers power more smoothly.

    Some other impressions that Phil had during the month related to the tight feel of the cabin. The A4 is built on the same platform as the VW Passat but the two cars give a different feeling to the driver. The Passat feels open and roomy; the A4 feels tight, though not restrictive. For a large person this might be a problem. But the driving position fit Phil like a glove and he particularly liked the notched leather-wrapped steering wheel. While there was noticeable road noise from pavement grooves, the cabin was nicely insulated from the wind by tight-fitting rubber gaskets around the edges of the doors.

    A debate has emerged in these long-term updates about whether the seats are in fact comfortable. Phil, who isn't especially sensitive to seat comfort, felt the black leather seats provided ample support in all the right places. The look and texture of the leather are attractive and give the interior an aura of luxury. Furthermore, the seat backs offer good lateral support when taking tight corners. A nice touch is the positioning of the seat adjustment controls on a canted surface within easy reach. Other cars position these controls in a narrow space which invariably scrubs off your wristwatch as you thread your hand into the opening.

    When heading to the links one day, Phil discovered that the trunk opening of the A4 is so narrow that his golf clubs had to be carefully loaded in one end at a time; they won't go straight in as they would in other cars, even the Passat. Our A4 came with an elastic cargo net that has four tie-downs. He used this to contain small loads of groceries and found it was easy to use and very effective — no sudden rattles from the trunk as a can of baked beans breaks loose on a tight corner. The inside trunk release, however, is awkwardly hidden on the driver's door panel.

    Looking back over earlier long-term updates on this car, Phil felt the editors have been somewhat overly critical of the A4. This is a great-looking car, in an unusual color. The interior is the best in its class. And the performance will delight all but the most expert and highly critical drivers.

    Phil tried to sum up his feelings with one final logbook entry: "The question isn't whether this is a good or even great car; rather, what's the best car to buy if you have about $35,000 to spend on a performance sedan? Only then does the hair-splitting have relevance since this is a competitive class crowded with strong offerings. Is the Audi the best in the class? If you have an eye for style, and the taste of a nonconformist, the answer might be yes."

    Current Odometer: 15,301
    Best Fuel Economy: 23.4 mpg
    Worst Fuel Economy: 21 mpg
    Average Fuel Economy (over the life of the vehicle): 21.8 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    December 2002

    In case you haven't noticed, Audi is slowly making up ground on its more well-known German competitors. With each new model, the gap between "the Big Two" and the once struggling upstart from Ingolstadt is getting smaller. Although perpetually in the shadow of the seemingly indomitable 3 Series, the A4 has amassed quite a following of its own thanks to shapely lines, an exquisite interior and an equally sporting character.

    In the hands of Senior Road Test Editor Ed Hellwig, the A4 earned plenty of praise for its handling and interior design, but he found a few faults along the way as well. A three-hour trip to Santa Barbara proved the A4 to be a comfortable highway cruiser with supportive seats and a quiet cabin at speed. "It tracks straight as an arrow on the highway, without necessitating the usual minor corrections in aim. Over the course of a long trip, it really makes a difference," Ed observed. "I also grew to appreciate the simple cruise control design that ditches the senseless on/off button and allows for total control by simply moving the stalk in the appropriate direction."

    On more demanding roads, Ed found the A4's sport suspension and tight steering thoroughly enjoyable. "Terrific balance, very little body roll and razor-sharp steering add up to serious fun in the corners," Ed wrote in the logbook. "The continuously variable transmission's (CVT) Tiptronic mode works well, moving between 'gears' quickly and with little interference, but I would still much prefer a standard manual gearbox for ultimate performance."

    During more mundane daily commutes, Ed considered the unique CVT well suited for city driving. "It feels no different than a standard automatic, but when you need a quick rush of power, it's able to call up plenty of juice at a moment's notice. Other drivers have complained about its choppiness off the line. I found this to be a problem on occasion, but once I got used to its power delivery, the annoyance faded quickly. I also drove another A4 with this same transmission and didn't notice as much hesitation, so it may be unique to our particular car."

    Rougher streets also highlighted the stiff tuning of the A4's sport suspension. "Around town it can be a little harsh," Ed noted. "It didn't bother me all that much, but for anyone who doesn't need the extra performance, I would recommend sticking with the standard setup."

    When it came to assessing the A4 interior, Ed liked what he saw for the most part. "The more time you spend in this car, the more you appreciate the high-quality materials and straightforward layout. Even a couple of rear-seat passengers commented on how nice everything looked, although they also complained a bit about the lack of room."

    Other than the previously mentioned transmission woes, Ed had two other minor problems. First, the power point in the center console was without juice, so charging cell phones was out of the question unless you wanted to use the auxiliary jack in the trunk. Second, when browsing through his preset radio stations, Ed noted that one of the preset buttons popped off. It snapped right back in, but it didn't exactly inspire confidence in the long-term durability of these small, but apparently fragile, buttons.

    Ed summed up his experiences with the following comments: "This is certainly a car I would consider cross-shopping with the 3 Series. After four weeks of behind-the-wheel observation, I found it every bit as enjoyable and luxurious as the class-leading BMW. It feels similar in the way it drives and looks as good or better on the inside. For all-out performance I would probably still stick with a 330i, but as an all-around performer, the A4 is a close second. Anyone looking for a solid alternative to the ubiquitous 3 Series will find a competent substitute in the A4."

    Current Odometer: 16,676
    Best Fuel Economy: 23.7 mpg
    Worst Fuel Economy: 18.1 mpg
    Average Fuel Economy (over the life of the vehicle): 21.7 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: Stereo preset button loose, console power point inoperative.

    Road Test

    January 2003

    Associate Editor Warren Clarke was the A4's caretaker for the month of January, and he enjoyed his time spent with the vehicle. "In previous updates, the A4 hasn't exactly proven itself an editor's favorite. But there's a lot to like about this elegantly understated sedan," he writes in the logbook.

    "Let's start with the cabin. I enjoyed the premium look and feel of the A4's interior, which I believe has just as much to offer as Benzes and Bimmers in the same category. Dark polished wood gives the cabin a luxe feel; it's administered sparingly, though, and as a result, never feels overdone or ostentatious. I appreciated the resulting low-key tastefulness; unlike some other vehicles in this category, the A4 never feels like it's trying too hard to impress."

    Warren also liked the soft-touch plastic that dominated the A4's dash, and found the padded center armrest quite comfortable. This armrest flips up to reveal a couple of rubber-lined cupholders; Warren found these quite useful. "In a previous update, an editor opined that the placement of these cupholders inhibits driver movement, but I didn't notice a problem," he says. "I carry homemade salad dressing to work in a glass jar; I was pleased to find that the center cupholders accommodated this jar perfectly."

    Warren also had good things to say about the A4's stereo system. "I found sound quality satisfactory. I thought the stereo controls were, for the most part, well laid out and intuitive. I really liked the fact that stations could be changed by twisting a knob as opposed to pressing buttons. If, like me, you like to tune out and move onto another station when commercials rear their ugly heads, there is no quicker way to scroll."

    The Audi's seating performed admirably in Warren's eyes. "I found the seating comfortable and supportive," he writes. Our editor's drive home often runs 50 minutes or more. He noted that in some vehicles, his back would ache slightly after his seat time reached the half-hour mark; this wasn't the case in the A4. "Comfort is clearly subject to one's personal physiognomy; other editors who've spent time in the A4 have found its seating somewhat lacking. So, if supportive seating is on your list of 'must-haves,' I'd encourage spending as much time as possible in the A4 before making a buying decision."

    He was also keen on the center display that offered information regarding the currently selected radio station, miles per gallon and time. "Having this info — especially the clock — neatly displayed up front, next to the speedometer, was incredibly convenient. When driving, I appreciated not having to divert my gaze to the right when I wanted to see what time it was," Warren writes. The A4's electroluminescent gauges and displays, which glow a warm shade of red come nighttime, also rubbed Warren the right way: "With some vehicles, the nighttime displays can be overly bright and jarring. But the A4 lit up in a manner that was refreshingly subtle. The folks over at Audi have found the perfect shade of red for their purposes; it's bright enough to be distinctive and easily observed, but muted enough so as to be easy on the eyes. It's a tiny detail, certainly, but that's what true luxury is all about — giving careful thought to the tiniest of details."

    Thus far, Warren has sung the praises of the A4's interior. But he does note that the sedan's cabin is burdened with a few shortcomings. "I hated the switchgear that governed the power windows," he remarks. "They felt light and insubstantial — not at all in keeping with what one expects from a luxury sedan. And their design was such that a fumbling two or three clicks were often required to set the windows in motion."

    He was also underwhelmed by the A4's floor mats. "Again, I expect more from a luxury sedan," he writes. "The mats didn't 'grab' like they should, and kept shifting; for a moment, I thought I was back in my decidedly more downscale Suzuki Sidekick."

    Warren also noted that rearward visibility in the A4 is obstructed. "The A4's rear end is pretty deep, and its roofline is somewhat low. These factors conspire to compromise visibility in back. Adding insult to injury is the fact that the A4 offers three head restraints on its rear seat. I certainly appreciate having these head restraints, and the increased safety that they offer to passengers traveling in back. But their presence does result in a bit of extra neck twisting and eye squinting when one is trying to reverse the vehicle."

    Regarding the A4's driving performance, Warren got a chance to put the vehicle through its paces during a nighttime road trip to Rancho Cucamonga, located 50 miles from his Hollywood apartment. The first 10 minutes of Warren's journey were spent weaving through surface streets. "As has been reported in previous updates, the A4's continuously variable transmission (CVT) comes up short in stop-and-go situations," he writes. "Power delivery can be difficult to predict, and this resulted in some ungainly lurching. But I never felt as if safety was compromised, and after a while, one does learn how to gauge throttle pressure so as to minimize roughness."

    Once the A4 hit the highway, it sang an altogether more pleasant tune. "At high revs, the A4 feels smooth and powerful," he notes. "And boy, does this sedan know how to maintain its composure. At one point, on my way back, as I approached Pasadena, the freeway descended rather suddenly. I knew that this had caused me to inadvertently gain speed, but I was shocked, upon looking at the speedo, to see that the needle had climbed into triple-digit territory. Of course, I quickly slowed down, apprehensively thinking about the sort of steep traffic ticket that such lofty extra-legal speeds would garner. But in the moments that preceded this, the A4 remained absolutely unruffled — it was as poised as a politician at a campaign fundraiser."

    The weather conditions experienced during his brief trip to Rancho Cucamonga left Warren with further insight regarding the A4's abilities. "It was an unusually windy night, one of the windiest I've ever experienced here in Southern California. Had I been driving my boxy Sidekick, I would have postponed my trip. I've driven my 'ute on the freeway in weather that wasn't nearly as gusty as it was that night, and still I felt pummeled and unsafe. I was happy to have the low-slung A4. Outside, the wind was howling; the trees lining the freeway were swaying like hula dancers. But the A4 felt stable and grounded throughout — a fact for which I was intensely grateful. It doesn't just look sleek and aerodynamic; it actually is."

    So Warren's impression of the A4 was a favorable one. "If I were in the market for a vehicle in this category, I'd definitely consider the A4," he says. "Like others on staff who've driven the A4, I wasn't consistently impressed with the CVT. But happily, the vehicle may be had in manual and automatic configurations."

    Current Odometer: 17,490
    Best Fuel Economy: 19.8 mpg
    Worst Fuel Economy: 17.7 mpg
    Running Average (over life of vehicle): 21.6 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    February 2003

    This month's A4 assignee, Road Test Editor John DiPietro, finally got to spend some quality time with the Audi. Opting to drive rather than fly from Los Angeles, Calif., to Phoenix, Ariz., to attend a press trip, John had a feeling that the Audi would make an ideal ride for the 700-mile (round-trip) trek. "When you take a car on a short drive, you tend to concentrate mainly on the vehicle's performance. On a long trip that's still important, but other things, such as seat comfort and luxury features, are just as significant."

    Reviewing the A4's performance, John noted that "this is one of the few cars where using the manual function for the automatic transmission makes a difference." Loyal readers will remember that our A4 has the CVT transmission. "It's hard to fault this new-age gearbox in terms of smoothness, but it feels somewhat lazy at times when a burst of speed is needed."

    When John took matters into his own hands, the tranny responded with newfound enthusiasm. "Put it into manual mode and the car's character is transformed. It jumps off the line and moves out energetically as you bump up through the six 'speeds' that the CVT offers when the Tiptronic feature is used." Unlike traditional automanuals that are usually sluggish when shifted by the driver, the CVT (paradoxically enough since it doesn't have gears) responds almost instantly to a flick of the lever, whether changing up or down. Being old-school, John was more comfortable using the floor-mounted gear selector as opposed to the steering wheel-mounted buttons for the Tiptronic.

    The rock-solid demeanor of the A4 shone brightly while making time through no-man's-land (otherwise known as Interstate 10 between L.A. and Phoenix). "At high cruising speeds, the A4 is composed and serene; on long stretches of freeway, this car is tops. It tracks laser-beam straight and will run effortlessly at speeds that I'm not going to admit to here," John said.

    As far as scrubbing off speed, John feels that the A4's brakes are strong, but still tricky when parking. "During normal driving, the brakes feel fine, but when handling parking maneuvers they seem to have a smidgen of dead travel before they grab, making it tough to fine-tune the car's position, such as when pulling up close to a wall."

    Over the long haul (roughly six hours each way), John appreciated the Audi's firm seats. "German cars usually have seats that are just about perfect in terms of shaping and support, and this Audi is no exception." Helping to soothe John's lower back, which gets a little cranky after sitting for several hours, was the A4's four-way power lumbar feature. "It's easy to place the support where you need it, and on long, desolate stretches I would toggle the button up and down, giving my back a massage of sorts." Another feature John liked is the "beverage cooler" vent. "At first, this may look like a design flaw, blocking a vent with a cupholder. But in reality it's a great idea, as the cold air from the air conditioner kept my Cokes and bottled waters cool while the sun was beating down into the cabin."

    Summing up his experience with the A4 on that trip, John paid the Audi one last compliment: "If I had to do a thousand miles in one day with one of our long-term cars, it would be the A4, no question."

    Current Odometer: 19,110
    Best Fuel Economy: 25.8 mpg
    Worst Fuel Economy: 16.8 mpg
    Average Fuel Economy (over the life of the vehicle): 21.5 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    March 2003

    This month, our long-term A4 was in the care of Peter Steinlauf, our company president. Peter was impressed with the A4, commenting that the German sedan offers good value relative to others in its class. Peter did, however, have a problem to report; on certain occasions, an acrid odor seemed to emanate from beneath the A4's hood. We gave the car a brief once-over. It didn't appear to be leaking fluids, but we decided to have the problem checked out more thoroughly, and scheduled a trip to the dealership. During our visit, the dealership's mechanics investigated the issue, but were unable to duplicate the problem. We'll keep an eye on the situation, and let you know what develops.

    Many will no doubt recall that, in the past, we've had gripes regarding the A4's continuously variable transmission. In most circumstances, the transmission performs admirably; however, in stop-and-go situations, the A4 suffers from a lack of smoothness, with power being dispensed somewhat unpredictably. We recently tested the A4's newer sibling, the 2003 A4 Cabriolet, and feel obliged to note that the newer car boasts a tranny that gets the job done seamlessly. Those on our staff who've driven both the 2002 A4 and the 2003 A4 Cabriolet are of the opinion that Audi has made refinements to the transmission which have significantly enhanced performance; in the A4's 2003 sibling, shifts felt almost indiscernible. Audi isn't publicly admitting that the transmission has been tweaked; the manufacturer's official position is that no "significant" modifications have been made to the CVT for 2003. However, if you're considering the CVT-equipped iteration of the A4 and have been scared off by our criticisms, bear in mind that the 2003 version likely isn't plagued with the shortcomings exhibited by our otherwise admirable long-termer.

    The A4's cabin continues to win high marks from our staff. We felt coddled by its glossy wood and soft leather, and looked forward to time spent within the sedan's doors. We were also impressed with the car's trip computer. On some vehicles, data such as time and information regarding the currently selected radio station is displayed on the center stack, requiring the driver to hunt and divert his or her attention from the road. Not so with the A4; the car's trip computer offers all this data and more in a conveniently located display that's mere inches below the windshield, making it easier for drivers to get the information they need with a glance.

    If quiet luxury is what you're after, the A4 delivers nicely. Additionally, the refinements that have likely been made to its CVT for 2003 represent good news for those considering a new version of this handsome sedan.

    Current Odometer: 19,981
    Best Fuel Economy: 23.0 mpg
    Worst Fuel Economy: 16.0 mpg
    Average Fuel Economy (over life of vehicle): 21.3 mpg
    Body Repair Costs: None
    Maintenance: None
    Problems: None

    Road Test

    April 2003

    After nearly a year in our long-term test program, the Audi A4 remains a popular vehicle among our editorial staff. In fact, we enjoy its presence in our test fleet so much we recently paid a $394 registration renewal fee to the California Department of Motor Vehicles with the intention of keeping the A4 for another year.

    The A4 hit the 20,000-mile mark this month, which meant it was time for a regularly scheduled service. Also, the power point (a.k.a. cigarette lighter) wasn't working, and in a world full of cell phone chargers, we needed to have that fixed as well. We called Steve Taub Audi in Santa Monica to schedule a service appointment. We weren't able to reach someone in the service department directly, and instead were forced to leave a voicemail message, with the assurance that someone would return our call shortly.

    No such luck. The next day we called again, this time getting a live voice on the other end of the phone line. The cheerful service attendant said we could leave our A4 with the service department at 8 a.m. the following day. We dropped it off on time, and later that afternoon received a call saying our car was ready for pickup.

    The power point simply needed a new fuse, which was replaced at no cost. The regular service consisted of an oil and filter change, as well as topping off other engine fluids as needed. Due to Audi's 4-year/50,000-mile no-charge scheduled maintenance program, we were able to drive away in our A4 without spending a dime at the dealership (save for the 50 cents for a Strawberry Twizzler Road Test Coordinator Kelly Stennick was forced to purchase from the vending machine while she waited three minutes for the A4 to be brought around).

    With our A4 back on the road, we received a few comments from staffers who haven't yet spent much time behind the wheel during this long-term test. Comments from the Audi's logbook include, "What? No heated seats? That seems sacrilegious on a German sedan."

    Other complaints include the complexity of the trip computer: "I know the trip computer has a feature that shows the amount of time elapsed from when the engine turns over until the car is shut off. I've seen it in action as a passenger while the driver was timing his commute, but for the life of me, I can't find it on my own. Time to dig the owner's manual out of the glovebox."

    Positives include an affection for the unusual dial operation of the A4's sunroof. "It's neat to turn the dial a bit, and have the roof open a few inches — turn it farther, it opens wider." (Oftentimes, it's the little things, we guess.) Also complimented was the sedan's front-seat comfort. "The 12-way power seats offer a multitude of position settings. If you start to get sore on a long trip, a couple of quick adjustments can have you sitting pretty in no time." Rear passengers aren't as lucky, as the rear seat isn't exactly spacious.

    Are we truly pleased to have the A4 remain with us another year? Absolutely. Even with its minor shortcomings, extras like free regular dealer maintenance on this good-looking sport sedan secure the A4's position as a current favorite on our long-term vehicle roster.

    Current Odometer: 20,652 mpg
    Best Fuel Economy: 19.4 mpg
    Worst Fuel Economy: 16.8 mpg
    Average Fuel Economy (over the life of the vehicle): 21.1 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: Power point inoperative.

    Road Test

    May 2003

    Our long-term Audi A4 sedan logged over 2,000 miles this month, accumulated by a variety of drivers. Approximately 800 of those miles were covered during a roundtrip weekend dash between Los Angeles and Sacramento to bestow hugs and kisses on two children who live six hours away from their L.A.-based father. Road Test Editor Kelly Stennick explains:
      "My friend Barry's kids live almost 400 miles away. He regularly makes weekend trips to visit and attend their sports and dance activities. Typically he flies, but occasionally poor planning and last-minute airfare costs force him to hit the highway instead. As this turned out to be one of those weekends, I suggested Barry leave his 2002 Volvo S60 parked in his garage, and offered to tag along and supply our long-term Audi A4 as freeway wheels instead. He readily agreed."
    During the trip, Barry made numerous comments comparing the S60 and A4. Notes from his logbook follow:
      "The Audi's 3.0-liter engine instantly gave me the power needed to pass effortlessly. Manually downshifting as I was passing slower freeway traffic was enjoyable, and I didn't notice the transmission upshifting, due to the CVT, until I began to get the feel for it. The steering was tight and extremely responsive, providing good road feel. The A4 is definitely more of a 'sport' sedan than my S60.

      "The A4's seats afford much better support than the S60's, particularly on the passenger's side. While the S60 has the benefit of standard heated seats, its front passenger seat has few adjustments and is universally despised by all who sit in it for any length of time.

      "I didn't care for the Audi's center information panel, and think the simple layout of my Volvo's center stack is much cleaner. While the information is valuable, I found its placement annoying, and I'd rather have the tachometer and speedometer more centered. At one point while driving, I became concerned when I noticed the display had begun blinking. I pulled out the manual to see if I had a problem, and was relieved to find that it was only the driving time indicator telling me how long I had been traveling. After two hours, the display blinks to suggest taking a rest stop.

      "My kids found the A4's rear legroom to be much more restrictive than in the S60. My nine-year-old boy with big feet had trouble wiggling in and out, and reported that the Volvo S60's rear seat was easier for him to climb out of.

      "The A4's trunk space was also tighter than expected, and couldn't handle much cargo. It is easier to pile luggage inside the S60, which is larger overall, even though it has a smaller opening than the Audi.

      "There was a significant increase in wind noise with the sunroof open, which isn't noticeable in the S60. Also, when a rear window is lowered, the air buffeting is very bothersome and hurts the ears at around 40 miles per hour. So much so that you have to either speed up or slow down to remedy it. I've never experienced this type of sound in my S60."
    Following the completion of Kelly and Barry's quick road trip, Copy Editor Caroline Pardilla found herself taking the wheel of our Audi A4 for just the second time. As the A4 remains a very popular vehicle in our long-term fleet, it's not easy to commandeer the keys at the end of the day, but Caroline managed to lie in wait until most of the staff had departed for the evening. Seems her good fortune of scoring the A4 promptly turned to irritation when she realized the car needed fuel.

    Caroline's tirade against the "stoopid" Audi follows:
      "Before I pulled into the gas station, I looked at the fuel gauge to see if there was any hint of which side the fuel door was on. (With some of the other long-term cars, the fuel gauge displays an arrow indicating this.) No such luck, so before I committed to a gas pump I parked and quickly hopped out of the car to see if the fuel door was on my side. It wasn't, so I pulled up with the passenger side near the pump. Before getting out of the car, I searched around the dash and the driver door for a fuel door release, but couldn't find one, so I assumed the door could be opened from the outside. But when I looked at the fuel door, it sat flush to the car. There was no hint that I could open it manually. I briefly pushed on it but felt ridiculous because it didn't look like it would open that way. It just looked like every other fuel door that had a mechanical release inside the car with no such hook to pry the door open. So I returned to the cabin and tried to look up 'How to open the fuel door' in the owner's manual. Oddly enough, the manual mentions when you should refuel the car, what the gas pump symbol means and other trivial information, but nothing on how to get to the gas cap. After 10 minutes of not being able to figure out how to gas up the car, I threw up my hands and returned to the office driving the car on fumes."
    We straightened Caroline out when she arrived at the office, and told her that she simply needed to push on the side of the fuel door, and it would spring open.

    With another month of long-term service under its belt, it's easy to see why the Audi A4 remains a favorite. Save Caroline's experience at the pump, the remainder of our staff looks forward to sharing another month behind the wheel.

    Current Odometer: 22,720
    Best Fuel Economy: 27.4 mpg
    Worst Fuel Economy: 19.2 mpg
    Average Fuel Economy (over the life of the vehicle): 21.3 mpg
    Body Repair Costs: None
    Maintenance Costs: None
    Problems: None

    Road Test

    Wrap-Up: June 2003

    Why We Bought It
    How It Drove
    What It Was Like Inside
    Summing Up
    Changes to the A4 Since 2002
    Ups and Downs
    Best Logbook Quotes
    Recalls and Problem History
    Dealer Service Reviews
    What Consumers Say

    Why We Bought It
    The entry-level luxury A4 is the most important car Audi builds — at least in the U.S. market. Recall that the original A4 went on sale here for 1996 as the company was struggling to eke out a profitable existence as a purveyor of premium cars. Handsome and well-equipped, this sedan (and, starting in 1999, wagon) was quickly acknowledged as the best Audi product. It was a delight to drive whether you were on the highway or twisty back roads, and a pleasure to spend time in thanks to its opulent cabin furnishings. And with its optional quattro all-wheel-drive system, it was a car that could be owned and enjoyed in all climates. Appropriately, this is the car Audi credits most for its sales resurgence — the A4 was and is the company's top-seller.

    As much as we liked the 1996-2001 generation, "the redesigned A4 proves that there's always room for improvement," said one of our editors after driving several versions of the 2002 sedan in late 2001. Just what is it about the new car that is so special? For one thing, its ride and handling characteristics are even better than before — dramatically better, some would say. The second-generation A4 is 45 percent more structurally rigid and this, along with a 40-percent reduction in unsprung suspension weight through the use of aluminum components and an independent rear suspension on all models, affords it greater stability and smoothness no matter what kind of driving you're doing. Inside, many of the old car's ergonomic shortcomings have been resolved — the instrumentation and stereo head unit have been redone and you can actually get an in-dash CD changer (somewhat of a rarity in German cars). The backseat, while still not large, can now feasibly transport a couple of adults on short trips.

    Impressed by our initial encounters with the Audi, we thought it would be a good fit for our long-term test program. Amidst the popularity of light trucks, entry-level luxury sedans account for one of the fastest growing segments in new vehicle sales. Just about every manufacturer has something to offer in the $25,000 to $40,000 price range that fits this description, so competition is fierce — and if you're shopping in this segment, it can be hard to decide what to test-drive first. The BMW 3 Series has been a steady favorite in this group since 1999 — following a '99 328i's stay in our long-term fleet, our affections have been renewed in successive comparison tests. But if there was any car capable of challenging our affinity for the BMW, we felt it would be the 2002 Audi A4.

    More than a year later, we can't say that every editor preferred the A4 to the 3 Series. But a few did. And most others said they would give the Audi equal consideration if they were going to buy an entry-level luxury sedan. Following is a summary of everything we learned over a year of ownership of a Denim Blue A4.

    How It Drove
    You'll remember that our A4 was a front-wheel-drive sedan equipped with the 3.0-liter V6 engine. This is a somewhat unusual drivetrain configuration (most A4s are sold with the quattro AWD system), but we went with it because we wanted to try out the continuously variable transmission (CVT) that Audi offers for front-drive A4s. A CVT-equipped car can be driven with the same ease of a conventional automatic transmission, but the transmission itself has no gears (i.e., four-speed or five-speed) and instead varies the gear ratios infinitely via a belt attached to two pulleys. As a result, a CVT doesn't have fixed shift points — it chooses the shift points that will best meet the driver's demands for acceleration while maintaining a certain level of fuel efficiency. The idea is that a CVT provides a compromise between the control of a manual gearbox and the convenience of an automatic — because it has so many ratios to pick from, it should be able to deliver more direct responses than an autobox.

    Although CVTs are becoming more common these days, you usually see them paired with four-cylinder engines of modest output (as in the Honda Civic HX, Civic Hybrid and Insight; Mini Cooper; Saturn Vue; Toyota Prius) and the emphasis is usually on fuel economy. But as the A4 3.0 is rated for 220 horsepower and 221 pound-feet of torque, Audi's CVT is taxed with roughly twice as much power and the emphasis is not only on economy, but on performance — and performance in quantities sufficient to justify a mid-$30Ks price tag. (The 240-horse, CVT-equipped Nissan Murano is the only other vehicle to attempt such a feat thus far.)

    Out on the road, we found our '02 A4's CVT in need of some fine-tuning. Low-speed maneuvers in traffic were often accompanied by delayed and unpredictable throttle response. "Sometimes I'd depress the throttle and a noticeable lag would occur after an initial momentary spurt of power," said one editor. "Other times, I'd depress the throttle and the transmission would 'catch,' sending loads of torque to the front wheels, causing them to chirp embarrassingly."

    Consumer Advice Editor Philip Reed weighed in on this subject as well: "When you are at a dead stop and you plant your foot on the throttle, you find yourself hanging onto the steering wheel, never sure when the engine will engage. Then, suddenly, you shoot forward. You never quite know what to expect — and when you're driving in traffic, this is not a good thing."

    No one considered this behavior to be a safety concern, but for some, it was an annoyance amidst L.A.'s stop-and-go traffic. Most editors reported that they adjusted to it after awhile, and as Associate Editor Warren Clarke noted, "One does learn how to gauge throttle pressure so as to minimize roughness." Better yet, our experience with an '03 A4 Cabriolet equipped with the same drivetrain suggested that the CVT benefited from some refinements for the 2003 model year (although Audi has not publicly acknowledged this to be the case) — the Cab's low-end responses were much more predictable.

    Highway travel brought out the best in our long-termer's CVT. "Because of the CVT," wrote Brent Romans, one of our senior road test editors, "the engine is only turning about 2,000 rpm at 70 mph."

    "Stoplight starts and canyon carving aren't the bread-and-butter of this tranny, but rather smooth around-town driving and highway cruising," Photography Editor Scott Jacobs agreed.

    Another plus for some drivers was the Tiptronic automanual mode, which allows the driver to manually "upshift" and "downshift" either by bumping the shift lever up and down or by using steering wheel-mounted buttons. Although it functions just like the automanual modes of traditional automatic transmissions, you're not shifting between fixed gears per se but between preselected gear ratios. "This is one of the few cars where using the automanual function… makes a difference," Road Test Editor John DiPietro said. "Put it into manual mode and the car's character is transformed. It jumps off the line and moves out energetically as you bump through the six 'speeds' that the CVT's Tiptronic feature uses."

    If you read our 2002-2003 Entry-Level Luxury Sport Sedan Comparison Test — a five-car comparison in which an A4 tied for second overall (behind a 330i) — you know how much we like the Audi's superb balance between comfortable ride quality for everyday driving and tight handling for back-roads thrills. One aspect that several editors picked up on when driving our long-term A4 was the car's exceptional stability during high-speed travel. If ever there was a car suited for the quick weekend getaway, this is it.

    "It tracks straight as an arrow on the highway without necessitating the usual minor corrections in aim," Senior Road Test Editor Ed Hellwig wrote in his notes. "Over the course of a long trip, it really makes a difference."

    Our long-termer was optioned with the Sport Package, which means that it had firmer suspension tuning (than the standard A4) and wore five-spoke 17-inch wheels fitted with high-performance summer tires. For those who like to drive — and in particular, like to drive on winding two-lane roads — this is definitely the way to go. Thusly equipped, our A4 exhibited excellent balance and grip around turns, at least in the opinion of most editors. This, combined with its progressively weighted steering and strong brakes, makes the A4 an easy car to drive fast.

    One editor did find the Audi's handling wanting, however. "A4s are generally considered excellent handling cars," Brent noted. "But this one drives as if it doesn't have a sport package on it. Outright grip, even with the wide tires, never seems anything more than modest. And while the body structure is definitely solid, the suspension's tuning could stand to be firmer."

    How should a prospective buyer reconcile these opposing viewpoints? Take an A4 on a test-drive, push it around some turns and decide for yourself. And if handling is really important to you, make sure you also try a 3 Series and an Infiniti G35 equipped with their respective sport packages.

    Alternatively, if you're considering an A4 and don't require maximum handling out of your entry-level luxury sedan, you may wish to skip the Sport Package for the sake of ride quality. "Around town [the ride] can be a little harsh," Ed wrote. "It didn't bother me all that much, but for anyone who doesn't need the extra performance, I would recommend sticking with the standard setup."

    What It Was Like Inside
    Just about everyone was fond of the A4's cabin design and the materials used to construct it. Walnut wood trim came standard in our 3.0 model, and a preferred luxury package added attractive black leather upholstery (note that leather became standard equipment on 3.0 models starting in 2003). "I really appreciated the clean and symmetrical layout of the interior," Scott wrote in his notes. "It has wonderful aluminum accents, luscious wood and high-grade soft-touch plastics. It definitely lets you know you are driving a luxury car."

    "Everything is just lovely," another driver agreed, "from the beautiful wood trim to the expensive-feeling plastics to the oodles of lighted controls that allow you to have much access to them at night as during the day. The cabin of the A4 is a great place to while away your time."

    Said lighting is all in red, as in other Audis, and editors loved it. "The A4 lit up in a manner that was refreshingly subtle," Warren wrote of his experience. "The folks over at Audi have found the perfect shade of red for their purposes; it's bright enough to be distinctive and easily observed, but muted enough so as to be easy on the eyes. It's a tiny detail, certainly, but that's what true luxury is all about — giving careful thought to the tiniest of details."

    By and large, interior materials in our A4 were of the highest quality (the floor mats and window and stereo buttons being among the few exceptions), and we don't hesitate to call it best in class among entry-luxury cars. Our editor in chief, Karl Brauer, spent some time in a 2003 BMW 745i during his month in the A4, and he reported that "in terms of interior luxury and driving dynamics, the price difference (the 7 Series cost twice as much) simply can't be justified."

    One thing that did bother a few of us was the significant number of buzzes and rattles that surfaced during the first 10,000 miles of ownership, despite our feeling the cabin was solidly constructed. We can only hope that A4s built later in the production cycle won't be as susceptible to these.

    Most editors found our long-termer's front seats supportive and comfortable, and those who took long-distance road trips reported that the Audi's driver seat was up to the task. The telescoping steering wheel and four-way power lumbar were particularly helpful in finding and maintaining a good driving position. The only complaints came from larger-framed drivers, one of whom said his thigh rubbed uncomfortably against the center console, and another who said the seat bottom was just barely wide enough to accommodate her full figure.

    Although the control layout in the A4 is generally sound, we did find room for improvement. The most common complaints had to do with the small numbered preset buttons on the stereo head unit, the lack of audio controls on the steering wheel and inconvenient placement of the cruise control stalk on the upper left rather than the lower right side of the steering column.

    Like the 3 Series, the A4 is compact in size, and legroom in the backseat is tight. If you will have a steady procession of older children and adults riding in the back of your entry-luxury sedan, the A4 may not be a good choice. Most adults who rode back there complained about a lack of legroom and foot room, and even a nine-year-old boy had difficulty getting in and out. On the plus side, one of our editors who has two young children found that well-placed child-seat tether anchors made it easy to install their safety seats securely. Of course, there isn't a lot of trunk space to be had, either (maximum capacity is 13.4 cubic feet) — our resident golfer reported that he had to load his clubs one end at a time.

    Summing Up
    For most of our staff, the A4 was an easy car to like. It was luxurious on the inside. It felt smooth and strong during high-speed travel. It handled wonderfully on twisty roads. A number of us would be hesitant to buy an A4 with the CVT (at least not without a thorough test-drive) due to the unpredictable low-end throttle response. And the serious enthusiasts on our staff would be unlikely to choose it over the 3 Series. Beyond that, despite having four doors, the A4 is not suited for regular duty as a family car. If it's just you, or just you and someone special, well, that's a whole different story.

    "This is certainly a car I would consider cross-shopping with the 3 Series," Ed wrote. "After four weeks of behind-the-wheel observation, I found it every bit as enjoyable and luxurious as the class-leading BMW. It feels similar in the way it drives and looks as good or better on the inside. For all-out performance I would probably still stick with a 330i, but as an all-around performer, the A4 is a close second. Anyone looking for a solid alternative to the ubiquitous 3 Series will find a competent substitute in the A4."

    Owning our A4 was incredibly cost-effective from the standpoint of regular upkeep. Problems in the first 24,000 miles were limited to a broken fuel gauge and a dead power point, both of which were repaired under the basic warranty. Additionally, the two regular oil services we had performed (when indicated by the onboard computer) were covered under the 4-year/50,000-mile full maintenance plan. Total cost to us? Zero dollars.

    When it came time to sell the A4, the TMV price for it was $22,700 (evaluated as being in "clean" condition). Keep in mind that it was rather high in miles (23,816) for a one-year-old car. A friend of an Edmunds staff member approached us about buying the car, so we never had to advertise it or put it up for sale on the open market.

    We ran into a problem with the sale when we discovered that, since it was financed through Audi, we did not have a clear title. Our buyer would need the title to prove to the DMV that the car was hers. In lieu of the title, a "release of lien" form can be used to begin the registration process.

    We sent in a payoff check to Audi for what we owed, expecting this to take care of the problem. However, Audi placed a two-week hold on our check. With a buyer standing by, who was currently renting a car, we needed to try to speed up the transaction. We asked Audi how this could be accomplished. They said that, for them to issue a release of lien on the vehicle, we had to get our bank to issue a letter stating that payment on our check would not be stopped.

    Our bank faxed a letter to Audi guaranteeing payment on our payoff check. However, the letter did not contain the specifically required wording that Audi wanted. A new letter was drafted and faxed to Audi. In the meantime, our financial department contacted a new representative at Audi. This person was much more cooperative and the release of lien form was finally faxed to us. With the proper paperwork in hand, our buyer left to register the vehicle in her name.

    True Market Value® at Lease-end: $22,7001
    What It Sold For: $22,700
    Depreciation: $11,335 or 33 percent of original price paid2
    Final Odometer Reading: 23,816
    Best Fuel Economy: 28.0 mpg
    Worst Fuel Economy: 12.5 mpg
    Average Fuel Economy: 21.3 mpg
    Total Body Repair Costs: None
    Total Routine Maintenance Costs (over 1 year): None
    Additional Maintenance Costs: None
    Warranty Repairs: 2
    Non-Warranty Repairs: None
    Scheduled Dealer Visits: 2
    Unscheduled Dealer Visits: 2
    Days Out of Service: 1
    Breakdowns Stranding Driver: None

    1This is the private-party sale TMV for a blue 2002 Audi A4 3.0 sedan (with CVT) with 23,816 miles in "clean" condition in the 90404 ZIP code as of May 2003.

    2To calculate depreciation, we compared the original price paid ($34,035) to the True Market Value (TMV) and actual sale price to a private individual 13 months later.


    Changes to the A4 Since 2002

    2003 The big news was the arrival of the A4 Cabriolet, a fetching drop-top version of the A4 sedan. Initially, Audi offered only one drivetrain choice — front-wheel drive with the 3.0-liter V6 engine and continuously variable transmission. A 1.8T version arrived midway through the model year. The rest of the A4 lineup benefited from equipment upgrades. Leather was made optional on all 1.8T models, as were 12-way power front seats. Audi equipped all 3.0 models with leather upholstery. Previous stand-alone options for the 3.0, including xenons and satellite steering wheel controls, were swept up into the Premium Package. A new cold weather package included seat heaters and a ski sack, and 17-inch all-season tires were made a stand-alone extra.

    2004 The A4 Cabriolet could be equipped with all-wheel drive, and all A4s received a tire-pressure monitoring system, a revised steering wheel and two-stage airbags. The 1.8T models were fitted with standard 16-inch wheels and could be optioned with a six-speed manual transmission.

    Ups and Downs

    Ups: Exceptional stability during high-speed travel, upscale cabin with high-quality materials, fun to drive hard on back roads, strong acceleration at highway speeds, supportive seats.

    Downs: Unpredictable low-speed response from CVT, not much legroom in backseat, some hard-to-use controls, significant number of buzzes and rattles.

    The Bottom Line: As rewarding to drive as it is luxurious, the A4 is a top choice among entry-level luxury sedans.

    Best Logbook Quotes

    "I was shocked, upon looking at the speedo, to see that the needle had climbed into triple-digit territory. Of course, I quickly slowed down, apprehensively thinking about the sort of steep traffic ticket that such lofty extra-legal speeds would garner. But in the moments that preceded this, the A4 remained absolutely unruffled — it was as poised as a politician at a campaign fundraiser." — Warren Clarke

    "If I had to do a thousand miles in one day with one of our long-term cars, it would be the A4, no question." — John DiPietro

    "When traveling somewhere off the beaten path where nobody drives an Audi, yet there are still BMWs and Lexi and M-Bees flitting about, there is something delightfully nonconformist about piloting this car." — Christian Wardlaw

    "Outside, the wind was howling; the trees lining the freeway were swaying like hula dancers. But the A4 felt stable and grounded throughout — a fact for which I was intensely grateful. It doesn't just look sleek and aerodynamic; it actually is." — Warren Clarke

    Recalls and Problem History

    Recalls: None

    Problem History:

    1. The fuel gauge failed to read correctly at just 500 miles — in other words, we filled the tank with gas, and the gauge still showed an empty tank. Rusnak Westlake Audi indicated that the problem was caused by faulty wiring; this was corrected under warranty.

    2. The power point in the center console became inoperative around 16,000 miles. When we had Steve Taub Audi investigate the problem at our next oil service, we were told that it was caused by a blown fuse, which was subsequently replaced under warranty.

    Dealer Service Reviews

    Rusnak Westlake Audi in Thousand Oaks, Calif.

    April 2002
    "Upon running the car to near empty and filling the gas tank, we immediately noticed that the fuel gauge (and light) still indicated an empty tank. Editor in Chief Karl Brauer assumed that a few starts and stops of the engine would 'kick' the gauge into operation, but that less-than-scientific repair strategy failed to help. After several days, we made an appointment with Rusnak Westlake Audi in Thousand Oaks, Calif. We left a message after calling their service number, and got a call back in less than five minutes. They said they could take the car that afternoon, so Karl and his wife, Stacie, drove over and dropped it off late in the afternoon.

    "Stacie was treated politely, and the dealership even offered a free replacement vehicle because the visit was prompted by a warranty issue (as opposed to standard service). She declined the replacement car, but was happy to get a call before noon the following day saying the car was ready for pick up. The receipt listed the problem as a poor wiring connection at sender unit with the fix stated as 'remove sender unit, repair two wires.' There was, of course, no charge, and when Karl and Stacie arrived to pick up the A4, it was washed and fully gassed."

    Steve Taub Audi in Santa Monica, Calif.

    September 2002
    "An appointment was made at Steve Taub Audi and Porsche in Santa Monica, and it was dropped off at around noon. Road Test Editor Liz Kim, who was headed for vacation, inquired as to whether they would be able to provide a shuttle service, possibly to the airport. The gruff but efficient service manager told her that would be too far, and the shuttle guy was out to lunch at that time anyway. Never hurts to ask, though, right? Audi is a premium brand, after all. Road Test Editor Ed Hellwig picked up the washed and serviced A4 about five hours later, after receiving a call that it was ready. 'It was right there in the front, paperwork ready,' he noted. Best of all, the expenses were covered under Audi's 4-year/50,000-mile full-maintenance warranty."

    April 2003
    "The A4 hit the 20,000-mile mark this month, which meant it was time for a regularly scheduled service. Also, the front power point wasn't working, and we needed to have that fixed. We called Steve Taub Audi in Santa Monica to schedule a service appointment. We weren't able to reach someone in the service department directly, and instead were forced to leave a voicemail message, with the assurance that someone would return our call shortly.

    "No such luck. The next day we called again, this time getting a live voice on the other end of the phone line. The cheerful service attendant said we could leave our A4 with the service department at 8 a.m. the following day. We dropped it off on time, and later that afternoon received a call saying our car was ready for pickup.

    "The power point simply needed a new fuse, which was replaced at no cost. The regular service consisted of an oil and filter change, as well as topping off other engine fluids as needed. Due to Audi's 4-year/50,000-mile no-charge scheduled maintenance program, we were able to drive away in our A4 without spending a dime at the dealership."

    What Consumers Say

    "I have a fairly loaded 2002 A4 3.0 quattro with 5-speed Tiptronic: sport, luxury, Cold weather, xenons. All-in-all this has been a satisfactory car. Fit and finish was excellent. I have had a few niggling issues: horns had to be replaced at 20,000 mi (horns, whatever?!), power steering fluid mysteriously disappears (once, only). The Tiptronic could be a little smoother on the upshift, especially in low gears. Acceleration is a little weak, even for an automatic. Favorite features: Stock sound system is excellent, Bose not needed. Great cabin. Quattro is unbeatable in bad weather. Suggested improvements: More power, please." — CHenry, May 6, 2003

    "I gave my boss and some other coworkers a lift the other day, and my boss was impressed: 'This is a great car. I'm amazed at the interior.' It is a great car. I looked at BMWs, Volvos, Saabs, etc., for style, safety and performance. The A4 has it all. It's a toy and it's a statement. For safety, I don't think it can be beat. On my way home tonight, a Jeep Cherokee ran a red light. It was rainy, the roads were slick, I was at speed and yet the Audi prevailed. I braked and swerved; my A4 steered right around that Jeep like I was dancing with butterflies. I am fast becoming one of Audi's best salespersons. Favorite features: The seats, sunroof, first aid kit, the all-wheel-drive grip, safety features, plus, I like kicking BMW butt. Here in Houston, about 90% of BMWs are sold with automatics, which means that I eat BMWs for lunch quite often. Suggested improvements: Can never get enough horsepower and torque." — The Red Baron, June 4, 2003

    "I have had the Audi for one year and I am counting down the months till the lease is over. The CVT tranny jerks the car on acceleration. It's been in the shop for dumb problems. It goes fast, but customer service at dealers is terrible. This is why I got rid of my wife's VW and when this lease is done I will go back to the BMW. If you can't decide between this and a 3 Series, spend the extra few thousand for the BMW, you will be happier. Don't get me wrong it's comfortable, it performs well and gets great gas mileage for a V6, and it looks nice inside and out, it's just coming from a BMW and going to this is a vast change in a backward direction. Favorite features: safety. All the airbags. Interior quality. price. Suggested improvements: pay attention to detail, give better customer service and work on the CVT tranny a little more before dumping it in a car." — jgold95, March 24, 2003

    "First of all, the obvious: [The 1.8T model] needs more power, more legroom, a better sound system, and the loaner car program is a joke. Besides that, what a great car: fun to drive, excellent build (tighter finish and better materials than the past three Infinitis we've owned), the CVT is great and very interstate-friendly. Favorite features: 6-disc changer, sport package, huge glovebox, storage bins, dual-zone climate, full-size spare, hooks for net or shopping bags in trunk. Suggested improvements: a cupholder that opens would be nice, and a dealership that cares about anything past the sale." — great car!, June 4, 2003

    "All in all, the car has lived up to its ratings by the automotive press. Acceleration from a standstill is not the greatest [with the 1.8T], until the turbocharger kicks in…then it feels a lot stronger and reacts. The sport suspension handles very well, but the aggressive tires are fairly noisy, especially at highway speeds. The center console does restrict leg movement and can be a little uncomfortable for a taller driver. The seating is firm and may be considered stiff by some. Favorite features: My favorite features include the gas mileage 25+ mpg; the instrumentation is pleasant to look at, especially at night; the switchgear has a quality feel and is ergonomically correct; the automobile is very masculine and does attract attention from other drivers. Suggested improvements: The car can use 200 or more horsepower in this day and age of HP wars; seating can be a little softer for driver and passengers; cabin noise should be quelled; paint finish can be glossier." — Rainbowman, June 8, 2003

    "I bought this car after looking at a new 325, a used M3 and a Lexus IS 300. I've put 16,000 miles on this car, and the only issues I've had came from the coil-pack problem that seemed to plague some of the 2002s. Both times, the dealer did whatever they could to get the car fixed. Besides that, this car has been a blast to drive! It looks and drives great! The 1.8T could use a little more low-end power, but I love the great gas mileage I get (avg. 29.5 mpg). By far, the best car I've owned. I would like a little more power, but I guess I'll have to save up and place an order for the new S4. Favorite features: Red LED lights that light up the center console at night, xenon headlights, styling, heated seats (front and rear) and quattro! Driving a car that stands out and not everyone else has. Suggested improvements: More power." — a4me, April 5, 2003

    "The 2003 A4 3.0 is a very well-made vehicle. As with most German-built cars, this A4 is very responsive, stable and, for the most part, comfortable. Soft with a slight rigid feel over bumpy road, very responsive with a tap on the accelerator, and corners extremely well although 3 Series BMW have the edge in cornering. Along with gorgeous styling, the A4 is a sheer pleasure to drive. Favorite features: Interior design, exterior design, xenon lamps, 6 CD changer, manual transmission, 17-inch wheel design. Suggested improvements: Perhaps a tighter feel to the steering. A sport package should be available with all season tires." — deme55, April 12, 2003

    "This car far exceeded my expectations and everything I'd read. I didn't think I'd go for one but when I drove the '02 Passat and then the '02 1.8T, I knew that the Audi was for me. Tighter, smaller, quicker and, yeah, more money. Don't believe what everyone says that the Passat is a better value: drive both to see what suits your driving style, etc. best. Don't get me wrong: my '99 Passat was terrific but this is car is 'Wow!' The quality of craftsmanship in this car is incredible. Favorite features: The brushed aluminum trim. The CVT (like skating on ice: smooth and flawless). The CD changer (ah-hem, auto designers). All the cruise control options ('tap back, acceleration/ deceleration, etc.) Drawers AND glovebox (you can move in). Handling and braking. Suggested improvements: Needs a sunscreen in rear window (one plus for Passat). Red instrumentation/lighting looks cool but if you're colorblind and wearing sunglasses, it's hard to read. Console is a bit intrusive and firm (softer/plusher on the sides). Greater adjustment with center armrest." — triangleguy, July 15, 2002

    "My BMW X5 had constant niggling breakdowns. The A4 Wagon: totally reliable. Fantastic acceleration. The car will go as fast as you can stand to drive it, in any weather, although with a little less grace (but more traction) than my ex-328i BMW. Wonderful and highly adjustable seats. Not roomy in back, but great for post-kids. Very well built (no defects, and I haven't seen my dealership since purchase!) Gas mileage, which was mediocre at first, has improved over 7K miles to what Audi says on sticker. Climate control needs to be futzed with to stay comfortable in changing outside conditions. Awesome brakes! Overall experience: fantastic with just very minor quibbles. Favorite features: highly adjustable, well-bolstered seats. Excellent Bose sound system. Interior nicely screwed together. Unpretentious yet luxurious. Simpler than BMW, but more reliable and better built and designed. Suggested improvements: Better outside mirrors with better light sensing, rain-sensing wipers. Handbrake/armrest interaction could be better. Climate control should have a 'dual-mono' switch so you don't have to adjust both sides when riding alone to get comfortable." — bananadan, March 22, 2003

    "My first ever convertible, and man, what a ride. Very good detail throughout the entire car — even the top is insulated inside. Tested this next to an A6 Sedan, and this has the fun factor all over the sedan. Very quiet — both through the roof/windows and in the tires/road noise. Excellent handling. The CVT transmission is very smooth, and the [Tiptronic automanual mode] is very fun. Has good weight for a small car which adds to the handling. Favorite features: The door — it is so cool to have the window track up and down slightly as the door is opened and closed. This ensures a tight seal. The styling. This is one sexy car. The ride. My first German car, and I'm glad I chose this over an Infiniti. Suggested improvements: Acceleration/torque. Both in CVT mode and in Tiptronic mode, this one grabs a bit on acceleration, and is a bit sluggish off the line. Radio control. I wish you could switch from FM to AM to CD with the steering wheel controls." — MoeV1, May 20, 2003

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